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Microsoft Impostor

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Microsoft Impostor Reports & Reviews (89)

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Everyone beware. Something I think is fairly new and believable. When surfing the internet, "something" took over my computer with red flashing type and a recorded message something like "You have visited an infected website. DO NOT SHUT DOWN YOUR COMPUTER and immediately call ***". They represented themselves as Microsoft and when I called, they wanted me to download one of those programs where the tech support person can dial into your computer and perform services that you are not able or don't want to perform yourself. The website for downloading the app was: G2A-***. When I typed in the website, the next thing they wanted me to do was to type "launch.getgo.com".

I began to get suspicious especially when I called and someone answered on the first ring. That NEVER happens with Microsoft. The guy that answered the phone was an Indian from India (I know because I've talked to them A LOT). I began to question who they were but they assured me they were Microsoft and kept saying "You called us". I finally said that I didn't feel secure performing the tasks they had asked me to do. I think you shouldn't let anyone take control of your computer unless you called and asked them to (i.e. Norton, etc.).

The next day, I contacted Microsoft and as I suspected, it wasn't them. I was soooo glad that I stopped when my gut told me it wasn't the thing to do. I copied down their website address and here it is: Microsoft.helponclick.com/troubleshooter. So the lesson is this...just because they represent themselves as Microsoft, you can't automatically believe them. When in doubt...DON'T DO IT!!!

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Received a voice mail message made at 3:55 p.m. on 7-12-18. We need a Microsoft License Key. Windows license has expired. It sounded like a computer-generated phone call.

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Got a call from fake microsoft wanting $1800 to fix my computer. This is so fake. They are foreign and call me at all times of the day making threats if i do not pay.

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- Wichita Falls, TX, USA
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Message left on my phone said they represented Microscoft; that my warranty or registration had expired; and that my computer would no longer work unless I called them back immediately. I did not return the call, but assume they were going to ask for money to "extend my warranty." Today (June 18, 2018) is the third time I have received this call.

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- Memphis, TN, USA
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I keep getting calls from fake Microsoft telling me i have a virus and need to give them access remotely to my computer. They call me almost everyday from a different number

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Left voicemail from 845 area code but then it mysteriously changed to Vietnam area code- was about call By them back because Microsoft Windows has been compromised .

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- Covington, TN, USA
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Microsoft account

Verify Your account

We've have Detected something unusual about a recent sign-in for the microsoft account Helendaugherty1969@***.*** for example , you might be signing in from a new location, device or app.

To help You keep safe, we've blocked access to your inbox, contact list and calender for that sign-in. Please review your recent activity and we'll help you take corrective action. To regain you'll need to confirm that the recent activity was yours.

If it was you click here

Please reply us. click here to tell us what happened.

If You Receive This Message In Your Junk or Spam Its Due to Your Internet Provider

Thank You

Microsoft Office

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- Covington, TN, USA
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I got a phone call and email from someone claiming to be Microsoft saying i needed to pay or my computer would stop working. I called Microsoft and they said it was not them that called or emailed. The number they called from was not a Microsoft number but someones cell phone number

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I was called at 10:30pm last night from someone who said they worked for Microsoft and asking for my social security number and to by an extended warranty for my computer. I hung up the phone.

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Scammer stated Windows license key had expired.

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- Palm City, FL, USA
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Person calls to say they work for Microsoft and they need my credit card number to verify that my versions of Microsoft products are valid/legit. Sure..

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- Fort Lauderdale, FL, USA
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Pornographic images poped up on my desktop and then a pop up message that my computer has been infected and to call the number to advice on how to remove this pop up

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- La Crosse, WI, USA
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This is the 6th time this has occurred. This occurred with a friend as well and she almost fell for it and nearly lost money and her computer hacked into. It is this pop-up that reads:

***

RDN/YahLover.worm!055BCCAC9FEC Infection

***

** ZEUS VIRUS DETECTED - YOUR COMPUTER HAS BEEN BLOCKED **

Error: Virus - Trojan Backdoor Hijack #365838d7f8a4fa5

IP: 71.89.118.27 Browser:Firefox ISP: Charter Communications

Please call computer system technician immediately on: (877) 836-9722

Please do not ignore this safety alert. Your Microsoft System Has Been Compromised. If you close this page before calling us, your computer access will be disabled to prevent further damage and your data from being stolen.

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- Marietta, OH, USA
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When I open my homepage on computer a Microsoft add pops up warning of a virus and that my computer is infected. It is a voice message with the ad, and warns that my information is being taken as it speaks. Urges to call the 888 number to resolve or they will be forced to lock my computer.

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- Vero Beach, FL, USA
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The morning of 11/16/17 opened window that was emailed to me and computer froze and screen popped up instructing me to call Microsoft at 888-558-2612. The call was answered by Chandan Bhakti who informed me I had been hacked and my computer had been damaged and I needed to install a Apple firewall. I had tried to reboot the computer several times, but the same screen kept appearing. He instructed me to go to Walmart and purchase Apple ITunes cards specifically for use for applications. He told me I would be refunded 80% by Microsoft. I asked him for proof of who he said he was and he gave me his credentials. He had me to look him up on Google and it verified he was who he said he was. His Microsoft ID number was 1388. We could not complete the transaction yesterday, and when he called me today from his (different) number, 844-895-4222 he showed me screens that appeared to be from my computer that showed many files damaged. He said I needed to get activation key from Walmart that would cost over $1,000. When I attempted to pin him down on that, he showed me on the screen a very official US ID with a US government seal. His name was on it and ID number which was ag 54348, which he described as his agent number. This Microsoft department was in charge of protecting the internet from scammers and hackers, and was monitored by the BBB. I told him I wasn't making further decisions today, so he said he would call me tomorrow. So far, I am out $800 and realized too late that I have been scammed!

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My husband and myself having been receiving phone calls from a company claiming to be Microsoft. They got us one time because we use Microsoft. They say they see suspicious activity with your email address to get access to your computer. And that's when they do the damage.They said they were fixing it and instead made it worse, by infecting it with a virus. We had to take it to the shop to be fixed. Not able to give phone number because they call from either private or restricted numbers.

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- Punta Gorda, FL, USA
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I received a pop up saying my computer is infected and told me to call a tech support number. i called the number and she want me to give remote access. she told me she could fix my computer for a fee.

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got several calls from the number which listed Washington, DC under it, throughout the day. I answered the last call and it was a foreign man asking to speak to me ( using my maiden name) claiming he is calling in reference to computer alerts they're receiving from my home network and its critical. I immediately hung up the call and blocked the number because I remembered a few years back reading on scams as such.

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- Spencer, WV, USA
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I was online & troubleshooting my connection. Then I started receiving messages actions I knew I didn't do. The Microsoft Windows help bow came up & said they were aware of the dada loss from this location & was going to help me through this. I after getting it stopped. I received a txt.message from Google say they knew what I did. A short time later I received a call from a man claiming he was from Google asking me to turn in different settings like location etc. After he knew I wasn't going to he ask if I liked his new device he was trying out. His txts are gone & my pc is full of malware. 42 malicious items were found & my data is gone. I read it is a phishing scam or a tech scam. All of these items were over looked but my security apps.

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- Dania, FL, USA
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a pop up appears when I open Internet explorer stating

Windows Defender Alert: Zeus Virus Detected on your Computer!

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