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Online Purchase Reports & Reviews (2972)

- Fort Worth, TX, USA
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I placed an order in August 2022 and reached out to them in November and again March 2023 and nothing

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- Summerville, SC, USA
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I ordered guitars from a "clearance" sale on Facebook marketplace claiming their business was closing down. I received an email the next day claiming the product was shipped. Four days later I got an email from the seller...not the carrier, saying the packages were delivered. But no packages ever arrived at my address. No shipping company recognizes the tracking number. I tried emailing the seller using the address that initially emailed ME, and got an automated message stating that the email address was invalid. Three weeks later I got sunglasses in the mail with a u.s. address that belong to an actual seller who says he doesn't sell sunglasses and is well aware that someone is using his name to ship unwanted products to people. Either way I'm out 149 dollars, my credit card info is now at risk, and I am unable to reach "musician artists" in any way to try and resolve this issue.

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My husband purchased a new TV at Costco, and was trying to put Amazon Prime Video on it. He scanned a code from the TV screen with his ipad, and it didn't work. He then did a Google search, and a website came up with a link that gave him an "Amazon" phone number to call. They said that his account was locked. They said in order to reactivate it, he had to go to a site to buy a gift card for $500,00 and it would reactivate the account. My husband asked if then that charge would be returned to him and the man, Frank Scott, said yes it would.

After that, there was a whole series of things that went on for hours trying to get our money refunded.

At some point, my husband needed me to try to help with something. I had not been involved at all, and didn't know how all of this had unfolded. I was told that the man from Amazon was trying to refund our money. He said he was unable to put it back on the original card that was used because of security measures. He asked if we had given our password to someone in Ohio, because it appeared that someone there had used our information on Amazon. We said no. He then told us to put the 'Any Desk' app on our phone so that he could help us process this refund. We did.

I have used remote access help before, but not through an app. My husband just wanted to get the charge refunded, so he urged me to do this.

We then tried several different methods to try to get this money back, including Cash app, Zelle, and Venmo. He would have us enter names and amounts, and then decline them. He said this was a way to get through security measures for the refund. He did this repeatedly. Since none of this worked he said we had to try another way. He had us use LibertyX to find a bit coin machine close to us, and it would be refunded that way.

The amounts were: $998.00, $400.00, $499.00 totaling $1897.00

By this time, over 3 hours had passed. We were panicked, exhausted, scared, couldn't think straight, and hadn't eaten all day.

We thought we had no choice but to try this to get our money back. We went to the machine, and were told a series of numbers to put in to get refunded. I did this and put in my PIN. I don't know what bit coin is, so I thought this was how it worked. When I return things at stores, sometimes I have to enter my PIN for the refund. Anyway, we did this a few times, not understanding what was happening. Then after about the 3rd time, the machine said declined. He then told us to go buy a Sephora gift card at a store for $500.00. That is when we realized something was very, very wrong.

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She was contacted via her computer saying someone had hacked her computer and bought $6000 worth of Target gift cards. She was then connected to another man that would walk her thru the process to get her money back. Man who says his name is Shawn Brown and works for PNC bank. She was instructed to keep him on the phone and go to her bank, withdraw $6000 from her bank and go to Target. Luckily the people at the bank were suspicious and told her she was being scammed and told the man to not call back.

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I have had MULTIPLE friends order jewelry from the designer Kelci Potter located in CA. Her rings cost anywhere from $1500–$4000 and my friends either *never* received their purchases, or they did and they were the wrong size… and she wouldn’t offer returns, and the professional jeweler the ring was taken to refused to resize it because it was such poor quality it would have broken- not what you want to hear when you thought you were buying a solid gold heirloom ring. Worst of all, Kelci intentionally deletes comments on her social media whenever anyone dares to ask where their orders are (some people have waited for two years with no reply from her). Kelci Potter gaslights her customers who call her out, saying they’re abusing her and denying any accountability, saying she’s a single mother and it’s a one-woman show. If this is the case, she should stop offering sales when she’s two years behind on outstanding orders. My guess is she has spent the money with her lavish lifestyle and thinks she can get away with it. Buyer beware.

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Paid for a service they sent a package, They sent another package she never asked for and impossible to sent back to return.

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Homebase advertised a free trial which would roll into the Basic plan at a recurring cost of $0 a month. Within 24 hours of setting up the trial to test functionality Homebase called indicating that another plan with cost would have to be selected. When it was pointed out to the caller that they advertised a 14-day free trial and that there would never be a cost for the Basic plan, the caller responded that there had been updates and that the basic features listed would require a charge.

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- Sayville, NY, USA
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I ordered cheap clothing from Facebook website that said they were affiliated with Macys and I never received the clothing but got a ring in the mail from Tevin James GRA Moussanite from Global Gemological Research Academy

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- Burlington, NC, USA
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Order security cameras. March 1st.. said take few weeks. It was coming out of Switzerland and took some time to get here. Finally came on march 25th and I set the camera up but said my iPhone would not accept the application.

I contacted them through email..they said they would try and help. Went back today and all their email responses were erased and mine are still there. Nothing I had saved is there either… scam is all I can say

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Received an email this evening from: Better Business Bureau <[email protected]>, posing as the Better Business Bureau saying that a complaint was filed against our company, instructing us to review the complaint and sign the document - before realizing this was a scam, we were not able to open document (thankfully) and signed nothing.</[email protected]>

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- Clermont, FL, USA
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A ring in a box with papers from gemological acadamy. There was another label under mine to another person.

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- Blue Bell, PA, USA
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Son ordered shoes in January. Shoes were never received, emails unanswered, social media page gone.

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- Pensacola, FL, USA
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Clothes that was never delivered

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- Kendall, WI, USA
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I located an item of Facebook Marketplace I was interested in purchasing. I looked her up on Facebook and saw that she claimed she was also a notary public of Texas and had fav reviews so I paid her via her instructions at cash app. her cash app payment account was $ALLThingsLegal. and her notary business was listed on Thumbtack as All Things Legal in Irving, Texas, which is where she said she was from. It says to gmail her via All Things Legal Things I now notice. Her Facebook says her name was Iman. I have her photo but her business isn't listed in Texas and I can't find that she is indeed a notary- she sure covered up stuff great. Cash App won't give me her contact info and won't help me get my funds back and Facebook won't help since I paid via cash app. I am disabled and that $215.00 I sent her to her ATL cash app address under the name Hunny Bee was all I had and I have never received the item ordered. I reported the fraud immediately after placing the order to Cash App but they waited two weeks to move on it and by then said they wouldn't refund me because the payment had cleared. I asked why they didn't do something immediately and I got no response. She erased her Facebook account and her listing on Thumbtack disappeared almost hours after placing the order with her for the Cricut Maker 3 I ordered from her. I have the messages from her and her picture if you want it. Please help. I am so upset over this whole thing. Thanks, Heather Fritz

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I ordered a product from one website and was automatically entered into a 2 different monthly fee services for 8.99 each. I did not sign up for these services / subscriptions. I just ordered 1 product and was automatically signed up for a recurring monthly subscription. This is wrong. I was not clearly informed of anything but a single product purchase.

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Her name is cj lee

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- Azusa, CA, USA
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I attempted to purchase scotch whisky and paid the scammer through Venmo. I never received any product, and never received any e-mail confirmations about my purchase. There was no phone number to call, and I tried their email address, I never got a reply. I checked Venmo and my purchase record said I had paid an individual (not a business name), and when I searched the person’s name online I got some info about some woman from Illinois “Desiree Palaez.” Ultimately I filed a complaint with Venmo and my money was refunded.

Beware and collectible whisky at a price too good to be true.

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- Brooklyn, NY, USA
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In 5/22 used my cc to purchase a twin foldup bed for my 3 cats. As of 3/23 still nvr recvd my refund requested or bed. Company acknowledged error & I have their email to me as proof.

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- Pittsburg, CA, USA
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OK my scam sounds the same as the lady I'm answering I ordered the nails gel that came in a tube like toothpaste and you squeeze it out and on put the tip. Wait until it dries you take it off.

Then I thought I'll just buy 1. To make sure I liked it because they had a really good deal for the more you buy. I only received the first email with what I had paid and how. I never got a tracking number and no one one will email me back. I have email this place 6 times.

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- Syracuse, UT, USA
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I watched a Tik Tok influencer try and give away a “great deal”discount code for Sevatti Jewelry. When I went to the website, the items were marketed as being gold and silver, many items over $100. My cart totaled to $600 but with the code, ended up being $55 which is why it was so appealing. There were many people saying it was real and it worked (they were also scammers). I did receive jewelry but it was all plastic probably worth $5. In conclusion, I lost $50 and was lied to about item material quality

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