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Microsoft Impostor

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Microsoft Impostor Reports & Reviews (89)

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The call to my land line is showing up on our caller id as our name and number. As if they cloned our landline to call it. It is a recorded message from Microsoft. And recently called 7 times in one day

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- Erie, PA, USA
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I receive 6 calls a day telling me they want to give me back my money because they no longer have technical support. They want me to open my computer so they can get into it and fill out the return form. Claim they want to return my $499.99 that I sent them for Anti Virus Support. 

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- Georgetown, OH, USA
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I received a call on 8-2-19 in the afternoon from 808-353-8518 one of called the other one William, and I said I wanted to talk to boss, he put me on the phone with another guy and I said I wanted to talk to his boss and he said William and I are the only ones you can talk to. They said they were with subsidiary of Microsoft. They first called and left message on my voicemail indicated they would take $399.99 out of checking account, but I couldn't understand. When I called he said you don't owe us, he said we owe you and he wanted my contact information to send check. He wanted me to get on my computer to send him my contact information and other stuff, but I wouldn't do it. I told him don't call back and said I would call the Better Business Bureau, and that's when he hung up. They did not speak good English.

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- Cincinnati, OH, USA
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These people will continue to call you telling you they are going to charge you monthly 299.99 for services you signed up for to protect your computer. If you don’t get on your computer and do the things they want you to do, they will continue to charge you 299.99 a month. They will refer to Microsoft often, but not be real specific about anything. They can become very aggressive to the point of belligerent if you do not comply. They did offer a one time fee of 200.00 to cancel this subscription.

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- Melbourne, KY, USA
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Scammer left a phone message stating: "Your Microsoft computer expired today. All Windows services on your computer will stop working by end of the day. Contact Microsoft at (833)755-7865."

I did not return the call.

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- Cincinnati, OH, USA
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I have received several calls from the following numbers 206 331 4891, 817-402-0091 & 513-875-0987. They are claiming to be from Microsoft. They claim they are going out of business and would like to settle money. They request you return their call. I feel this is a scam and I will not return their calls. I would just like to warn others.

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- Beaver, OH, USA
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scammer called me on my house number using my phone number I thought it was my phone carrier said my computer was being hacked and they have sent me notices. let them in my computer they fixed the problem offered me a 3 year service contract gave them my check router number and account number said they would call Monday to see how I liked it. called sunday I changed my mind told they already took out wanted to put money back needed my account number to put back. I gave to him I know stupid. all he needed to do was put back 249.95 he told me all he could transfer was 2000 I said no put back what I was owed. he really pressed the 2000 I said I would need to see 2000 in my account he said it was there he wanted me to keep 500 and for me to get Walmart gift cards for 500 x3 and he wanted me to go that right now told him NO NOT TIL I SEE THE 2000 IN MT ACCOUNT. he did not get any money he did lock up computer said he would if I did not go told him go ahead don't have my life on computer, just use it for information, he did. but I have everything fixed now.

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- Wheeling, WV, USA
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A robo call came across with this phone number, stating my "invoice had been approved by Microsoft but there was an issue I needed to address and to call immediately". Knowing it was a scam, I called to see what they stated. The CSR, for lack of better terms, spoke with a heavy Indian accent and stated I needed to give them access to my computer via passwords because my computer "contacted them". Upon refusing, I was cursed at with colorful language and hung up on. I receive the robo calls frequently for this scam.

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Person called to inform us that they would debt account if 499.00 was not paid

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- Middle Island, NY, USA
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I was on my computer and clicked on a story about a little girl. As soon as I clicked on the story a red band came across my computer screen, with a voice telling me that it was urgent I call the number listed above. There was something wrong with my computer - it had been infected. If I didn't call back the number I would lose access to my Microsoft account and my IP address would be distributed across the web and they would release personal information about me. I called the number and spoke with (2) different people. it was very difficult to understand them as both of them had heavy accents. They claimed they were calling from Microsoft. I have tried to shut my computer down and am having difficulty shutting my laptop down.

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My mother was victim to the microsoft scam. The scammer called her and claimed to be microsoft and said she had an issue with her computer. Her computer had been acting up and the caller ID said Microsoft so she thought that it really was microsoft. They instructed her to go get itunes cards and read them the number for payment. She did. They then claimed that it would cost more and they got her banking information from her. By the time she called me and i realized what was going on they had cleaned out her checking account. All together she lost $2400

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- Cincinnati, OH, USA
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A pop up appeared on my computer. Told me to call Microsoft support. Called the number and they told me they needed to access my computer. Gave them remote access. They said it would cost $500 to correct the problem. Told me to go buy $500 in Google Play cards. Went to Krogers and bought 5 $100 cards. When they called me back, they said that wouldn't be enough to fix the problem. They would have to have $500 more. I went to a different store and bought a $500 Google Play card. I gave all the numbers on the back of the card to them. I spoke with 2 different people. One was a woman named Jessica. She claimed to be with Microsoft. Her phone # was 888-880-7280. The other was a man who claimed to be Jessica's manager. After I realized that this was a scam, I contact my bank, cancelled my credit cards, called the credit reporting agencies and contacted my internet provider. I also filed a police report.

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- Cincinnati, OH, USA
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I have received 2 calls from 2 different men claiming to be from Microsoft stating they owe us money for something we purchased. At first they said I would get $300, then $500 or $6000. One of the callers asked for my account number but I did not give it to him. They said, now when you get the check go to walmart and get $200 in giftcards and I can keep the balance of $300. They kept saying $300, $500 and even $6000. They called from 319-327-8833 & 844-822-0876 each time it was a different man with a different accent. I told them if they owe me money, then just mail it. I will not get a gift card. I believe this i scam and would like to work others.

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My computer froze up and I couldn't do anything. A message came across my computer that said that a virus has been detected and to call Microsoft at this number for a technician to repair your computer and to protect you from this virus. I called the number and the man identified himself as a Microsoft technician and he would need to take control of my computer to fix my problem and get rid of the virus. I was told to go to my browser and put in the Microsoft help website listed above, he then took control of my mouse, proceeded to show me the virus and problems with my computer. He then told me it would cost $149.99 to make these repairs. I provided him my debit card number and then he told me it would take about an hour and he would call me when the process was complete. He called back an hour later and said it was repaired. It appeared that it was fixed. I then realized this may of been a scam and took my computer to Best Buy for them to check it and I was informed that it was a scam and they cleaned my computer. I reported my debit card compromised to my bank and it was cancelled. $149.99 was taken from my account.

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That my microsoft software key had expired and that I would loose the ability to access any of my files.

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Fake Microsoft Virus Message. Our son called the scammer's phone and he was asked to provide his password to his computer.

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Consumer called:

Recording kept saying "if you leave this screen we will be forced to deactivate your computer", you couldn't click out of the screen so my husband called the number on the pop up. When he called the number the man had an accent and he wanted us to pay $200 and when my husband refused he hung up on us. My husband called a 2nd time and they said it would be $99. One guy was named James. He called a total of 4 times and they wouldn't take it off, they wouldn't transfer us to a supervisor. First he was told we were talking to Microsoft and the second time we weren't.

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Pop up window appeared and guy asked for access to my pc and told me I had viruses and he could get them off. It was urgent. Took me to website and had me put in a code and then he had full access to my pc. I could not do anything after that. I turned my computer off and changed all my passcodes.

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Caller ID indicated the call to my home phone was from my own home phone number! Caller's voice sounded like it was machine-generated. Caller said Microsoft had been trying to reach me and my Microsoft service was going to be cut off in 5 days. I hung up the phone before the caller finished.

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- Phoenix, AZ, USA
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He asked "Is this Mrs. Dykes?" I said "yes it is". He said he was from Microsoft Tech Support calling about a problem with my computer. He asked if I was the primary owner of a windows device and I said "yes I am". Then he started using swear words to me. After telling a few people, I was told about a scam wherein they need you to say "Yes" and this could be a new flavor of it. He did not ask if he could hear me, however, since he went into using bad language to me I think it's not the typical trying to gain access to my computer scam. He was from India.

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