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Lumina Chicago

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Lumina Chicago Reports & Reviews (2)

- Chicago, IL, USA • Sep 22, 2024

I worked for Lumina Chicago from August 13 to August 31, and their website has since been taken down. The company does not disclose the specifics of the clients they work with until the second round of interviews. The entire interview process was conducted over Zoom and consisted of three stages. In the first interview, I was asked to introduce myself. The second interview included a meeting with one manager and several other applicants, where the manager explained the company's hierarchy, pay structure, and job responsibilities. We were required to take notes during this session because we were told there would be a survey at the end of the day, and our answers would determine if we advanced to the third round. However, I later received a text from the hiring manager stating that we only had one hour to complete the survey via SurveyMonkey.

The third and final interview was a simple Q&A session about the company. Throughout the entire process, all communication was conducted via text messages, with no emails exchanged. After the interviews, I received a phone call from Jade in HR regarding my job offer.

Once I started, my job primarily involved face-to-face sales outside grocery stores and engaging people on the sidewalk. Each day began at the office located at 350 W Ontario, 6th floor, Chicago, IL 60654, with a morning meeting from 9 AM until around 10:30 AM, and then we would go into the field to make sales either in pairs or individually. There were 40+ individuals working at the office, which seemed unusual considering the company’s small staff count on LinkedIn.

I later learned from a coworker that Lumina preys on college students, recent graduates, and individuals in need of a job. The company specializes in either telecommunications or nonprofit work; current nonprofit clients include Doctors Without Borders and the Nature Conservancy. Additionally, Lumina only promotes from within. Everyone starts as a brand ambassador, then moves up to corporate trainer, assistant manager (with benefits), and finally to executive manager, where they run their own marketing campaign. Kaylyn Hankins and Ibrahim Kamla worked under Yuri Domiciano, and together they had their own company, which was Lumina. According to Yuri's LinkedIn, he has had many individuals work under him who have now been promoted to start their own marketing campaigns/businesses, essentially creating their own schemes and hiring their own teams.

The orders we were generating were being canceled, and the marketing campaign with Verizon was not profitable. As a result, Verizon cut ties with the company, and management took this as an opportunity to conduct 'expansion trips'—which were actually used to test new markets to see if they could open more offices. One manager even mentioned their goal was to gain as much real estate as possible, and I learned that one of these companies had just opened an office in India. One of the managers, Yuri Domiciano, relocated to Rochester, NY as part of an expansion trip, while my direct boss, Ibrahim Kamla, moved back to Morocco. Another manager, Kaylyn Hankins, was also involved but I have been unable to reach any of them.

In addition, I was told by a coworker that our first checks would be paid via direct deposit instead of a paper check, which raised concerns about the transparency of the payment process. The company’s website and all other forms of contact disappeared, and despite my efforts to reach out, I have yet to receive any of the payment I’m owed.

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- Elmhurst, IL, USA • Jul 11, 2024

This company was a pyramid scheme. I had to go door-to-door selling T-Mobile product. I worked 9-5 for 4 weeks, and I was supposed to be guaranteed a base weekly wage of $500 with the potential to earn more with commission. However, I was never paid the $500 I was guaranteed, and when I sold something, I was told I wouldn't be paid for the previous week of work (commission was 2 weeks delayed). I was paid a small fraction of what I was truly owed, and for 4 weeks of 9-5 labor, only about $1,000. I was even promoted to the second level, where I was promised a suit and a dinner for my accomplishment. Nothing was true, everything was a complete lie. It's not just one office, it's a webof offices working on different schemes concurrently.

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