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Online Purchase Reports & Reviews (2619)

- Ukiah, CA, USA
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Back in March of this year I purchased two items for $13.91 each. After a while, one item had a ship date and the other one was marked as undeliverable. I didn't think that was a problem so I proceeded to reorder another item. The item is now more than double the price. I tried to contact customer support several times. One person at customer support suggested purchasing another set and they would refund the difference. So I did. When I then ask the person if I was getting refunded the two items at $13.01 each or the price of the items I just purchased, I was told that I would only be refunded the earlier price and not the doubled price. I immediately tried to cancel the items I had just purchased less than ten minutes prior. I received a message saying that they would attempt to cancel the items. For over a week straight (every day), I attempted to cancel the order. I made the duplicate order on April 28, 2023. It has still not been cancelled and now I am getting a notice saying it will be delivered this Saturday. However, the items I had ordered in March still have no information as to when I will be seeing them. I am pretty sure I am this company has committed fraud in that I have been denied my items at a listed price because they chose not to honor that price. And I am being made to pay more than double the price to get my items.

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- Los Angeles, CA, USA
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I contacted "Poodles for Rehoming" a Facebook Group that claims to rehome Poodles when current owners cannot take care of them. I asked for one that caught my attention - Bansky. a 17-week old dog. This person provided me with videos and pictures of the dog. The group is administered by "Jenny Wagner", and through Facebook messaging this person described the process :

1. Pay adoption fee ($350 for Gabriel Cay) - Zelle

2. Pay for Crate Rental for transportation ($500 for Caroline Richard) - Zelle

3. Pay for Insurance for Travel ($500 for Bo Zhang) - Zelle

4. Pay ($500 for Health and incremental insurance charges). Infinite Future Trading LLC - Zelle

5. Pay ($300 for final transportation arrangements - @Elsa-Johnny) Venmo.

Once I started requesting flight information, vet records, insurance records, " Jenny Wagner" marked herself as "unavailable" and the conversation finished abruptly. There was no dog, nothing.

Filed a complain to the FBI as well.

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Hello, I recently purchased a dress through the Eras Tours Outfits Facebook group from Danielle Singleton who has a business registered to Sisterhood of the Traveling Co. at 845 Houston Northcutt BLVD. #1051 Mount Pleasant, SC. 29454. I paid $51.50 for Danielle to send me a dress over Venmo on May 5,2023. As of this writing (May 28, 2023) I have not received the dress and the tracking number she provided has not been updated since she provided it. I filed a report with Venmo and they advised that I reach out to local law enforcement and they will help provide any information for the investigation. I am desperate for assistance. I have asked Danielle several times for a refund since the dress appears to be lost if never shipped. I filed a claim with USPS, but have not heard back from them either. I messaged the admins if the Facebook group and have not received a response either. I just recently sent Danielle a Venmo request to pay me the refund and she cancelled the transaction and blocked me on Venmo. The last 4 digits of her phone number are: 4932. I would so very much appreciate any help you can provide.

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- Joplin, MO, USA
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So I saw the ad on Facebook for the car and she posted it for her sister in law who is in the air force. She gave an email and I contacted her through the email address. So I contacted Ebay Motors and they sent me an email. I talked with Martha Steward and the car was in Erie, KS. They asked for us to pay for the vehicle and we would get it shipped to us in 3 days from Ebay and would have 5 days to decide if we wanted it or not. If we wanted it, we would continue with the payment and if not they would tell us what to do. We got the order ID number today and when I got the information they told us to go buy gift cards, load them up and scratch off the back of the cards and call them. I told her this makes me nervous and I'm confused, I have never done anything like this before. I contacted her saying that I was not interested. She emailed me back and said she had no time for this. I reached back out and everything was deleted.

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- Harrison, AR, USA
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I found out about the business through a friend. About 3 or 4 days ago I reached out through Facebook Messenger to someone named Maria Christina. She showed me pictures of the puppy, and of other people who purchased puppies from her. I was going to pay $200 for a Chihuahua puppy. So first she decided she was going to send it through Fed Ex ground, then she decided she was going to drive to me to deliver the puppy. She said she needed the money up front, to be paid in a gift card or CashApp. I told her I wouldn't be able to pay up front, but would pay when she arrived with the puppy. I also asked why cash wouldn't be ok, and she said she needed an electronic form of payment to process it. She got mad and no longer wanted to do business. I believe this was a scam. During this process I provided my email address, telephone number, and mailing address.

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Medical supply. Charged Medical insurance company.

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- Pittsburgh, PA, USA
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There was an ad for 2 pairs of sandals on Facebook. I liked them so I purchased them. The payment was made on PayPal. After not receiving them for several weeks, I contacted the seller and they told me the trucker lost the order, and they would replace the order. I has been over a month now so I emailed them again. They are now claiming they do not have materials to make the sandals, so they offered to return 10% of my purchase. I did not agree to that, so they still have my $68.60 and I have no sandals.

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- Waddell, AZ, USA
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Recieves weird package in the mail I did not order. Tiny package of gum. Nobody I know sent it.

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- Scottsdale, AZ, USA
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Rcd Moissante Ring via USPS tracking #9214 4902 8911 9094 8864 19 - didn't order.

Don't know if this has anything to do with it but on April 30, 2023

I did order some clothing from a website claiming to be kohls

email tracking from

LAIYINTRU [email protected] via shoplineemail.com

https://www.track718.eu/en/detail?nums=AQ119240155CN-

Tracking No: AQ119240155CN

Package Status: In Transit

EndVessel

Destination: United States

Origin: China

2023-05-23 09:18:19 On the way outUS, ?????????

2023-05-21 09:16:19 The item has been dispatched.US, ?????????

2023-05-19 09:09:19 Sorting complete.US, ?????????

2023-05-17 09:25:19 The goods have been sent to the warehouse for sortingUS, ?????????

2023-05-15 09:42:19 International shipment release-import.US, ?????????

2023-05-13 09:45:19 Port of destination-arrivalUS, ?????????

2023-05-11 09:47:19 Leave processing centerCHINA, ?????????

2023-05-09 09:31:19 Departure port-departureSHENZHEN, ?????????

2023-05-07 09:04:19 Shipping, items have been secured.SHENZHEN, ?????????

2023-05-04 09:43:19 The item has been dispatched.SHENZHEN, ?????????

2023-05-03 18:28:16 ???, ??????????????????,?????????

2023-05-03 10:33:32 ???, ???????????????????,???:???,??:13758468026

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- Magna, UT, USA
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I seen a ad for shoe Nike, air Jordans, ect. For $5.99 I thought it sounded to good to be true but they were so cute I ordered 9 pair waited heard nothing finally contacted them they said something about customs & it taking a little longer and it's been on excuse after another I made my order on March 2 of this year needless to say I'm still waiting asked time & time again for my $ back they said it was refunded but would again take a crap load of days but hear I sit still waiting

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- Cochrane, WI, USA
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I ordered a keto product. They were supposed to charge $39.76, but charged me $258.00 instead. I tried reaching someone but was unable. This company is very deceptive.

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My sister got a letter in the mail from The United States Investigative Unit, asking for donations to investigate President Biden. Being the good Republican she is, she sent them a check for $500.

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- Cartersville, GA, USA
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I ordered something through an add on Facebook. It never came, but I received an obviously fake Cartier Love ring. It came with a red Cartier box, a red velvet bag and gift bag. It was mailed from California but had an invoice asking for $15,200 Hong Kong dollars. The address on the invoice is

293 Kings Road Hong Kong

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- Tampa, FL, USA
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The scammer was on Facebook marketplace trying to sell cheap iPhones and iPads. And I still keep seeing the ads.

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- Cooperstown, PA, USA
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I ordered pool tablets and never recieved them. The tracking on the email takes you to a weird website that can't track a package.

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- Detroit, MI, USA
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I bought a jacket from said company, tried to get an exchange. No return contact. The company has my money and wont return my emails so I can exchange the jacket

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- Defiance, MO, USA
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I received this package in the mail, but I did not order anything.  The item in the package looks like a engagement ring that has a moissanite stone.  There is even something included that you can register the stone.  

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- Lorena, TX, USA
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“Ordered” from Facebook but company unwilling to send me an actually shipping confirmation unless I sign in to another website

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I created an account on stripe and accepted a payment from a customer. Stripe took $56 out of my account for the initial fee and $250 from my customers payment. When it was time for my payout to go to my bank Stripe delayed the payout and said they can no longer support my business and that I will not be getting my money back. This is definitely a scam.

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- Tempe, AZ, USA
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I purchased creatine gummies and they never came in and then a few weeks later I get a notification that the same businesses tried to charge me 40$ but since I didn’t have the money it didn’t go through and I don’t know how to stop them from charging me again!

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