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Comcast/Xfinity - Imposter

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Comcast/Xfinity - Imposter Reports & Reviews (79)

- Bonney Lake, WA, USA
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Pretended to be Comcast customer service agent. Hacked into my Comcast account. Attempted to collect my bill not yet due of $152. Call ended but not before scammer seeing my full Comcast account.

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- Pittsburgh, PA, USA
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Scammer claimed to be Xfinity Support alerting me that my recent payment was declined and my service would be canceled unless I updated my payment method using the link provided.

Email came from [email protected]

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They are a scam. I got a call from a number 209-266-0076 (which appears to be a new number they are calling from) and then told me to call 866-969-1771 to get a special discount on my Xfinity. They left a voicemail and the number has now been blocked by me! They are NOT Xfinity. They are scammers who want you to send them money and steal your information. DO NOT give these people anything! Don't give them any of your personal information!

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- Lynchburg, VA, USA
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I was called by someone who said she worked for XFinity.  She told me if I qualified for a promotion that would lower my minthly bill for two years. All I had to purchase a Target gift card for $340 and then call her back. 

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- Christiansburg, VA, USA
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I got a phone call from someone claiming to be from Xfinity. They said I could save a bunch of money on my bill just by going to Target and buying a $430 gift card and calling them back with the numbers off of the card. I did this 3 times and then they wanted me to do it again for a $1,000 gift card and I knew something wasn't right.

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The scammer claimed they were Xfinity and would set up services. They asked for my SS# and were very rude. I called Xfinity back to confirm and that is how I identified this scam. Beware phone number 1-844-207-8722 on the internet posing as Xfinity is fraud.

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Called to saying you can get your bill reduced. Uses operator that is similar to xfinity. I suspect it is being used to get people payment information

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Falsified an xfinity/ target promotion asking for a target gift card to seal the deal!

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A phone msg was left by 479-644-1787 claiming to be XFinity with a 50% off offer. I called 866-784-7690 to clarify as I am already a customer. They asked me to pay $700 upfront with Target gift cards to get 50% reduction in bills over next 3 years. They gave me a “billing” number to call when I had the cards—866-634-5696–and told me I would get a $100 VISA card if I contact them within 100 minutes. I googled this after the phone call—a scam.

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The person called me claiming to be Xavier from Xfinity. Asked if it was ******* ********. I said yes and then the call dropped. I am hoping this is not the recording “Yes” scam. To claim to be me for a possible future money scam.

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They asked me to call them back at 833-718-0386. The upload is the voicemail I received. They offered me a discount on Comcast Xfinity. I don't even have a Comcast account.

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- Granger, IN, USA
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Person called and left voice message to call about our xfinity account. Had all our account info. Claimed we were eligible for promotional discount, must pay our current bill, and 6 months of new discounted rate. 3 years of new rate but no contract, cancel anytime. We asked to have details emailed, they sent email thanking us us for paying current bill, which we had not. I checked my credit card and checking account and they were not tapped. I have a paper bill due 6-24. They have left 2 voice mails stating we were still eligible for discout through a Target program. They told us to get a Target credit card or gift card to pay the bill. They gave me a confirmation code and a billing number to call to pay. I told them I would go to my xfinity store and take care of everything (just to see what they'd say) and they said it couldn't be done that way. That was when I checked ScamPulse.com website.

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- Renton, WA, USA
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Caller pretended to be a Comcast representative and offered 50% off my bill. They asked for Target gift card for $300.

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- Manorville, PA, USA
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I initiated a call to what i thought was Comcast Cable TV. It wasn't Comcast but said they were Comcast and they needed my routing and account checking number. In order to get my service to be turned back on and they would be sending a service tech to my house. Then i would be refunded back the $201 to the Xfinity app i used to pay my monthly bill. In the meantime, this unscrupulous person had highjacked the xfinity app i use to pay my bill, changed my checking acount to theirs. When i finally realized i was just hacked, i immediately got out of xfinity app. Closed my checling account and got the real number to comcast xfinity. I turned it into their investigation department. The scammer asked the exact same things the real Cimcast/xfinity asked me to see my account. They were really slick. I was able to get 3 different phone numbers from them. There were a bunch if them.

816-334-8944, 888-203-4968, 888-936-4968 are the numbers. This all took place on 5/3/2023. Hopefully they were not qble to get any money from me but i know i am on the black web now. I have frozen my 3 credit bureaus.

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- Villa Park, IL, USA
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Tried to get autopay set up for comcast. googled it and clicked on a phone number 1-855-857-5126 person picked up on first ring, hint one, Comcast never does that. said my name is Sam how can i help you. I replied is this Comcast, he stuttered uh yes this is Comcast. hint two. asked for my information and he confirmed my address like Comcast does. then asked for my bank info. I stupidly gave it to him and then tried to confirm it was set up with a visit to me local Comcast store and it was not! I immediately closed the checking account and opened a new one. when i asked for a confirmation number he said there was none. hint three. I was dumb, just trying to keep it from happening to someone else.

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Phone call stating from Xfinity and offering promotion to lower bill. Got a promo code and needed to go to target to get a gift card and call back with promo code and number from gift card. Target and Xfinity working together they stated. Called Xfinity number and questioned and they stated no such promotion exited gave them info as well.

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- Huntington, IN, USA
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They called and left a voicemail, saying we would lose our discount, from Comcast/Xfinity, and that we needed to call a different number to get it straightened out. I called the REAL Xfinity customer service number and they assured me, they do NOT call customers about this and that it was a scam. The original number that called was 860-840-2647 (Hartford, CT). In the voicemail, the number they wanted me to call back was 833-698-6672. When I called them and asked if this was a scam, they immediately hung up on me.

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- South Park, PA, USA
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Because they said Target was sponsoring the promotion, I had to get Target gift cards for $900 & then phone the billing department at 844-470-7573 & give them the confirmation # (which the guy gave me) & then give them the Target gift cards #’s to receive a 50% discount off my Xfinity for the next 2 years ($150/mo). That was one of 2 promotions & the one I picked was cheaper.

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- Grandville, MI, USA
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Voicemail knew that I was a Comcast customer, with my info.They offered me $70 a month off my cable bill for 24 months with a one time payment of $700 Target gift cards, a promo. I was scammed into purchasing $2100 for a lifetime agreement with Comcast. After I was scammed he called me a [censored] for falling for his scam! An expensive lesson learned ! This phone number is still active . Comcast security proved to be no help; virtually useless.

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Consumer told BBB,

I was paying a Xfinity Bill for a friend and found this number off of the website. I called them and they answered using the name Xfinity and told me that if I paid $200 out of the $442.06 bill that the bill would be cleared. I paid the $200 and now they are finding that money is being taken out of her bank account and Xfinity has stated that the bill has not been paid.

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Comcast/Xfinity - Imposter Contacts

Comcast/Xfinity - Imposter associated photos:


Phone:
+1 (844) 752-0957 0 0
+1 (800) 986-6721 0 0
+1 (188) 406-5219 0 0
+1 (315) 430-2107 0 0
+1 (828) 299-4581 0 0
+1 (866) 603-6046 0 0
+1 (463) 200-5124 0 0
+1 (855) 216-3821 0 0
+1 (844) 207-8722 0 0
+1 (877) 326-9249 0 0
+1 (855) 775-3885 0 0
+1 (260) 335-2746 0 0
+1 (844) 780-0179 0 0
+1 (855) 944-9174 0 0
+1 (615) 478-6077 0 0
+1 (877) 274-4416 0 0
+1 (510) 324-9442 0 0
+1 (410) 404-2274 0 0
+1 (540) 582-2738 0 0
+1 (901) 333-6864 0 0
+1 (844) 536-9478 0 0
+1 (844) 572-6184 0 0
+1 (844) 380-7468 0 0

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