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Online Purchase Reports & Reviews (2972)

- Salina, OK, USA
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Orderd an item but never received it. Have had multiple emails exchanged with no refund as promised.

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- Angie, LA, USA
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Made purchase online and never received items

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- Memphis, TN, USA
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On Feb 2, 2023 I stumbled upon a website with all kinds of things for sale (twitideal.com).  I placed an order and immediately had an uneasy feeling that it was a scam.  A week later I had not received the order or any communication indicating the order was being processed.  Just a receipt from paypal.  But that receipt contained an email address, so I sent the seller an email and the next day received another paypal email indicating that the order had been shipped with a UPS tracking number.  I thought it odd that UPS had the package weight listed at 22 lbs.  My order should have been more like 5 lbs.  The order never arrived, even though the tracking number eventually indicated that it had been delivered, so I emailed the seller again letting them know that I didn't get it.  No response.  I reported the missing package to UPS.  In response to that, UPS sent an email indicating they had received my report, and also provided some additional information.  UPS indicated that the package was shipped from AMAZON to someone else in Collierville, TN, but not to me.  I emailed the seller requesting that they please ship out MY package.  No response.  I found the email, [email protected], on the website and wrote to that for help on 2/27.  No response.  Then I noticed that the address given on the website and the phone number both appeared to be fake.  The address says it is: 67449 Ethan Mills, MN 34438.  It is unclear if the Street Name or City is supposed to be Ethan Mills.  This doesn't even appear to be a real place, the postal code is somewhere in France.  The phone number, 855-581-7214,  is "can't be completed as dialed".  I can't imagine where they obtained a working UPS tracking number for another package delivered to Collierville, TN, but that was an obvious attempt to convince me the package had been mailed.  In short, it appears this whole website is a scam and it should be stopped.  I only lost $36.81, but I'm sure others will lose a lot more.  Please investigate twitideal.com.  

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- Memphis, TN, USA
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Feb 2, 2023 I stumbled upon a website with all kinds of things for sale (twitideal.com).  I placed an order and immediately had an uneasy feeling that it was a scam.  A week later I had not received the order or any communication indicating the order was being processed.  Just a receipt from paypal.  But that receipt contained an email address, so I sent the seller an email and the next day received another paypal email indicating that the order had been shipped with a UPS tracking number.  I thought it odd that UPS had the package weight listed at 22 lbs.  My order should have been more like 5 lbs.  The order never arrived, even though the tracking number eventually indicated that it had been delivered, so I emailed the seller again letting them know that I didn't get it.  No response.  I reported the missing package to UPS.  In response to that, UPS sent an email indicating they had received my report, and also provided some additional information.  UPS indicated that the package was shipped from AMAZON to someone else in Collierville, TN, but not to me.  I emailed the seller requesting that they please ship out MY package.  No response.  I found the email, [email protected], on the website and wrote to that for help on 2/27.  No response.  Then I noticed that the address given on the website and the phone number both appeared to be fake.  The address says it is: 67449 Ethan Mills, MN 34438.  It is unclear if the Street Name or City is supposed to be Ethan Mills.  This doesn't even appear to be a real place, the postal code is somewhere in France.  The phone number, 855-581-7214,  is "can't be completed as dialed".  I can't imagine where they obtained a working UPS tracking number for another package delivered to Collierville, TN, but that was an obvious attempt to convince me the package had been mailed.  In short, it appears this whole website is a scam and it should be stopped.  I only lost $36.81, but I'm sure others will lose a lot more.  Please investigate twitideal.com.

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- Monterey, CA, USA
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Acouple of pieces of vintage costume jewelry (Schreiner).were listed on Etsy supposedly from France. I purchased a piece and a couple of days later bought another. The next day, the site was filled with listings for normally expensive pieces and they stole their pictures from other listings on other sites. I immediately contacted Etsy and they were absolutely no help. I explained that the listings were defitely fake but the person on the phone said I still had to go through their channels and it would take months for anything to happen. Meanwhile, my money would be held hostage by them. I had to go to my payment source who contated Etsy. Etsy responded by claiming since it had a tracking number, the purchase was legit. I checked with the shipper and the tracking number was a fake. I got a notice from Etsy that the “package” had been delivered, but nothing was delivered because the item doesn’t exist! Etsy is dragging their feet at every step, and if I hadn’t paid for it with a well known payment method, I have no idea when and if I would get my money back!

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- Lathrop, MO, USA
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Saw an ad on Facebook in December for dog piggy banks. Looked up the website to verify that it actually existed. Ordered 6 banks on the wesite. Offered payments through Klarna, so opted for this option after verifying that it was a legitimate company. . Entered my name, address, phone and email on both the order site, and on Klarna. Gave Klarna my debit card number for payments. They took out payments of $40.48 on December 11, 2022, December 25, 2022, January 22, 2023, and $40.49 on January 8, 2023. I did not receive the banks in December , and assumed that they would ship after all payments were made. February was busy for me, and I forgot all about it. March is my grandson's birthday, and I thought I might get them in time to give him one. I tried to contact the company online, and the email was returned as undeliverable. I tried the phone number, and it did not work. I looked up the payments on my bank account, and they went to "JBthaGreat", not to Kidspiggybank.com. I have contacted my bank, who is investigating, and Klarna, who says I have to wait 21 days until they will open an investigation and told me I need to contact the store. I repeatedly told Klarna that the store does not exist. I tried to contact JBthaGreat, and he has MANY businesses and online sites, but is unreachable. I attempted a chat on one, and got nothing. He has my money, and I want it back.

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I PURCHASED A MINI CHAINSAW FROM A AD ON FACE BOOK. I NEVER RECIEVED MY ORDER TO THIS DAY. FROM CHINA IT SAYS.cARRIER FOR DELIVERY WAS WANGTON FROM CHINA. WHEN I TRACKED IT SAID IT WAS DELIVERED BUT IT WASNT.SCAMMED SCAMMED. NEVER OFDER ONLINT UNLESS TIIT IS A TRUCTED SITE.

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- Smiths Creek, MI, USA
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ADD ON FACEBOOK; IMPRECARI, ENCLOSED GARDEN CENTERS, WHITE 144IN L X97 IN X 22 IN H-WARRENTY-10 YEARS FLASH SALE, BOUGHT TWO UNITS FOR $49.98 INCLUDED FREE SHIPPING, SAID MADE IN AMERICA, COMING FROM CALIFORNIA, WOULD SHIP IN ABOUT A WEEK. ORDER NUMBER 230218045944239. TRACKING NUMBER AG278647186CN, COURIER: WANTONG, IMPRECARI<[email protected]> REPLY TO: [email protected] I HAVE ALL MY EMAILS, WITH THE CONFIRMATIONS, TRACKING NUMBER, AND SUCH THIS IS WHEN AND WHERE I DISCOVERED IT WAS COMING FROM CHINA. YESTERDAY I RECEIVED A SCARF WITH HORSES ON IT, UNDER THE UNITED STATES LABEL I COULD SEE THE CHINA LABEL WITH THE SAME TRACKING NUMBER THAT WAS ASSIGNED TO THE GARDEN CENTERS I ORDERED. NOW I KNOW I HAVE BEEN SCAMMED. IF I STILL CLICK ON THE TRACKING NUMBER IT SAYS IT IS STILL IN TRANSIT. I GUESS I HAVE LEARNED MY LESSON, AND I WILL BE TAKING ALL THE DOCUMENTS TO MY BANK TO NOTIFY THEM. I WILL BE PUTTING INFORMATION ABOUT THIS SCAM ON FACEBOOK ALSO.</[email protected]>

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- District Heights, MD, USA
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I ordered a bean bag chair and never received my item they won’t answer my emails

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- Sacramento, CA, USA
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Never delivered..same automated email... busy signal on phone

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- Grand Marsh, WI, USA
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I was scammed out of a $450.00 gift card with someone posing as someone else. Now I'm out of the gift card and the product

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- Bryant, AL, USA
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This site was advertised as cute toddler and baby shoes. I ordered multiple pairs and the information stated that I would receive them by Dec 2022. No products were ever received and no emails or correspondence was ever sent to my email. My money was deducted from my Credit card on 09/06/22 and I have not heard a word since. I have tried to email the company but no valid email exists.

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- Orinda, CA, USA
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exactly as other person described - they charged me $1 for a VIN report (as advertised), then another $1, then $29.95, then $4.95. I only authorized the original $1.

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- Ballwin, MO, USA
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Easy Form Filler charged me 131.95 for a DS-82 form that is free from the U.S. Department of State at https://eforms.state.gov/Forms/ds82.pdf.

I was misled to think that the 131.95 payment was to pay the passport renewal fee of $130.

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- Fort Lawn, SC, USA
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This company is advertising items they know they don’t have. They will show beautiful items they can’t produce and make a terrible duplicate. They willingly took my money and made sure I wasn’t able to send the item back or receive a refund.

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- Black Mountain, NC, USA
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Fit Sports are out of Australia and are marketing fitness, fitness injury products. They have no phone number to call. Only a customer service email. I ordered a decompression back brace and never received it. I’ve tried contacting this business at least 5 times about not receiving my order. They claim it is in transit but it is not. It was lost somewhere in Georgia USA. They will not give me a refund

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- Catonsville, MD, USA
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On Jan. 31, 2023, I placed a single order for "keto gummy" vitamins. The site placed a second order immediately while confirming the first, AFTER the credit card information had been entered. I recently received a third order and it turns out it's a subscription. I reported it to my credit card company immediately and they said they couldn't do anything because the charge was "pending" and that once it went through they would decline the second order. They did not and then I received a third order on 3/2/23. They marked it as fraudulent but they had to cancel the card and re-issue a new one, which means any recurring charges tied to that card must be notified.

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- Palm Bay, FL, USA
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It's a game I play that has ads. I have gotten things before, but this time they took my money but no goods. They used the name Macys

(no apostrophe). The name of the game is Crossword Jam)

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- Boynton Beach, FL, USA
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I got a ring in the mail unordered. Sent from GRA at a shipping address of 226 Nolan road Broussard LA 70518. I rarely order anything online, but I did order some clothes near the time this ring arrived-just like the other complainer.

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- Pilot Mountain, NC, USA
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Place an order for a fuel pump for my car from a company called E trader Corp. Purchase this through Amazon's website. After some investigation I cannot find a record of this company anywhere on the internet at all or any reviews or any company called said corporation. Amazon refuses to admit that they have a scam artist taking people's money and won't stand behind it

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