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Attached is email sent 13 times to multiple Facebook support emails - no response

My account was hacked Aug 27th - Facebook provides no recourse to fix the situation - provides no means of contacting support

Years and years of personal information - conversations - contacts - my business page - are all being held against my will

On Aug 27, 2023, at 9:19 AM, Sheri-lyn Shaw <[email protected]> wrote:

Help - someone hacked my account and I can no longer get logged in

Says my email address does not exist as an account- [email protected]

If I try and find my account by phone - 14039232140 -

I see this. - Meta Copyright Infringement is the new name on my account



But- I can’t change password ….

And if I look up by my id - sshaw18 -

I see this -

email now is changed to [email protected]



Help!!!</[email protected]>

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- Waltham, MA, USA
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I responded to a job offer on Facebook for a virtual assistant position called an appointment setter. I was told to set up a call with the CEO of the company providing the job offer and on the call he said I was applying for a job training and job placement service and had to invest money. Initially it was $8000. Then the next day he called me with an offer to work a more lucrative position that would cost another $8000. I accepted and had to send the money through various channels, first a deposit to show my intention of $2400 from my credit card. Then I had to get a loan of $7100, and despite previously in writing him stating I only had to pay $5600, he changed his tune saying I had to pay $7000 to "cover taxes." The more I challenged him on it, the more he spoke to me in a threatening way, suggesting he would rescind the job opportunity and emphasized all sales are final. I didn't want to lose the opportunity so I sent the $7000 incrementally: $2900 through Venmo, $2000 through Zelle, and the remaining $4100 through a direct wire transfer. As soon as all the money was received, I asked in the Telegram work chat when I would start the job training and after no response for several hours, I was told to start cold messaging for recruitment purposes on Facebook and Instagram. I never received any intensive job training like I was promised. I received access to a Google Docs document that had a link to a slide show all about appointment setting which I had stated to him beforehand I didn't need as I had just gotten a certificate from a training program earlier in the summer. He assured me this job would provide ample training in order to place me with one of their 6-7 figure business partners in need of appointment setters. Barely two weeks in, I asked many questions and never got answers. I attended one of their "Zoom Trainings" and it was nothing more than a Q&A session; nothing was prepared, nothing was taught, it was informal and not helpful. They answered my questions saying I wasn't getting anywhere because I "wasn't working hard enough."

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- Richmond, TX, USA
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Ordered compression wraps with a 60 day money back, zero risk to me. The item didn’t work for me. I requested a refund. First question was why I wanted a refund. The second response was a 50 percent partial refund and keep the items. My response was a full refund and I will return the items. I am awaiting the action on my request.

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- Sevierville, TN, USA
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Hired to seal my asphalt driveway, told me he was going to put down a thick coat of sealant. Spayed driveway and that was it. Swirling all in driveway. Did nothing he told me he was going to do. Took my money and will not fix his job. This is a scam they are doing. They are from Missouri.

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- Birmingham, MI, USA
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Scammer was on Facebook marketplace wanted to buy chairs with Venmo or cash. Also wanted to send 6 digit code to phone numbers to hack phone

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- Santa Cruz, CA, USA
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I purchased 6 items from Facebook Ads, all were a scam by Chinese... Facebook allows these scammers to advertise and rip off everyone and do nothing about it... I don't know where to turn to get Facebook to acknowledge and re-I'm nurse me

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- Charleston, SC, USA
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Pet scam. Message through Facebook messenger. Even had a Facebook page. The woman said the puppy was $800. Need $300 down payment to hold the dog & to proceed with the paperwork. Sent money through Zelle to a Ranny Edmonds. Zelle put a hold on the transaction while they verify the transaction. Could take up to 24 hrs. I let them know & they said to call the bank & authorize the transaction. So, I did. (Stupid me) . The next day I get a text from a man saying he is Lindsey’s husband . I said I did not know a Lindsey. He said the person you have been talking to on messenger is Lindsey. I said all I know is that a zelle transaction went to a ranny edmonds. He said he was Ranny. He then proceeds to tell me that I needed to send him an extra $150 because the paperwork cost more than expected. Also send it through zelle, but to Camizja Clemons because his zelle acct is frozen. I told him I would not pay the extra $150, because it was not what was originally discussed. So I told him he could just refund me the $300 he received & I will not be purchasing the dog. He tells me ok & that I could pick up the dog tomorrow. I said something doesn’t sound right, so can you return my $300. He says ok, let me talk it over with my wife & I’ll get back to you. A couple of hours later, I tried to contact through text & on the messenger app & I was blocked from everything. I called my bank & they are looking into this matter, so hopefully I may be able to get some of the money back.

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- Lenoir City, TN, USA
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decideonlove advertises bras for full busted women. I ordered one and what came was nothing but lace with hooks. It didn't fit, was not as described on their website, this bra at Walmart could only be 8 dollars. I contacted the [email protected] and because the warehouse didn't send the wrong size I was stuck with the bra and lost 29 for nothing. This is fraud, and the company should be shut down from doing business in the US. I am disputing the charge on my credit card.

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- El Cajon, CA, USA
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I ordered three pairs of Birkenstock water shoes. Thought it was the real Birkenstocks site. It's not the real Birkenstock site told me that has nothing to do with them but contacted them several times. Refusing to give my money back. They sent my package to a parcel that needs a key for reason they can't figure out my address. I asked for my money back but he said they were a small company and couldn't do that. He keeps telling me to be patient their site looks like the real Birkenstock but it's not because I have recently ordered cheese from them.

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- Baton Rouge, LA, USA
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A man name Isaac Palmer was offering help To people to pay bills.

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- Greenwell Springs, LA, USA
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I was contacted on facebook by a friend saying that government grants were available for struggling individuals and only small fees would need to be paid to process the grant. Cashapp bitcoin was requested. I paid the fees, but there was always "one more fee" whenever we would get close to being done. I have lost $1000 to this scam and want them shut down. My FB profile was also hacked and I have been unsuccessful in getting FB to shut them down or deactivate the profile.

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- Oxford, MI, USA
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An ad for Judy Blue jeans came up in a "warehouse sale" on my FB feed. I ordered a pair, plus shipping and the total was about $20. Come to find out, the ad was from an imposter. I have not received the merchandise despite outreach to the company. the company sent me tracking info to a site I'm not familiar with (Tracker 818) and the info there suggests USPS delivered the package, But there was not a USPS tracking number assigned and my local post office suggested the same (that it's a scam) as they have no record of the package. I have told the company I am reporting them for Fraud.

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- Culpeper, VA, USA
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They posted an add about shoes, so I tried to purchase them. But never got a tracking number or the merchandise

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- Sparta, IL, USA
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1769548456810953 This is the Facebook order number.

Girl’s clothing bundle advertised on marketplace.

When I hadn’t received by the time I should have I contacted her. She messaged that she was having alot of family problems. She said they would be mailed next day.

Still nothing by the time they should have arrived.

I messaged her again. No response.

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- Flint, MI, USA
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I made my purchase they took the money out of my account. My item never showed up. After a month to 2 months of waiting. It's still never showed

I canceled the order. They told me that my refund would be issued. It was never issued when I went to my bank institution 3 times. It was never issued I just called today September 20th and they keep telling me it was issued and it wasn't.

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- Fredericksburg, TX, USA
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I met this person who claimed to being Utah I think on some dating site. She claimed to be from Accra Ghana. She said she needed help with certain things like food, bills. I was foolish enough to fall for it at first. After I stopped sending money, "she" has not talked much. I confronted her about it with evidence and she admitted she was a con artist. I don't know who they really are. I was given two names and plenty of stories. Basically a textbook romance scam.

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Andrea Laguna has done my taxes for the last 2 years. She messaged me on Facebook that the IRS needed a form and to send her money. She kept requesting money and the IRS never needed any forms. Her mom is just as guilty.

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- Syracuse, OH, USA
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I paid 400 dollars from a company called “Johnny Harley Davidson” on Facebook for a set of gas tanks and fenders. After I paid with Apple Pay I asked several time about shipping, about a week later I got an email saying I needed to add insurance for 200 dollar from a carrier. I message the man and he said he would check into it for me. Another week goes by I message him and he told me the price has went up 500 more dollars. I told him to just send my Money back and he said no refunds, now he is harassing my wife on Facebook. Her and I both have all of his messages and I have and address but it’s probably isn’t real either

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- Madison, WI, USA
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This appeared to be an ad on Facebook by what I thought was Dick's Sporting Goods offering Stanley tumblers for $19 each or 2 for $34.99. No email confirmation was received and no product was ever delivered. I reported the fraud to my credit card company and now to the BBB.

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- Houston, TX, USA
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Alright.....We can help you with the Federal Grant Fund Program....Provide your Full Name Phone Number and Address to check if you are eligible to receive the grant

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