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Comcast/Xfinity - Imposter

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Comcast/Xfinity - Imposter Reports & Reviews (79)

- Redmond, WA, USA
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Scammer left message: Your Xfinity 50% discount expires today. Please call back at 833-382-2822 b/w 8 am and 5 PM pacific time.

We don't have Xfinity.

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- Broomfield, CO, USA
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I received text, email, and telephone voicemail messages from "Xfinity," offering a 50% discount. I did not respond to any of these messages. My first thought was, "it's about time." Upon further reflection, I knew it was a scam so I called Xfinity and went through three hours of "push this button," "download this chat app," "blah-blah-blah," and finally, a human, only to be transferred three more times to let THEM know about this scam; or was it a scam? Finally, they said they had a list of possible scam numbers to block from my phone. I was put on hold AGAIN; the agent returned and said I just needed to hang up, shut off my phone, and restart it. I asked how he could do that since I did not give him the telephone number that left this message, and he explained that it was unnecessary.

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I copied this from my iphone transcribed voicemail the company left me 3.8.22

“Hi there this call is to remind you that Comcast Xfinity will be canceling the 50% discount offer which was not applied on your account in order to avail the discount right now please call back at 844-780-0179 from 8 AM to 5 PM to civic standard time thank you and have a great day…”

Last month when they called I went through it and actually was upset I had missed the call. What a wonderful opportunity to take half off of your bill for 2 years if you pay the first 4 months in advance. It just so happened my bill was due that day and is 212, so I said ok so I should be able to add that into the four months. They said no. Then they explained
I had to pay with a target gift card. I hung up and called Xfinity immediately and they confirmed it was a scam. I was close but what company has you pay with a target gift card. I’m shocked they called back this month, again.
844-780-0179 Are Xfinity imposters

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- Palatine, IL, USA
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When I returned the call to 855-706-3225, I was offered a promotion that would lower my monthly services from $228 to $79.99 for 3 years. To get this promotion, I would need to pay 4 months in advance, $320.00 by calling 855-505-2806 ext 1 with Promotional Code: XFY7407-77C. I contacted Xfinity separately and was advised that this was a scam.

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I got a message that Xfinity was offering me 5O % off. I called and Ben Parker said my bill could be reduced by 5O% for the next 24 months. He had the last 4 digits of my Xfinity account, the number Xfinity texts me on and my email. It all sounded great until he told me the only catch was I needed to purchase a target gift card going on in great detail how Xfinity and target had this deal together to save valued customers this amount. I needed to pay one years amount of 480 upfront then I would have not bills for a year then in 2024 my bills would be 40 dollars. He gave me and ID number and asked if I had the customer service number which I did he said I needed to use a different number and gave that to me instructing me to use the id number he gave me . I was starting to doubt the whole things and then he said if I had a Safeway close they sold target cards he gave me a description of target card like I had never heard of target and how to get cashier to put money on card. Then he says if I can do this in 3 hours I can have another 100 dollars. At this point I was annoyed and skeptical.

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I received a phone call from 855-775-3885 wanting to know if I would like to get a 50% reduction in my Xfinity bill. I decided it would be worth looking into so I called.

It was explained that I could receive a 50% reduction in my Xfinity bill for the next 2 years. I asked what was the catch? I was told there was no catch, that I just had to agree to the plan for being a good customer. He asked what my address and phone number was. That should have raised the flag because Xfinity should know this. I was asked what the current charge was on my bill. I would think that if this were Xfinity they should know that. My mind said ‘something for nothing’. As he talked I put that aside. I was told that all I had to do was say “I am accepting this offer” into the phone so they would have a record. After I did that the conversation went on. I asked if they were going to bill me so I could write them a check because I wouldn’t give a credit card #. They indicated that could happen.

The deal was that I had to pay for the first 6 months of the bill and then I would be billed monthly after that. I was given an “Xfinity” phone number (888-869-6729) for approval of the special deal. There was also an authorization code I would need. The number was XFI704. It was then explained that Target was sponsoring this deal. Then they said that since they could accept checks for the first 6 months of thre “special”, I would have to go to Target and get a $500 and $300 gift card before I called the “special” number. I would use the gift cards to apply to the first 6 months. THE RED LIGHT WENT ON. I said that I thought there was no catch to the deal and I wanted out. He told me that I had already agreed to it and he had my voice acceptance of the special. He said that if didn’t accept did the deal I would have to pay the first 6 months anyway. That’s when I told him I would fight this and he hung up.

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Professed to be from Xfinity and offered reduction of my monthly bill by half. He had access to my Xfinity account information . Cleared my balance for this month and wanted me to give him my checking account information so that he could withdraw $200 for this month and supposedly my next bill and all other bills would be $150. I asked why he didn't just charge the credit card that Xfiity uses for my monthly payments. He just wanted my checking account number. I refused to give it to him and hung up. He had supposedly paid my current bill from an ficticious checking account. My xfinity account still shows zero but I know I will be charged for a returned payment when the $268.57 that he "paid" doesn't clear. I have notified Xfinity several times about the scam.

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They said they were Xfinity and asked if I wanted my bill cut in half. They knew my address, phone #, bank account #. Had to change all my accounts.

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- Everett, WA, USA
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I called xfinity but they said their phone lines are down but I got re routed to a different number and the guy said give me permission to change your password and if you pay with debit credit card now I'll take $50 off your bill and restore service but I didn't trust it

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- East Chicago, IN, USA
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They have access to all of my info regarding my cable services

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- Mukilteo, WA, USA
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I was in my cable bill trying to make a payment this person said he was technical support for xfinity took my Devit card info and took money out for asking a question. I looked in my bank and he took out money I called him at 1800-766-761511 he put it back, I called my bank she said she looked it up and it says to call the ScamPulse.com

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Email from Xfinity stating my Visa card would not except payment. Was told my service would be shut down within 24 hours unless I provided information. I did not open page to give them any information. I contacted Xfinity, they checked my payment status and their was no problem. They said it was a scam.

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This is a fraud scheme, stemming from Xfinity and breach of access to my private information online. Caller claimed to be with Xfinity Sales Promotions and offered a promotion to reduce our Xfinity and AT&T bills in half. They promoted the scam as a post pandemic special promotion partnering with Target. The initial call came from Christy with Comcast/Xfinity at 507-317-8587. The scammers had full access to my cable and phone accounts without me having to provide any information. They only had my cell phone number. I spoke with "Ted" and during the call, he pulled up my accounts and zeroed out my bill, claiming that Target covered them and to take advantage of the promotion I would need to pre pay my account for several months via Target gift cards. I was offered the same promotion for our cell phone service, AT&T by "Kevin Thomas.: I was also offered a new phone from Target. I bought into it and participated until I realized it was a scheme. When I told them I was no longer interested, "Kevin Thomas" became verbally abusive and I received threatening text messages from 501-387-7130. They again accessed my Xfinity account, directing $900 to be paid out of my bank account without my authorization. Xfinity backed out $500 of that amount. I have changed my passwords, had to cancel my credit/debit cards and open a new checking account but have been scammed out of $2050. This has been reported to the FBI, FTC, NM Attorney General, Xfinity, Target and AT&T. I have also filed a report with the Albuquerque police department.

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I was called by the first number given. In a voicemail a recorded voice told me to call the second number stating my account, which i do not have, qualified for 50% off all my bills and to call them back asap. Knowing i didnt and that my legal information was not connected to my phone number i called the second number and was greeted by a recorded voice that does not match the automated voice for xfinity said the entire beginning that xfinity calls have. It gave me 4 options, pay bill, account details, a third one i dont remember, and other inquiries. I pressed account details and instead of xfinity's normal identifying questions i was taken directly to a "representative" that was not in the country. I then called xfinity and confirmed that neither number belong to xfinity. The rep i talked to tried the second number which just rang busy and xfinity only uses 800 numbers and so the 615 number was automatically flagged as fraud.

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A message was left on my answering machine from Comcast saying we qualify for a discount on our services. The number left to call was 855-630-2836. When calling this # which has the exact same recording as the real Comcast/Xfinity, I spoke with someone named Joel Carter who offered me a deal for 1/2 off our cable at $120. a month. for 2 years. Also included were 2 premium channels. When it came time to sign up, he told me that Target was sponsoring this special deal. Therefore, it was required that I pay 4 months in advance. Since it was Target, I had to pay that with a Target charge card or Target gift card. He told me if I do this in 2 hours that I would qualify for $80 in rewards money as gift card. He gave me a Reference # XFI0000567 and told me to call 1-866-542-8913 and go to billing. I went to Publix and got a Target Gift card for $480. Called the # which also had the same Comcast/Xfinity recording and I gave them the # off the Target card. Gave me a payment reference # PR1214M69A. Thinking I had made a great deal I went to watch the premium channels I selected, and they weren't available. That is when I got suspicious and logged on to comcast and didn't see any changes to my account. That is when I called the "real" Comcast and was told I was scammed. I called the # on the Target card and it was cashed within an hour of this all happening in a town in Nevada. So, I am out $480, and I am glad I didn't sign up for a Target credit card like they wanted me to do. I hope this helps keep others from going through what I did.

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Some dude called me from the scammer phone listed above. Spoke very quickly, asked if he was speaking with my first and last name. Was trying to advertise xfinity mobile. Thought it was very fishy because of how quickly he was speaking.

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I received a phone call on my cell phone stating it was from "comcast" it used their number and they said there was a security problem with my modem and router and they needed the numbers on the device. I stated it showed on my phone they are a scammer which they then argued with me and eventually hung up. After this I contacted comcast directly and they stated they would never reach out to a customer unless we contacted them first.

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I was referred to an interview on hangout app and connect with the email I was given by Maddie which she presented herself on Facebook to friend me and ask me if I was interested working remotely or at home, she gave me email address to the interviewer and I have communicated with the person which he named himself as salesperson in the name of James senan but the profile on hangout app is didn’t from the salesperson. He gave me the position to the job, which he gave me instructions on how to get started. The rep said I had to give him my personal direct deposit account with my password and username of my bank. Which was to give me the money direct deposit to get an one vanillas credit card to get the equipment from Comcast. Never heard of a company that wants me to do their job for them. They suppose to give equipment or anything and not ask about my bank info.

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This website is mimicking xfinity. I thought it was legit, set up internet. entered social security number and card number. Then when i wasn’t able to reach anyone i contacted Comcast and they said it was indeed a fake site. So now i just have to hope my debit card and social security information is going to be okay

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My 81 year old Father received a phone call from Xfinity that there have been router problems in the neighborhood and that they needed to get on his computer to check the account and would receive a $400 target gift card for the troubles. The person then gave a website for my Dad to access and enter the code to take over the computer. Success. My step mother then entered the room to find the summary statement of the bank accounts up on the screen. She terminated the call.I advised they call the bank/credit union to shut down the accounts. Which we did and no money was lost. This has been a 5 day process helping an 81 year old reestablish accounts, government direct deposits all online. Not to mention the mental anguish they suffered from really doing nothing wrong other than trusting the person from Xfinity was trying to help. I have reviewed cyber security protocol again with my Dad. Let this be a reminder it can happen to anyone in a weak moment.

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Comcast/Xfinity - Imposter Contacts

Comcast/Xfinity - Imposter associated photos:


Phone:
+1 (844) 752-0957 0 0
+1 (800) 986-6721 0 0
+1 (188) 406-5219 0 0
+1 (315) 430-2107 0 0
+1 (828) 299-4581 0 0
+1 (866) 603-6046 0 0
+1 (463) 200-5124 0 0
+1 (855) 216-3821 0 0
+1 (844) 207-8722 0 0
+1 (877) 326-9249 0 0
+1 (855) 775-3885 0 0
+1 (260) 335-2746 0 0
+1 (844) 780-0179 0 0
+1 (855) 944-9174 0 0
+1 (615) 478-6077 0 0
+1 (877) 274-4416 0 0
+1 (510) 324-9442 0 0
+1 (410) 404-2274 0 0
+1 (540) 582-2738 0 0
+1 (901) 333-6864 0 0
+1 (844) 536-9478 0 0
+1 (844) 572-6184 0 0
+1 (844) 380-7468 0 0

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