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McAfee IMPOSTER

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McAfee IMPOSTER Reports & Reviews (165)

- Plainfield, IL, USA • Mar 19, 2024

Email received indicating invoice needing paid with todays date for specified amount, I did not open the attachment. I called the personal phone number. He answered McAfee Invoicing, I said, this is phone fraud company XXX and he immediately hung up the phone. Phone# 503-447-2320

+1
- Topeka, KS, USA • Mar 07, 2024

I placed a phone call to this company thinking I would get help with McAfee protection software since their web site advertises McAfee products. A gentleman by the name of Prakash answered the call and advised I needed to remove the McAfee app which I did. He then remoted into my computer and showed me how my computer had been infected. He advised that for either $799 USD for 5 years or $899 USD lifetime fee, I could get "advanced cleanup, remove junk filed, cache files, tracking cookies, remove errors and warnings, firewall protection on IP address, update drivers, anti-hacking software, McAfee total protection, human technical support, 2 helpline numbers, and free routine check up every 45-60 days." I was very leery so I looked up the actual support number for McAfee and the technician took good care of me and my computer. He cleaned up everything that the scammer had on my computer. This scam web site needs to be taken care of.

+1
- Albuquerque, NM, USA • Mar 01, 2024

Was told thanks for signing up & I paid $449.99 to McAfee in San Jose, California

+1
- Northville, MI, USA • Feb 26, 2024

They sent an email concerning a transaction for mcafee renewal and to call an 800 number to dispute it. Then had you put a verification code into a website they sent you to, and asked to open my bank to see if the money refunded. By that point they took control of computer and transfered in too much. Said i had to buy gift cards to pay it back because they couldnt pull the money back out.

+1
- Glen Ellyn, IL, USA • Feb 26, 2024

Person idetified as Flip Stronski left an email saying I needed to call to get a refund if I wanted to cancel my subscription. He had me get on my computer to fill out form and then said he made a huge mistake in the refund and tried to get me to obtain a apple gift card and send him the card number. By this time I finally realized I was scammed and he had taken over my computer. I am now locked out.

+1
- Newington, CT, USA • Feb 20, 2024

emailed me with a number to call and say that they are thrilled to confirm the activation of your new subscription. as part of our community, you now have access to premium services. Then I called the number that they left which is 1-888-745-9407. they asked me for an invoice number. in which I told them AT&T called me, this is how I know it was a scam when I called them they said if I want my money back they need my social and debit card number . When the whole time it was an Email from McAfee for $705.00 being billed to be in which I checked my debit card and didn't get billed that amount on 02-02-2024.

+1
- Pittsburgh, PA, USA • Feb 15, 2024

I RECEIVED A LEGITIMATE EMAIL REMINDER THAT MY MCAFEE SUBSCRIPTION WAS EXPIRING IN FEBRUARY. THEY APPARENTLY INTERCEPTED THIS EMAIL AND THE SCAM BEGAN. A FEW WEEKS BEFORE MY SUBSCRIPTION WAS DUE TO EXPIRE, THEY SENT ME AN EMAIL SAYING THEY HAD AUTO-RENEWED MY MCAFFEE AND CHARGED MY VISA $160.59. I CHECKED AND MY VISA HAD BEEN CHARGED. I THINK I CLICKED ON A LINK IN THE FAKE EMAIL AND WAS GIVEN A NUMBER TO CALL. WHEN I CALLED, THEY CLAIMED TO REFUND THE 160 TO MY VISA AND SAID THERE HAD BEEN A DATA BREACH AT MCAFEE AND THEY COULD FIX MY COMPUTER IF I WOULD GIVE THEM REMOTE ACCESS. I NAIVELY OKAYED THAT AND THEY SUPPOSEDLY INSTALLED A 379 DOLLAR MCAFEE PRODUCT GOOD FOR 3 YEARS. THEY HAD ME ON THE PHONE AND IN MY COMPUTER FOR OVER 2 HOURS AND I BECAME SUSPICIOUS. I HAVE ALL THE EMAILS THEY SENT AND AM INCLUDING THEM HERE.

1) Order #31774 confirmed

******************** /

Scammed

qikbay

From:

[email protected]

To:

******************** Tue, Jan 23 at 12:45 PM

qikbay

ORDER #31774

Thank you for your purchase!

View your order

or Visit our store

Order summary

qikbay Total Protection (Promotional Bundle) × 1

$379.00

Subtotal

$379.00

Shipping

$0.00

Taxes

$0.00

Total

$379.00 USD

Customer information

Billing address ***** * ******** *** ********** *** ********** ** ***** United States

If you have any questions, reply to this email or contact us at [email protected]

2) McAfee Account Update Confirmation

[email protected]

/

Scammed

[email protected]

This email was sent by the organization that owns the logo shown.

www.mcafee.com

From:

[email protected]

To: ********************

Tue, Jan 23 at 12:49 PM

Dear *****,

As you requested, a refund in the amount of 160.49(USD), for your purchase of McAfee+™ Premium - Individual has been processed. The confirmation number for the refund is CS3436833951. Be aware, it may take up to 5 business days for the credit card or other electronic reimbursement to be completed. Please allow up to 3 weeks for refunds by check.

If you are receiving this refund for a software product, please uninstall the software or you will be periodically prompted to renew your license by the software. For instructions on how to uninstall the software, please visit:

http://service.mcafee.com.

Please do not reply to this email. Thank you.

Sincerely,

The McAfee Team

For all of your Customer Service and Technical Support needs, please visit

http://service.mcafee.com

View our privacy policy:

==> http://home.mcafee.com/Root/AboutUs.aspx?id=privacy

McAfee and/or other noted McAfee related products contained herein are registered trademarks or trademarks of McAfee, LLC., and/or its affiliates in the US and/or other countries. McAfee Red in connection with security is distinctive of McAfee brand products. Any other non-McAfee related products, registered and/or unregistered trademarks contained herein is only by reference and are the sole property of their respective owners.

(c) 2008 McAfee, LLC. All Rights Reserved.

3) [##45932##] Your ticket has been created

******************** /

Scammed

qikbay

From:

[email protected]

To: ***** * ******li

Tue, Jan 23 at 12:55 PM

Dear ***** * ********,

Your ticket has been created with the ticket ID 45932 and subject "Computer Optimization & Security Software Installation"

Someone from our customer service team will review it and respond shortly.

Regards,

qikbay Support Team.

View ticket

4) Re:[## 45932 ##] Computer Optimization & Security Software Installation

[email protected]

/

Scammed

qikbay

From:

[email protected]

To:

******************** Cc:

[email protected]

Tue, Jan 23 at 1:01 PM

Dear *****,

We require an acknowledgement that you have received the Software Product License Key.

Can you please reply to the email that we have sent?

The email has the details of Product License Key.

McAfee Total Protection Software License key: H76GR-4RQUX-7VG53-XM2MF-A22PM

Regards,

Qikbay support team

1 (888) 745-2291

1 (888) 672-0468

How would you rate our customer service?

Good

Bad

---- on Tue, 23 Jan 2024 09:55:10 -0800 ***** * *****************************> wrote ----

Computer Optimization & Security Software Installation

5) [email protected]

This email was sent by the organization that owns the logo shown.

www.mcafee.com

From:

[email protected]

To:

[email protected]

Tue, Jan 23 at 1:04 PM

McAfee

Install your apps

Thanks for activating your subscription

Your code's been redeemed. We can't wait to start protecting you on all your devices.

Your subscription details

McAfee® Total Protection

Starts: Tuesday, January 23, 2024

Expires: Saturday, January 23, 2027

Install your apps

If you haven't already done so, download and install your new app. Want to protect a different device? Open this email on the device you want to protect and install the app available for that device.

McAfee® Total Protection

for Windows & Mac..

Install

McAfee® Total Protection

for Mobile..

Install

Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have any questions, contact us using the following link:

Contact Customer Support

CONTACT INFO AND HOURS OF OPERATION

Thanks,

The McAfee Team

This message is being sent from: McAfee, LLC (United States, Mexico, Central America, South America, and the Caribbean), McAfee Consumer Affairs North, LLC (Canada), McAfee Co., Ltd. (Japan), McAfee Ireland Limited (Europe, the Middle East, Africa, the Pacific Rim, and Australia).

5) Order #qfb-21-27855 confirmed! Download the Software from the link below!

******************** * Scammed

qikfox Online Store

From:

[email protected]

To:

******************** Tue, Jan 23 at 1:13 PM

qikfox Online Store ORDER #QFB-21-27855

Hi Terry, Thank you for purchasing qikfox Safe Browser. You can download the product from here.

View your order

or Visit our store

Order summary

qikfox Safe Browser for Windows - Premium 1-Year × 1

$180.00

Discount QIKBAY2023

-$180.00

Subtotal

$0.00

Shipping

$0.00

Taxes

$0.00

Total

$0.00 USD

You saved $180.00

Customer information

Billing address

Terry Brennan

611 M89

Plainwell MI 49080

United States

If you have any questions, reply to this email or contact us at [email protected]

6) Re:[## 45932 ##] Computer Optimization & Security Software Installation

[email protected]

/

Scammed

qikbay

From:

[email protected]

To:

[email protected]

Cc:

[email protected]

Tue, Jan 23 at 2:17 PM

Hi ****** Issue: Computer Optimization & Security Software Installation.

It was nice working with you. We have followed these steps on your computer in order to fix the issue:

Took the remote session on Windows computer.

Created a restore point.

Deleted temp files.

Did run disk utility successfully.

Installed the latest updates for all the browsers.

Optimized all the browsers.

Configured Start up Programs.

Did run sfc /scannow & repaired all the Windows files.

Installed the latest windows updates.

Restarted windows computer.

Logged in to the McAfee account.

Downloaded & installed McAfee Total Protection Software from McAfee Account.

Activated McAfee Total Protection Software: H76GR-4RQUX-7VG53-XM2MF-A22PM

Installed the latest updates for the McAfee Total Protection software.

Scanned the Windows computer with McAfee Total Protection software.

Guided to install Mcafee software on cell phone.

Installed & activated qikfox browser.

Able to login to email.

Issue resolved.

Your Computer is secure with McAfee Total Protection Software. In case of any further issue, you may call us at our toll-free number 1 (888) 745-2291 or write to us at our email address [email protected], we will be more than happy to assist you.

It was a pleasure assisting you. We would highly appreciate it if you could take a minute and provide us with feedback on our performance. We welcome your feedback. It inspires us to work for customer’s betterment.

Regards,

Qikbay support team

1 (888) 745-2291

1 (888) 672-0468

How would you rate our customer service?

Good

Bad

---- on Tue, 23 Jan 2024 10:53:34 -0800 "DPetre"<********************> wrote ----

All work has been done

Sent from Yahoo Mail on Android

On Tue, Jan 23, 2024 at 1:01 PM, DPetre

<********************* wrote:

Yes, I have received my License Key.

On Tuesday, January 23, 2024 at 01:01:03 PM EST, qikbay <[email protected]> wrote:

Dear ****a,

We require an acknowledgement that you have received the Software Product License Key.

Can you please reply to the email that we have sent?

The email has the details of Product License Key.

McAfee Total Protection Software License key: H76GR-4RQUX-7VG53-XM2MF-A22PM

Regards,

Qikbay support team

1 (888) 745-2291

1 (888) 672-0468

How would you rate our customer service?

Good

Bad

---- on Tue, 23 Jan 2024 09:55:10 -0800 Donna J Petrelli<[email protected]> wrote ----

Computer Optimization & Security Software Installation

7) You left items at checkout

******************** * Scammed

qikfox Online Store

From:

[email protected]

To:

Terry Brennan

Tue, Jan 23 at 11:31 PM

qikfox Online Store

Your cart is ready for checkout

Items left in shopping cart

qikfox Safe Browser for Windows - Premium 1-Year

qikfox Safe Browser for Windows - Premium 1-Year

Quantity: 1

Continue checkout

Visit our store

qikfox Online Store

55 East 3rd Avenue

San Mateo CA 94401

United States

Unsubscribe

© 2024 qikfox Online Store

WHILE ON THE PHONE, THE FIRST "HELPER" SAID HIS NAME WAS JOHN THORTON AT 1-833-357-0707 AND AT 1-888-672-0468. THE SECOND MAN SAID HIS NAME WAS JEREMY AT 888-672-0468, THAT THERE HAD BEEN A DATA BREECH AT MCAFFEE AND HE WOULD FIX MY COMPUTER AND INSTALL THE NEW SOFTWARE. HE GAVE ME A "MCAFEE DAFAULT PASSWORD" OF MCAFEE@123 AND GAVE ME ANOTHER NUMBER TO CALL...888-745-2291 AND A WEB SITE "[email protected]." AFTER I HUNG UP, THEY TRIED TO CONTACT ME TWICE FROM THE "0468" NUMBER TO "FINISH THE INSTALL." I DID NOT RESPOND OR GO TO THE SUPPOSED SUPPORT SITE. A GOOGLE SEARCH SHOWED A SCAM FOR QIKFOX AND MCAFEE AND MATCHED WHAT THEY HAD TOLD ME. THE CHARGE ON MY VISA WOULD BE FROM "QIKFOX" AND JINIGRAM, LLC.

I IMMEDIATELY UNPLUGGED MY DESKTOP, WENT TO THE BANK AND CHANGED MY ACCOUNT NUMBERS AND TOOK THE COMPUTER TO BEST BUY TO HAVE IT REPAIRED. I PAID CLOSE TO 200 DOLLARS TO HAVE A VIRUS REMOVED. WHEN I PLUGGED IT IN UPON COMPLETION OF THE REMOVAL, I SAW THAT QIKFOX HAD AN ICON ON MY START MENU AND SOFTWARE INSTALLED THAT I'VE BEEN UNABLE TO REMOVE. I WILL KEEP TRYING. THIS ALL OCCURRED ON JANUARY 23, 2024

+1
- Philadelphia, PA, USA • Feb 02, 2024

McAfee Antivirus Total protection 2 yrs. Using my ***** ***************** TO make purchases through a PayPal. Called the 1 815 957 4723 to cancel the subscription. Constantly hung UP on. They are FRAUDULENTLY using my Gmail account to order and purchase this Anitvirus software each and every month. On the 2nd of every month for the amount of $561.24. My identity was stolen through Meta Facebook and their using my identity and Gmail by bitcoin payments online. Or any other ONLINE currency. Very complex situation here. Thanks for your cooperation BBA. 2/2024

+1
- Warren, MI, USA • Jan 25, 2024

Got into my computer and tryed to get bank info. May have gotten my ss number and address.

+1
- Winona, MN, USA • Jan 12, 2024

The e-mail in question contains these rather suspicious claims:

*"We have received 48 complaints about your e-mail"

*"(5) suspicious viruses are detected"

*"ATTENTION: Your device may be at risk"

*"We have noticed multiple suspicious activities in the last 24 hours. Immediate action is required to avoid data leakage."

(McAfee anti-virus has identified the site in question as being "suspicious.")

+1
- Independence, OH, USA • Dec 13, 2023

I received an email about my McAfee membership which was due in December, which I paid. I received a notice from McAfee Security Alliance telling me my membership expires today 11/13 and will automatically renew for $403.44. I called the number they provided and told them I didn't sign up for anything and what information were they were going to use for automatic payment because I didn't have a debit card. I was told that it was going to come from my checking account and I told them I didn't authorize this. They asked if I wanted to cancel and when I said yes he asked if I was near my computer because he needed me to open up a browser. I told them I was not going to do that and I hung up.

+1
- Portland, OR, USA • Nov 27, 2023

I received an invoice for $599 for product renewal for Mcafee software. I have never purchased any of these products before. I called the customer support number provided on the invoice and the person on the other line asked me to download a zip file before they could process my cancelation of the purchase. This felt weird, so I hung up and did not download the file. I called the customer support number listed on Mcafee's website, the person I talked to here said that is not their normal process for refunding money. I then forwarded the email to their spam team and called my bank.

- Cleveland, OH, USA

Verine Chandler <[email protected]>

7:47?AM (3 hours ago)

to (BBB Staff Redacted Consumers Emails) Purchase Reciept No.-EJ46-STK4-NAPE.png PURCHASE RECEIPT DATE September 25, 2023 Purchase Receipt No. EJ46-STK4-NAPE Dear Customer Thank you for your business with us, this is a confirmation mail from our side. Your payment has been debited from your registered account with us. Auto Pay Macee Life Safe $502.00 12 month if the charges were not authorized call 1-866-463-0265 I called and the person was smart aleky. I told him I did not authorized this charge. I do not know how they got my email. As of yet I do not see charges on my credit card.</[email protected]></[email protected]>

Attempting to get me to renew McAfee subscription that I've never had before. 

I received an email saying an McAfee order was completed and I would see the invoice of $276.90 come out of my bank in 24-48 hours. Email was from Josef Ralph with a phone number at the bottom to call to cancel. I did not order anything from McAfee. The phone number was 816-297-0123 in Adrian, Mo. But to cancel I had to use a laptop or desktop. I did give my name and the invoice number. That is all but told him, I was not at either. He’s been calling from New York on another number that I also have blocked. I had two voicemails I tried to listen to but it was a direct call back to him. And after I hung up ready to call my bank he was still on the line. I hung up again then I alerted my bank, and the local police department. They all assured me it was a scam. And said I should contact you also. Thanks

Notified our account was charged for service then said charged was credited in the amount of $4,000 and we had to return entire $4,000 to clear up account. There is no way to contact the company by phone or email.

Your orderKPEKT28394385148of Plan

Inbox

Thank You#1981865777 <[email protected]>

Attachments

9:39?AM (50 minutes ago)

to me

Hey usedcoolie

We appreciate your interest in this product. Please review the details

and contact us if you have questions

One attachment

• Scanned by Gmail</[email protected]>

Garbage spam from bogus McAfee account. [email protected]

- Evington, VA, USA

Email said McAfee account has been reinstated and activated and 389 dollars debited from my bank account. No money had actually been debited. He wanted to put control software on my computer to fill out the refund paperwork - which I did not allow him to do. I have never used McAfee software so I knew that this was a scam.

- Tualatin, OR, USA

They sent this text, “Order Confirmed: (#'AZ'QB813781) has been shipped and your account has been charged 450.99 USD. Confirm with 'Y' or cancel by contacting us at '18045064027”

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