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Online Purchase

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Online Purchase Reports & Reviews (2619)

I ordered a bracelet for my mom on December 11th for Christmas Day. It was a personalized bracelet with a picture of our dog who recently passed away as well as another bracelet. They said 25 business days. Well, it has been well over 25 days and have not received any notifications.

Product was offered online at a good price….. placed the order and paid the money with my credit card and have not received the order several weeks later…. After some research found the site/company to be fraudulent.

ordered a mattress off of amazon, received a box with some giftcard from "sumbuy". contacted amazon and they ordered a replacement and i had the same issue again. just finalized my refund from amazon. 3-5 days to get my 255$ back

I have messaged the seller multiple times on email as well as on their messaging service on their website. Every time I ask for an update or a refund on my order, they either ignore or tell me some excuse. I have been trying to work with them since December and have still not remedied a solution. Now when I get straight to the point and ask them for a refund no one answers me at all.

bought clothes through their site my adress shows as correct when they ship show different address attenpt to contact them to make sure they have correct shipping address. then they said i received the merchandise. I tell them I did not they give me different names of people who signed for clothes and tell me those people live in m house signed for clothes. I never heard of these people. I ask them to confirm address where clothing was delivered and they will not confirm that. I ask for manager or money back or credit and I get nothing no email or credit or clothes just run around. I do google search of company and everyone else says same thing about this company too. they should not be alout to do business in usa

This is a shell company that authorizes a hold on credit cards to ensure they are working before scammers use your info to make unauthorized purchases

The merchandise will show that the merchandise is shipped and it's not. They will email you to prolong the processing time. Refusing to refund the merchandise and send a gift card for your next purchase. This company is a scam and should not be allowed to do business online. It need to be investigate. Please do not shop on this site.

I ordered one pair of shoes from the company, then received a second email confirming an order for a second pair that I did not order. I responded immediately and asked them to correct their mistake. They replied that they could not stop the order. When I persisted, they informed me that I could return the unwanted shoes for a refund. After receiving the shoes I got back in touch for a return address and was told that I would have to pay to have them shipped to China if I wanted a refund. Additionally, the pair I did order are sized smaller than listed and need to be returned.

Offered a product which I ordered then added one I did not. Refunded the second one. The said I agreed to the additional charges. I did not. Guess subscription service of some kind. I called and cancelled it. Only wanted to Refund half my money. This is a scam.

I was finding a website for the phone service cuz my son is in jail this website pops up so you can use it with the other website and you had to put in a different number besides your number in order for the money to work on his account on top of it it wouldn't let me use credit card I had to use my bank account and then they only refunded me $14.99 when they actually charge me 45.99 the service does not work I tried it it is a scam

A purchase for shoes was made on their website. A confirmation for the order came to my email under an odd email address that did not associate with a business. Another email was sent from a different email with the goldly address saying that the order has shipped. It pulled 95 out of my account from Hong Kong but the address on their website is a US address. I requested a refund because the shipment would take much longer than it was expected. I have also reached out to them multiple times and have still not received a refund. Nothing about this site seems legit and nothing about their email correspondence seems legit. They only have my debit card info and basic name/mailing address. We will purse also through our bank for a refund.

I ordered a bike light on line. After entering credit card and shipping address, and pressing Purchase, the screen went to an error screen. I did not receive a confirmation email, did not receive the light, and my card was charged $95 though the light was 93.99. No tax was charged on the final payment page. My credit card was charged $95 plus a $7.50 processing fee because the charging company was listed in Hong Kong, not in North Carolina as the website stated.

Bought some items from Facebook. Used messenger to communicate for the items I was buying. We messaged each other several times. Received text from bank.

4 hours later 2 attempts were declined from my account, $100, $250.

Spoke with bank and my account was protected

Order placed for 2 small vaults. Items were paid for with a pre-paid credit card. Never received the items ordered or tracking number. Contacted customer service by email, [email protected] & [email protected], was told that the order shipped but did not provide tracking number. They have since stopped responding to any emails sent and the phone number listed is a Google account that goes unanswered

Purchased from the website back in November. Items never shipped. Emailed them and received the attached message. I also requested a refund on 12/20/22 and they never responded. There are several reviews on google with the same issue about being scammed.

POP up ad on facebook promised gummies for weight loss. They used references for Oprah Winfrey and Weight Watchers. My initial order was for $198 with free shipping via US Mail, but my credit card shows a charge for $198 and then another charge for $48.

They went so far as to give me a "valid tracking number" for the mail, but the shipment was never sent. The website has no address or contact number.

They are running a website selling goods such as brand name purses and boots at discounted prices but their address is a Ross Dress for less out of Houston Texas and their Facebook is out of Bangladesh.

I paid for a service for .95. Less than an hour later after I attempted to close the account they tried charging me 29.99. It’s supposed to be .95 for seven days. If I didn’t close the account before seven days then they could steal 29.95 from me.

Website offered a Teflar purse for 79.99 and after paying for product a tracking number was given. When item was tracked it continued to app that the item was shipping but when I inquired I was told that it was returned to sender due to incorrect address. I verified that the address given was correct and requested a refund and was to told to wait “ some time “ and have not been updated or refunded within 2 months.

Placed order on 11/22, didn't receive, contacted company, got a bogus tracking number verified bogus by USPS, been back and forth with company via email trying to obtain a refund, have all documentation since the start.

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