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Online Purchase

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Online Purchase Reports & Reviews (2849)

- Highland, MI, USA

Placed an order for clothing/shoes in January and still have not received the shipment. Multiple emails sent with responses of how sorry they are, they'll take care of it.... after 1.5 months they said they'd send a 2nd shipment, also never received. Tracking shows "delivered to destination" but shows no destination address. Then they said they could refund me 60% but they've faced huge losses from this, that's all they can do....

- Connersville, IN, USA

I ordered product tht never arrived. Then they didnt want to refund my money or replace the order claiming their company was in financial distress.

- Oracle, AZ, USA

I received an unauthorized delivery thru USPS from Return Warehouse.

USPS Tracking #9274890135099315361706.

The item was useless three small spacers. Stock #STK0171042981

I believe this is called a brush scam so sellers can pad their delivery ratings on sites like Amazon. And use my name on false reviews.

Return Warehouse may be an innocent distributor, filling orders from the scammers.

- Lake Orion, MI, USA

It was sponsored through Facebook marketplace and seem to be legit and had reviews on their website

- Owens Cross Roads, AL, USA

Purchased furniture from seller, LoLado, via Amazon. The return/refund policy is to send items back within 30 days [delivered to my home on 4/7]. The furniture is cheaply made and requested to return.

Breakdown of what LoLado came back with: Hello,

We're writing to let you know we processed your refund of $48.60 for your Order 112-6964342-3961050 from LoLado.

This refund is for the following item(s):

Item: Homtique Sofa Set for Living Room 2 Piece, Modern Velvet Loveseat Sofa Set Upholstered Button Tufted Nailhead Trimming Rolled Arm and Metal Legs, Velv

Quantity: 1

ASIN: B0BJ7196ZY

Reason for refund: Customer return

Here's the breakdown of your refund for this item:

Item Refund: $899.99

Item Tax Refund: $72.00

Restocking Fee Refund Deduction: ($923.39)

We'll apply your refund to the following payment method(s):

Bank Account: $48.60

Amazon's return policy AFTER the 30 day return/refund expires:

Apr 9, 2023 9:06 PM

Policy re: furniture returned after the 30 day grace window: Partial Refunds or Restocking Fees

Item Refund

Items in original condition past the return

I also received a threatening letter from Amazon to discontinue our membership: Hello,

We are writing to inform you that we reviewed your account for order activity details and we found that you have claimed refunds because you reported to have experienced issues with your orders. We know that occasional problems with orders are expected in the normal course of business. However, the number of refunds in your account exceed the expectation.

Under the Amazon Conditions of Use, we reserve the right to refuse service, terminate accounts and terminate your rights to use Amazon Services. To review our policies, go to Conditions of Use:

www.amazon.com/conditionsofuse

- Grove City, OH, USA

I thought this was a website to order women’s clothing. So I ordered $90 worth, and have never seen the clothes. There is no contact information to call and inquire about the order, and what happened .

- Berlin, MD, USA

ANM Wildflowers group on Facebook. Kayla Callahan is the owner. I paid for multiple items totaling over $500 and she took payment through square up and never sent products purchased. Blocked me on Facebook so I could not message and removed from group after questioning update on products.

- Gaithersburg, MD, USA

Ordered CBD Gummies product made by Vitality Labs. I checked the box to buy 1 get 1 free for $63.49. The next page offered an additional product, no amount provided, no box to check yes or no, but thought the next page would address that. It did not. That next page was already the final charge to my credit card for $185.16 [$119.88 for the 2 bottles; $49.99 for the additional product w/o ability to decline; $15.29 tax]. Only on this page do you see a customer service number (000) 000-0000 and that the charge will be shown as Vanguard Keto on my credit card statement. I doubt this product will arrive, but if so, it appears I've been egregiously overcharged. The charges were seen by my credit card customer service rep the next morning. A dispute will be filed, which will take 60 - 90 days. Also, the ScamPulse.com website does not recognize Vitality Labs website address and phone number, nor Vanguard Keto as a business.

- Corona, CA, USA

Advertised a Macy’s 20 pc cast iron cookware for 28.00 I ordered it March 3, 2023 the contact info for company doesnt exist everytime I log in to check status a different company comes up “shebuybikee” “shebikee”.. tracking says my orders been delivered I never got it and there’s no one to contact all email inquiries are returned undeliverable because they don’t exist

- Austin, TX, USA

i attemped to purchase a bmx bike from a bmx bike vendor through instagram. vendor had me send $200 for shipping to [email protected] (maria gil) and a second payment of $1100 to [email protected] (erik harris) for the purchase price of the bike. vendor no longer responds. i did take multiple screenshots

- New Hope, AL, USA

I needed my computer laptop driver fixed for business use. I paid the online company through PayPal using my attached credit card from Capital

One for the amount of $21.55. No service was provided.

There is no way to contact the service provider about the issue.

- Silver Springs, FL, USA

They claim they are a pup rehome site, they do not sell but help to rehome dogs of various breeds. We asked about a yorkshire puppy, they found us one. all conversations looked real, the facebook page looks real, even the testimonials look real. Contacted some of the testimonials and they confirmened it was ligit.

Sent a down payment and expected the pay the balance when it was delivered per agreement. Then the delivery driver's mom had a heart attack and could not deliver. Therefore they were shipping it via air.

Then got a notification from "Ship Alliance, ltd" to let us know they had the puppy. It was in Kansas city. It would cost us almost double what we originally agreed upon for the price. It supposedly a new charge for insurance purposes.

Having shipped a dog before, we then realized that this was utter RIP OFF. We did not have to pay the amount that was asked when we shipped our previous dog.

Be aware that these two companies are SCAMMING people.

Someone sent a text message to an employee impersonating their employer. The message asked them to purchase Apple gift cards and take a photo of the cards back codes. The person complied thinking it was their employer and purchased $45 worth of gift cards at Target and sent the back code photos.

- Moscow Mills, MO, USA

I was trying to buy a ferret and it was 150.00 and they requested an additional $50.00.  I picked the ferret out, They requested additional money for the electronic carrier and that would cost either $200, $400 or $700.  I tried sending money through cash app but cash app sent the money back and informed me that it was a scam.  The person name was ***** *****.  Also, I was given a website at https://thepawstrailexpress.com/ and this website stated that the ferret was on hold for payment for shipment electronic cage.  

- Coatesville, IN, USA

I've reached out to their contact info listed, and it comes back as an inexistent email. No phone number to call.

- Greenwood, SC, USA

Saw an online ad advertisement for wreaths and furniture for cheap price. I ordered several things but never received anything. Took $65 out of a Netspend account. Then I received an email saying it all was out of stock and would give me a refund. Never got anything back from this scam.

- Portsmouth, VA, USA

Company from Hong Kong listed under Home Depot heading. They were selling 5 pieces out door setting which included four chairs and one fire pit

- Benton, LA, USA

company called Tech mate sent me message thru text message. I ordered watch for $39.95. Got confirmation from company and funds were taken. Did this in Jan. and still have not received watch. Sent company several emails and no response.

- Shreveport, LA, USA

I found a Yorkie puppy that i wanted to inquire about on Facebook. All I could get out of her is that she is located in Homer, La. Her name is Tembreshia supposedly. No legitimate business name and no company telephone. she has been dealing with me a couple of days this week about a puppy through Messenger. She had me Venmo $100 to Joe Aguero jr. the next day she wants me to purchase a cash card at Walmart and send her a couple of hundred more so she can process the paperwork. wanted me to take a photo shot of the card as well as the information on the back of the card and mail it back to her by way of messenger. She mentioned Pilnar Kennels. I found such place listed. called her hand about it, and then she said it was Dark Timbers kennels. They are located out of state and raise only Golden Retrievers. I finally realized that once she gets the money in advance . She dissapears and you cannot find her. She is still running the ad about Teacup Yorkies on Facebook. I learned an expensive lesson. She duped me for $100. Could you look into this somehow and let me know what your findings are. It is not fair that she continues to do this to how many more besides me. Thank you for your help and attention to this matter.

- Waterloo, IA, USA

I saw Paulad on facebook it had cute clothes so I ordered 2 things on March 4,2023 and to date have never received them!

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