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Microsoft Impostor

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Microsoft Impostor Reports & Reviews (89)

- Griffithsville, WV, USA
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I was on my computer this morning and received a notice from "Microsoft" that my computer was badly infected. There was a phone number, so I called it. I allowed this person access to my computer. After about 20 minutes of pretending to look for viruses, they wanted to charge me $649.99 for a life time virus/firewall protection on all my devices. Once I told them I did not have the money, they kept lowering the price for less years of service. I finally told them I would have to call them back later, as I did not have the money.

After closing my computer, I contacted *** (my internet security carrier) and was informed that this was a scam. *** then got on my computer and deleted the application they had attached to my computer. After everything was clear, I had a lot of trouble signing into my facebook account...it was wanting my driver's license and other personal information. PLEASE remind people of this scam. I am usually pretty careful, but this person talked so professional and knew so much about computers, I almost got SCAMMED. Thank you so much.

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- Charleston, WV, USA
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my home computer had a pop up with a voice alert that if I didn't call the phone number on the screen, Microsoft would shut down my computer. I called and Adam Wood claimed he would be able to help me. Said malware had infected my computer and he needed access to help me clear it out. After letting him on my computer, he looked at all the programs, etc that were on my computer, asked if I used it at public spots, what I used it for, etc. Said I had a virus that required me to obtain a firewall and he and Microsoft could help walk me thru it but he would use a 3rd party company for the software. Quoted prices for 1, 3 and 5 years - from $125 - $499...

I asked him to please get out of my computer and I would be checking local vendors for service. I did not give him my credit card or any passwords, but he has my IP address. All of which makes me feel vulnerable for identity theft.

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- Missouri City, TX, USA
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The caller left messages on my home phone about my Microsoft windows expiring and to contact them regarding my Microsoft certificate. I called a 800 number that then referred me to "tech support' @ 315-215-0971. They asked me to log-in and then took over the computer to show me parts of Microsoft windows that were expired. They sold me a 5 year plan for $300 and told me to pay with 3 $100 I-tune gift cards by providing the codes on the reverse of the cards. I was told that this was to protect me since my compute had been at risk . I did what I was told, thinking they were concerned about me as a customer, only to find out that this was a scam. My computer is now unable to start and provide service.

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- Green Bay, WI, USA
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Person said he was from Mirosoft, and told me his name was John Thompson, he had a foreign accent and told me he was from India. he wanted me to go to a site so he could take control of my pc he was told to call, but did not know my name or anything else. he gave me a return phone if i need to speak with him. I did not call it number was 1-844-820-3366

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- Scottsdale, AZ, USA
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This company used a fake identity to scam people for Microsoft Support. The address on site seems to be given by Domainbyproxy.com in Scotsland Arizona.

But this site shows that is Microsoft.

I spoke to Rose a chat agent tried to hack my computer.

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- Durbin, WV, USA
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Was going to protect me from being hacked. Wanted to gain access to my computer to protect my computer from being hacked.

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- Magnolia, TX, USA
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Had a close call last year with a man using the same tactic , wish I had kept the phone last year...I am always a skeptic, but I wanted to see what he had to say, I allowed him access again thinking he was Microsoft , but then he got to be sarcastic & that is what confirmed my thoughts & I just disconnected the DSL line without telling him and he couldn't finish what he was doing, I hung up on him, he called me back instantly, speaking very hatefully saying i wouldn't be able to access my computer &that they had control, but I new better & hung up on him again & grabbed my computer & went to best buy for them to look it over.... this time it was a lady describing the exact same words.."this is Microsoft & we have had alerts that someone is trying to hack into your computer.. I hung up on her this time & she keeps calling back

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- Manvel, TX, USA
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Caller claimed they were with Microsoft Support and and tried to get me to do some things on my computer. I pretended to be confused, they called me a profane name and hung up.

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- Spring, TX, USA
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While I was om the computer I tried to go onto Facebook and a PopUp came on and said my laptop was infected with viruses, malware, spyware and hackers. A recorded message ensued stating to call the number on the screen. So I called. Stupid, I know but the fella walked me through my system after giving him access, and showed me 500 or so different issues. After10 minutes or so he then went through some options for security on our computer. They all started in the $120 range. I told him I wasnt interested because it was my daughters computer she used for movies and school work. He then became abrasive. I kept telling him I wasnt interested and then my laptop froze up. I called the (844) number several times asking for help and they gave me the run around. Lastly he started to say he didnt like me but he had to bite his tongue for what I feel he really wanted to say.

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