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Online Purchase

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Online Purchase Reports & Reviews (2972)

- Biloxi, MS, USA
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The site makes it near impossible to see all the items in your order. I spend at least 4 hours and multiple days to try to return a few items. I had to contact customer service. Several times items were removed from my return list. I had to contact them again to find items in my order so I can select it to return it. Also some orders dont open up so i can find the item numbers. Sometimes items show in a list, sometimes you have to click around to open the order and see all the items. The site is absolutely terribly built and the app is also not at all helpful. Its even worse. The site is not consistent. One time I can find the items ordered easily, another time I am completely lost trying to locate all the items in one order. I added things to return and it wants to charge me because i returned other items, even though its from a completely different order made on a different date. I cancel the return to start all over and all of a sudden I can even return it because its too late. Its just a mess and for a site that is this widely used, its more of a fraud rather than a poorly built website. Its obvious this is what they do to make it nearly impossible to return items even though their biggest selling point is the "free and easy returns..."

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- Philadelphia, NY, USA
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Purchased this product under a different name (MIQIKO). The product I had purchased was marketed as made in the USA but was made an shipped from China. The current product being marketed is being labeled as made in Canada and shipped from Toronto. Both products have the exact same packa ging except for their names. The products being shipped do not function as claimed and are no more than a solar window toy at best. They require sunlight to activate but don't seen to work. One of the three I received would only even rotate if it was placed next to a bright light. I have yet to see it rotate with the sun. This same product is being marketed on the web under multiple names. Each has the exact same box labeling except for the name. The claims for the product functionality on the website provided are the same as they were when I purchase my product under the name MIQIKO. This product will disappear from this and other websites under the current name and then reappear under a different name. They will have the same box but the name will be different. I have seen at least four different names. They will only last about a month or so before website is pulled down on each one.

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- Iowa City, IA, USA
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RS Chrono sent me a website to go and get a free watch. But, when I clicked on said website; I needed to purchase goods or select a vendor. If I am to get a free watch, why am I required to select vendors or purchase goods to get the free item?

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- Oxnard, CA, USA
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I signed up for a service and they took my money but never followed through on the service. I tried calling them and couldn’t get through and texted them and couldn’t get through and tried the website and there were no options. This company is a scam!

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- Clearwater, FL, USA
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Ordered on 12/09/23. Paid extra for 4 to 7 day delivery. I ordered a walker that I desperately needed over holidays. Never received it.

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- Chapin, SC, USA
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I thought I was purchasing products from Bath and Body Works. When my account was debited it came

from Diem Roushi LLC. I have never received the products ordered on Dec, 2,2023. When researching, I found that the products were actually from ebay.

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- Delco, NC, USA
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Hoka clearance ad came up on Facebook for three pairs for 79.00. Once I clicked on the ad I was given choices of several shoes to choose from. Made my selections and placed my order. I received an email confirming my purchase with a tracking number. I clicked on the check my order box and put in the order number to check the status of my order and it kept saying not shipped. When I checked it on Christmas Day the link was no longer available and there was no way to contact them. I am currently disputing with my credit card company.

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- Quincy, IL, USA
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They advertised this ball and that orders would be fullfilled within 1-2 business days. I ordered the 18th and it’s still showing it is not fullfilled. The link no longer works. The phone number has been disconnected and the Facebook page is full of comments concerning thier orders and the company not responding to any of it.

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- Sun City, CA, USA
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I made the mistake of falling for a Bath and Body Works sale, I didn’t realize it is a scam. Thank goodness I only bought $18.87 worth, But never received the product. I have tried to email No response. I even said I was going to report them to BBB.

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- Kokomo, IN, USA
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Facebook advertisement page for Bath & Body Works candle sale

It looked totally legit, Ive purchased B&BW online before. Realized the scam when I saw the address & receipt/funds deduction from my bank

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- Beeville, TX, USA
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It appeared as a sale ad from bath and body works. They have been running sales so i went to look. It was a "clearance" sale of candles.

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- Edwardsville, IL, USA
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Received email saying it was shipped with tracking number and order number

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- Whittier, NC, USA
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I ordered candles and hand soap at a reduced rate. I never received anything.

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- Troy, OH, USA
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I ordered and paid for 2 pairs of Ugg boats from Pretty Little Things Boutique LLC and I never received my order and they have now shut down their website

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- Two Rivers, WI, USA
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Fake website pretending to be bath and body works, selling candles.

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- Woburn, MA, USA
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I placed an order on their website for a Quiet Basketball. The $ was taken out of my account, but I never recieved the basketball. I emailed and called, the phone # has been disconnected.

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- Crossville, TN, USA
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I saw on FACEBOOK and purchased there. The advertised looked at first glance legitimate so I ordered funko pops and paid via my debit card.

I emailed them every other day about my order because after the fact I’m reading it was indeed a scam.

I screenshot my receipt and sent them to unkindly remind them of my lost and untraceable account and order.

I corresponded with them for a month and the site has completely vanished and does not exist.

Ordering anything from FB I will always discourage now.

Facebook can’t be somewhat liable for the advertising they allow?

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- Dayton, OH, USA
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I fell for an ad on Facebook claiming that Hoka's were on clearance. Then received 2 emails saying payment was not received when it was on my credit card statement. I went back to the order confirmation email and the emails for questions were suspicious - [email protected]

I did not receive any emails saying my order was being processed. I disputed this charge with my credit card company.

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- Massena, NY, USA
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I ordered from a clothing ad on Facebook. I spent $70.00 on their website. After waiting almost two months for my package I received a fake ring in my mailbox addressed to me.

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- Binghamton, NY, USA
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I ORDERED A BUY ONE GET ONE XMAS TREE DIDNT RECIEVE PRODUCT OR REFUND

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