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AT&T Reports & Reviews (92)

• Mar 22, 2026
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The individual known as the Shiny Hunter has garnered a notorious reputation. This member of the Shiny Hunter, Genevieve Craig Anthony Bolden Se, has reportedly hacked into my AT&T account, manipulating my FirstNet account through AT&T. As of today, I have recorded a bill amounting to $2,116.00 for a phone that I have fully paid off. It appears they are displeased that I ported my phone to Xfinity, a well-known action that AT&T typically does not permit if there remains an outstanding balance on one of their devices. I am exceedingly frustrated by this scammer's actions, which have led to the loss of my home, credit cards, and unauthorized withdrawals from my Shell FCU account—an issue they are aware is under investigation. Genevieve Craig and their associates seem intent on compelling me to fight for matters that do not concern them and that rightfully belong to me. Furthermore, as I have previously indicated, they are currently accessing my elderly husband's 2022 Dodge Ram through the SOS and assist features to track me. This constitutes grand larceny and extortion. While I am on vacation, I am committed to ensuring their arrest. I urge all financial institutions to remain vigilant, as these scammers appear to believe they will evade apprehension.
Photo 1 proof in review #18114228 about AT&T

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• Feb 28, 2026
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This regime have blocked me from reporting their crimes. Genevieve Craig and their regime are serial hackers, and the continue to take from the elderly and vulnerable. Please see the attacked They are currently in my USPS mail. All my mail is being forwarded to them. They are currently opening mail, and they have stolen our identity. Now, I do not obtain any mail. They also impersonate business like AT&T, Caused their data breach, and impersonating the consumer affairs phone number.
Photo 1 proof in review #18070739 about AT&T
Photo 2 proof in review #18070739 about AT&T
Photo 3 proof in review #18070739 about AT&T
Photo 4 proof in review #18070739 about AT&T

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- Greensboro, NC, USA • Feb 26, 2026
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Impersonating At&t that all customers are receiving 30% discount. Needed my information to get discount. I asked to call back and she hung up. Spoke in broken english. From this number 491-921-3042

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- Hastings, MN, USA • Oct 24, 2025
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Caller states they are from AT & T and offering to save you 50% on your bill.

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- Winston Salem, NC, USA • Jun 27, 2025
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Today June 26th at&t rep go door to door trying to get your personal info such as ss#, phone # to get you to switch to there provider. Small black suv Florida tags black female . She ask to come in to share info about at&t, then ask for credit info, ss card # . Then ask to use bathroom an dont ask can she smoke in your house she smoked without your permission,. She was asked to leave

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- Wonder Lake, IL, USA
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On July 12 2024 i had a third party salesman come to my house representing AT&T. We bought 3 phones off him so that my family could all get on one phone plan since we all had phones through different providers. The phones were delivered to our door, the delivery driver took a picture of the corner of the box and sent it in an email saying the phones were delivered, which i thought was weird cause they only sent a picture of the corner of the box and not the whole package. When we got home the cell phones were not there, we assumed the delivery driver must have stolen them knowing what was in the box in order to resell them and make money. I had to call AT&T to report this, they said they had to black list the phones. This process took two weeks to complete in order for us to get our refund. 2 weeks later we went into an AT&T store to buy phones and finally get on a plan together. We were able to get the wife and daughter on a plan and bundle it with our internet. When it came time to transfer my phone from AT&T prepaid to a the post paid plan my family was on the salesman in the store said i was red flagged. He said it would take 3 months for the red flag to be lifted. I waited the three months and more to find out that the red flag was not lifted. I went in every 2 weeks or so after to see if it had been lifted yet. Still not lifted. It is now Feb 7 2005, almost 7 months since this whole process started and i am still red flagged and not able to get on my families phone plan. I am paying for 2 plans in the mean time which is costing me more money than i want it to and no one has a solution for me. I was told by the AT&T salesman to report it to the BBB, my next step will be to sue AT&T for fraudulently red flagging me as a cell phone thief and putting me through all this grief. I hope the ScamPulse.com is able to help me because this has gotten so ridiculous that i don't know what to do. Thank you for your time.

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- Pittsburgh, PA, USA
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scammers posing as AT&T stated VIA text msg that my cell phone was past due. My cell ph is thru AT&T but, it’s not due yet & it’s on autopay! The text instructed me to call a toll free # 888-475-9091 or go to the website I listed above.

I KNOW ITS A SCAM SO,, IM GOING TO BLOCK MY #, CALL THEM AND HAVE SOME FUN! I’ll keep the would-be thieves on the line as long as possible so they’re not scamming real victims!! This is likely another scam courtesy of scammers from India who STEAL OVER $10 BILLION EACH YEAR from Western nations! Congress has to deal w/this by cutting humanitarian aid until the govt of India takes this seriously. I’m writing Congress in Washington, DC & the new White House team. This has to STOP????

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- Braidwood, IL, USA
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I keep receiving calls and texts from this number claiming to be AT&T. I don’t answer or respond because obviously i know I’ve never had AT&T as a service in my life and they are claiming i owe them money lol. I’m just tired of them harassing me. I’ve blocked the number but they change a digit or two and call again.

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- Strongsville, OH, USA
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They spoke Chinese, and forced me to speak Chinese. They said they are AT&T headquarters and tried to get my personal information.

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I received a call last Tuesday on. I answered the call. The caller said they were with AT&T. It was a live person. I did not get his name. I do not have their phone number. It may have come on my landline. Hw said they were changing all the wiring on landline with AT&T Customers. He would send out a device to hook up to your landline. It was free. No charge. He said it was a $200 value. I said I am not sure. We hung up. He said he was sending it out but I did not give permission. He said if I don't like it I can return it in thirty days. I would pay $30 to send back. This replaces wiring on landline. I have AT&T. I called AT&T. I explained the call. She told me it is a scam. They are not doing that. I called a number back. They were affiliated with AT&T. I don't have the number at this time. She said if I don't keep it I won't have a landline. They did not ask for money or personal information. It would be $30 to return. He said we are notifying eight million people.

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I was contacted via phone on August 9 stating they were from AT&T and said they could save me money & lower my bill and then asked me how much are you paying a month? I said you should know that if you are from AT&T and then i hung up. Then she called back again from 407-815-2671 and said we were cut off and I said you are not from AT&T and hung up on her.

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- Chicago, IL, USA
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Scammer called my cellphone saying they were from AT&T and asked to speak with my husband (using his first name). Scammer questioned me about our internet service, saying that AT&T would be upgrading to a fiber optic network in our area. Scammer asked how we use the internet. Scammer quoted a price we currently pay for internet service, saying an amount that is higher than what we pay. I said AT&T would know how much we pay and wouldn't be asking for this information. I realized I was being targeted to give over information and soon ended the call. I called the number back and it's a recording that says you have reached "customer service" without saying AT&T and without the usual AT&T noises/menu options.

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They called saying that my phone service was suspended due to someone trying to buy $2000 worth of iphones using my account but with A New York address they got $200 from me plus $16 in shipping fees to send back the iphone that I never ordered.. I'm tired of them trying to scam innocent people.

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Wife received a phone call from someone claiming to be ATT rep.

Said an account was being opened in my name my wife declined to give any information and hung up.

Approximately 10 minutes later received a text message asking for copies of personal identification documents. We again declined and contacted AT&T customer service to verify it was not them in truth.

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This is a fraud scheme, stemming from Xfinity and AT&T and involves a security breach with access to my private information online. Caller claimed to be with Xfinity Sales Promotions and offered a promotion to reduce our Xfinity and AT&T bills in half. They promoted the scam as a post pandemic special promotion partnering with Target. The initial call came from Christy with Comcast/Xfinity at 507-317-8587. The scammers had full access to my cable and phone accounts without me having to provide any information. They only had my cell phone number. The first scammer, named "Ted," pulled up my Xfinity account and zeroed out my November bill, claiming that Target covered them and to take advantage of the promotion I would need to pre pay my account for several months via Target gift cards. I was offered the same promotion for our cell phone service, AT&T by a "Kevin Thomas." I was also promised a new phone from Target. I bought into it and participated until I realized it was a scheme. When I told them I was no longer interested, "Kevin Thomas" became verbally abusive and I received threatening text messages from 501-387-7130. They again accessed my Xfinity account, directing $900 to be paid out of my bank account without my authorization. Xfinity backed out $500 of that amount. I have been scammed out of $2050 with this fake promotion. I have changed my passwords, had to cancel my credit/debit cards and open a new checking out. This has been reported to the FBI, FTC, NM Attorney General, Xfinity, Target and AT&T. I have also filed a police report with the Albuquerque Police Department.

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Received call that AT&T was needed to send a signal to upgrade channels. When I asked about cost was $199. They hung up on me. I called at& t and reported it. They said they don’t call customers

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I got a call Mr. Rafael Samboy and said my AT&T phone service was disconnected, the phone hang up, so I called back to find out what that was all about, when I called back there was a "auto server" the same man saying for English Press 1! So I pressed one then the same man say this is AT&T can I help you! what are your calling for? I told him due to the phone call I jus got, He asked for name, so he can look me up, I said I don't have account with AT&T, He said well its, Because someone is trying to send a phone connected to a account in your name and he was goin to remove it, he asked some questions of information like name,email,address and last four SSN for verification, he was really rude and rushing ,Then sent this text to my phone number Affirm.com: NEVER share your verification code via call or text. If someone asks for the code, it's a scam. Your code is

Then asked for it and 4 verification questions to finish up, the hang up on me! I tried to call back that number provided ,it didn't even ring, it said call ended,I was busy working not necessarily catching on but then again i felt Like I was getting scammed! someone please help me! I feel like fool...smh
Photo 1 proof in review #16510550 about AT&T
Photo 2 proof in review #16510550 about AT&T
Photo 3 proof in review #16510550 about AT&T
Photo 4 proof in review #16510550 about AT&T

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I received a bill for $743 that looked just like an AT&T bill. We don’t use AT&T! I called the customer service number on the bill and was connected to AT&T! Neither the account number or the phone numbers on the bill were valid. The customer service confirmed my suspicion that this was a scam. Beware!!!

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- Memphis, TN, USA
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I received a text message saying my auto payment did not go through. it was from 391 286-3084 Obviously, not AT&T, I didnt fall for this but someone else might.

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- Forest, LA, USA
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Received call from AT&T DSL Tech Support and they downloaded a Malware to computer.

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