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Amazon Reports & Reviews (921)

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I received a call from "Poland." I thought it would probably be someone asking for money, which could be an upcoming scam. When I answered, it was another call stating that an apple mac pro iPad and iPods had just been charged on my Amazon account for $1,500. "To cancel your order or to connect with a customer representative, please press 1." I hung up then. However on a call that went to my husband's phone which came from a local phone number, he did press "1" and the first thing the person asked him was, "I need your account number, please." He said, "No, if you know my account is being charged, then you know my account number." She denied it and continued to try, so he hung up.

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An email from Amazon was rec’d on 3/9/2022 for a fraudulent purchase in the amt of 871.66 for an IPAD pro plus shipped to 14337 Blackburn St Livonia, Michigan #TRX717885. I clicked on the fraud number 18663125071 to dispute. Spoke with Stella Johnson AMZ1904 7472062448 who claimed they were in the Fraud dept of Amazon said my ID was hacked by foreign countries and in order to resolve have to use gift cards in high denominations to resolve. No Amazon store at my location was instructed to purchase Target or Apple gift cards. 3 @ 500.00 were purchased she wanted 6 and not to talk to anyone about this until it was resolved. Was assured Amazon’s billing dept would reimburse they have not. Contacted my bank who said that’s not how fraud and identity theft is resolve. My CC has been closed. Amazon acct has been closed.

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Got a text saying my purchase was confirmed by Amazon for a sofa set in the amount of $1763 will be debited from my car if not me call 833-316-2235. I called the number and told them they better not go through with the purchase, the guy said I had called Amazon I said I know then I told him if they go through with it I will turn them in to the bbb he then said we are the bbb. I just hung up then blocked the number and text.

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I reported the same type of scam yesterday, but this is a new number and it is the same area code as our own phones. My husband received a call that there was a charge being placed on his Amazon account for $1,500.00 and said it was for an ipad pro and something else. If he wanted to cancel the transaction, push "1" and hold the line.

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My husband got a phone call from someone claiming to be from Amazon and telling him that someone was charging an item to his Amazon account. (He doesn't have an Amazon account.) I have also gotten 2-3 texts from someone (could be different numbers) at various times stating a charge was being posted to my Amazon account and they were verifying with me. Instructed to press on the highlighted web address. Did not press.

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call from Amazon

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I got an automated call from Amazon saying a tablet and earbuds for $1000 were purchased on my Amazon Account, and to press one if you hadn't made the purchase. I pressed one. A man came on and said "Hello, you've reached Amazon. Your account shows you purchased a tablet and earbuds for $1,000." I said I don't have an Amazon account and hung up.

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The man saying I ordered a I phone for 1,300 hundred from Amazon account

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Trying to extort 100.00 another 100.00$

For the same years service

Paid in full dec. 3 months later ask for another 100.00

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Contacted via text message and looks like many ppl got this

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The scams usually use banks or some sort of online purchasing website to lure you into thinking your package is delayed. It’s usually a funny looking message with many spelling errors that seem pretty obvious, and make you click a link that has nothing to do with what they’re inquiring about.

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I received an email labeled from AMAZON, which should have been a red flag with everything being capitalized, but I did not notice it at the time as I was checking my emails on my cellphone, and I did not pay attention to the senders email address, (Another red flag). I noticed charges of up to $8000.00 in merchandise that did I did not purchase. I immediately called the number listed on the email (another red flag, I forgot about) and the scam began. It is crazy, because at the same time I am speaking with the fake agent, I am googling a Customer Service number for Amazon, with NO LUCK... I mean it was like looking for a needle in a haystack to contact Amazon. I digress... The fake agent proceeds, asks for the Order#, verify my info, not asking me anything yet, just verifying the hacked account (RED FLAG) if they have access to the account they can simply state what they see, the last 4 digits of the cards you have on file, and the last few items you ordered. Me not knowing that at the time, simply agreed to what she was seeing. The first thing that stood out, she asked for a verification security block I had on the account (my expiration date on my Credit Card), but I could not remember placing that, I hesitated at first but again she verified so much info at the time, I thought she was legit. Then she stated a credit card had indeed been opened in my name and she would block it and all the charges, and she would have to deactivate my account for 24 hours. She sent me a temporary password and told me she would have to transfer me to her manager for him to approve the BLOCK...Again meanwhile, I am looking at my Amazon account, I do not see the charges they state are made, but I assumed because they opened a credit card the charges would not show on my end...and the Credit Card they supposedly opened was not listed as any of the cards on my file...So I am confused and suspicious now. She has to hang me up and her manager has to call me back. She gives me the area code, to make sure I answer in case I think it is a SPAM call..Ok...they are covering their bases...AGAIN, mind you, I am on Amazon website and in order to speak with a customer service rep, you have to leave your phone number and someone will call you back, so I think the agent is legit. Its only when the manager calls that I am really suspicious. Jay Wilson is the name he gives, he does not ask for any personal info., he verifies the information the agent stated then proceeds to ask me if I login on different computer, cell phones or tablets. They were trying to pinpoint where the charger were being made from. Asked if I had ever been to Washington, Ohio, Mexico, China...No of course not, then he tell me he needs me to type CMD in my search bar on my desktop...WHY I ask, he states it is their protocol to place a block on the IP addresses and to see if there are any foreign websites using my computer to make the fraudulent charges. So I ask, can you just block the Credit card, close that credit card account and I will handle everything else...Yes he states but they have to block those IP foreign addresses. I am not comfortable typing that command into my computer, so he suggests I can go to an Amazon store and get a card that would block the websites using my info, mind you, there is no Amazon store near me, so he suggests a Walmart, Target or Dollar Store... I reluctantly type in the command, we see foreign IP addresses and he states I must purchase the card in order for them to block the IP addresses using my computer. (HUGE RED FLAG) PURCHASE a card, a card only he can tell me where to locate it inside the stores, because the workers are not famililar with the type of AMAZON RED card. Also, he can hold on the line while I run to the nearest Walmart (15 mins. away) or call him when I arrive in the parking lot....Now I know something is wrong and I feel so stupid and violated. I am wondering how much of my info do they really have on file and did I just unknowingly give them access to my computer. I tell the guy I will run to Walmart and call him back at the 1-206-627-3848 number listed on my phone that he verified was the way to reach him. In the meantime, I FINALLY locate an Amazon customer service number, and it took me through the ringers to speak to a LIVE customer service agent. I explained to her the situation and she stated it sounded like a SCAM, as I thought.. She sends me a code, like the other agent did and I changed my password, but she suggested I contact my Banking Institutions to be on the safe side. She said they may try to open an account in my name somewhere. I am Officially Pissed and I feel soooo violated...I admit I missed a lot of RED FLAGS, and did not trust my gut. I will admit Amazon must do a better job in displaying their Customer Service Number for their customers to reach them. I pray all is well and no actual harm has been done. I am looking into LIFELOCK now...

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WANTED CREDIT CARD INFORMATION FOR A $1000.00 AMAZON PURCHASE

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I received a message from a person saying they were from AMAZON and that my card was going to be charged 1300 for a camera. When I called the number they told me they were from Amazon and that my account was suspended to do fraudulent activity and that my card was going to be charged for a camera. He tried asking for my contact information and I told him I was going to call the main amazon number to confirm he told me that they would tell me the same thing. When I called the actual amazon prime number, they told me they didn't contact me and that was a scammer. I want to report this because the person at 8449161548 stated they were from amazon and tried getting my information but they were not.

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An agent named Eric Wilson. He claimed someone purchased an ipad online with my information. He instructed me to go get gift cards put money on cards and that hell be able to put my money back into my bank. Each gift card was $350. He stayed on the line for over an hour until I returned with the gift cards and read the number. Once I gave them the number my coworker and boss asked me about it. I called back on the gift card and the money was gone.

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I received a text message stating: You have an Amazon refund of $80.67 Text “Y”back to this number to accept via E-transfer. Data & Rates May Apply. After I texted a Y I received the following response:

Use the secure link provided below: bit.ly/ 3Huye7t

I called Amazon who confirmed this is a scam & to delete it.

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I received two text messages from “Amazon” about two different orders. One was for $699.99 and the other was for $1199.99. It asked me to confirm the first order, however the second order was already confirmed. The texts also said if this was not me to call “18552318413” and “18442399803”. When I went to look at me Amazon orders, there was nothing that I hadn’t ordered there and when I went to check my banking stuff, there were no strange purchase amount.

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A recording informed me that someone attempted to make a large purchase on my Amazon account. It then said to push the # 1 in order to dispute the transaction. then a man started speaking with a foreign accent and asked me for my login information and credit/debit card info.

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I received a phone call stating that a purchase was made on my Amazon account for a new iPhone in the amount of $989 and that I was over drawn on my Amazon account and needed to pay my outstanding balance. I was also told that my phone has already been shipped out to Baltimore, Maryland. I do not have an Amazon Account. I was asked to verify my name, D.O.B, address, and phone number. When I asked the caller for him to tell me the information he has, he hung up. The phone number he called from was +32 60 60 32 64 (this is how my caller i.d displayed it).

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6149759351 received a message from this # about a iphone on his Amazon acct. 17 second message

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