Facebook.com Reports & Reviews (2046)
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The "buyer" sent screenshots showing their supposed transactions sending the money to my mother, although she never saw that money in her account. The "buyer" also sent fake emails saying they were from Zelle (the email address they were sending emails from was [email protected]). The emails were flagged as spam and were clearly not sent from Zelle. The buyer also spoke with my mother over the phone (through facebook) instructing her on how to send the money. The person my mother spoke with over the phone said that his name was "Richard" but the money was being sent to "Brian Amundson Victoria" through the email address [email protected]. I saved all screenshots.
My mother had already given the buyer her phone number, email address and home address before realizing it was a scam.
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?? AT ANY POINT BY THE (IRS) WHEN THEY HAVE THE DOCUMENTS WITH THEM. SO DEAR WINNER YOU HAVE TO GET THE MONEY FOR THE FEDEX IN TIME SO THAT THEY CAN PAY AND GET THE DOCUMENT FROM (IRS). I DON'T WANT YOU TO BE DELAYED. YOU JUST HAVE TO BE FAST AND GET EVERYTHING DONE. DEAR WINNER, I WANT YOU TO MAKE IT FAST BECAUSE I WANT YOU TO GET YOUR WINNING MONEY AFTER 3 HOURS YOU MAKE THE PAYMENT AWAIT YOUR RESPONSE""" $OOOoo I called the FEDeX corporate number and the girl on the other end of the phone almost laughed at me as she said """" uh I've never heard of that before sir but hold on while I get you a case number so you can file a complaint. This is happening their promising people grant money if they pay the fee. Then at the last second saying the IRS rolled up on them and stop the driver? If you email me directly I can give you our whole conversation with the drivers pic .Thank You
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Show order summary
$ 49.95
Thank you Murphy
Order : ***** Your order has been confirmed
We have received your order and are preparing it. Return to this page to keep track of order status updates in time.
Pay with Credit Card
Contact us
Customer information
* Contact information ******@yahoo.com
* Payment method ?
* Credit Card $ 49.95
* Shipping address *************** Billing address ************ Shipping method ?Standard shipping
Tracking number: ******** Courier: HM WAREHOUSING DISTRIBUTION SERVICE LIMITED
Items in this shipment
QVC?? Last Day For Clearance , Buy 2 Get 2 Free??Best rocking chair, 350-lb Weight Capacity ×2
QVC?? Last Day For Clearance , Buy 2 Get 2 Free??Best rocking chair, 350-lb Weight Capacity ×2
I also have other information, pictures of the envelope that I received cup in it and did not order it supposed to be a chair and they told me I had my product. I text back to this email? mailto:********@hotmail.com they want to know would like take a certain amount of my money back. I told him no give me all of my money back. I have all my emails from them.
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In the meantime, as the days went by, I sent several e-mail messages to Customer Service Department to determine the status of the returned merchandise and I never received a response. When I finally received all the items from AIRRYS, I sent an e-mail to Customer Service asking what I needed to do to receive a refund/credit back into my credit card. Then I was asked to send a picture of all the items to determine the condition of the items received. I did it as instructed. All the items were in their original shipped nylon wrapping and unopened.
The Customer Service Department then instructed me to shipped back the items with a Proof of Shipment in order to confirm that the parcel was in transit back to AIRRYS. In addition, I was told that the cost of returning the items was my out-of-pocket responsibility. I sent back the items via UPS at a cost of $ 62.60. I was told that upon receipt of the items returned, AIRRYS would check the condition of the returned items and they in turn would credit my credit card for the total purchase price that had been charged on it.
All items were returned on June 12, 2023 to the business address listed in your email I received. Per the tracking information of UPS, the parcel was received by AIIRYS on June 16, 2023 and I have yet to hear from a guy named Leo to AIRRYS’ Customer Service Department or a full refund as promised. The poor treatment of a customer by AIRRYS leaves much to be desired. I have been trying to resolve this returns and credit pending for almost three months.
Kindly, let me know if you help me and can resolve this situation. I really appreciated.
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They offered me 30% refund which I didn’t receive. I asked to send me the tracking number or send the product that I paid for to me again. So I emailed them again today but decided now to complain about the company.