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Online retail Reports & Reviews (149)

- Naperville, IL, USA

Ordered a product that had a very deep discount to other retailers. That product was never delivered, but the tracking said that it was. Upon telling their third party customer service, as soon as I stated that I disputed it with my credit card company, they refunded my money (supposedly.) I presume my order was used to move something else though customs.

- Warrenville, IL, USA

Thunder Wing (HK) Technology Co. Limited

Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hongkong

Offers seafood at very good prices on an ad on Microsoft news. Offers free shipping. After ordering uoy receive an email with your order. This is followed by another email indicating the following:

Your payment of USD 39.99 has been approved and the transaction will appear as coresharer.com on your bank statement.

To view your order details, track your package, or contact the merchant, please visit https://xps.customercare-vip.com/index/index/service/token/00a0cf4408c14a71b5865... />
To ensure your excellent shopping experience , the merchant requested customer care service at CustomerCare-VIP.com.

At CustomerCare-VIP.com, we provide a real-time customer service platform for both customer and merchant.

Sincerely,

CustomerCare-VIP Team

- Chicago, IL, USA

i order 3 pairs of crocs and made my payment and asked for a tracking number. which was sent 2 days later and I'm following the tracker and it said delivered. I emailed [email protected] and Racheal said it was delivered and I reply it was false i have a camera and nothing was delivered. i emailed back and said i want my money back and I still haven't heard nothing back.

- Little Rock, AR, USA

Ordered a 5-tier rotating storage rack. Received a lightweight bubble mailer with a card inside that said:

Warning

Don’t soak for cleaning

Keep dry after washing

- Fort Lauderdale, FL, USA

How interesting that there are many complaints regarding a scam which claims to charge only a shipping fee but removes an unauthorized larger amount without informing the purchaser. All of the complaints I see are around the same time as mine. There is no info to contact the company and I am left with the fear that they will continue to continue to make unauthorized charges. My only info is the charge came from a company designated as megaexception 8552156086, aka consumer direct savings. Buyers beware.

- Villa Park, IL, USA

Ordered a set of dumbells from them, they charged me $44, and the tracker said it was received and i never received it, and they wont answer their emails in customer service

- Naperville, IL, USA

This "company" was handling the Bed Bath & Beyond liquidation sale. I purchased several items ($43.05 total) and never received any of them. I've been emailing with them and they claim the stuff arrive 8/13//2023 and that I was to check with the post office in Naperville, IL. I did. They never had it and the post office said the reference number [email protected] gave me was not one the post office ever uses. I keep emailing back to [email protected] and they said I was to check with the "logistics company" involved, but they won't tell me who that is. I no longer want this stuff and want a refund!

- Summit Argo, IL, USA

This was a Facebook advertisement for bed bath and beyond clearance going out of business sale.

- Palos Heights, IL, USA

They had a direct market ad to click on offering 5 dollar t shirts. Shirts were ordered and they provided a tracking number throufh 818.com. they then claimed shirts were delivered and they never were. Then they resent package after contact claiming signature required. The deliverer they used claimed someone signed for a package which is impossoble because no one eas home. They have offered 90% refund

- Aurora, IL, USA

I placed a order for 5 items July 3rd 2023 a payment was made via Afterpay.. I contacted the seller via email to see when my order would be sent they sent a reply back saying it will be shipped on July 11th 2023. I tried to track my order all it says is that a label was created July 3rd at the Post Office.. I tried numerous times to contact them to refund my money via email with no, success .. I haven't got my order or my money it has been 3 months

- Kirkland, IL, USA

Ordered Brooks shoes from brooksshoesoutletstore.com which were to be shipped in 5-7 business days. Using their "tracking" link i saw that they did not "ship" for 30 days, and it said my order was "on the high seas" and i would be notified when it reached the next port destination, with the package arriving in another 25-35 days after shipping. Coincidentally shortly after I made this purchase someone in another state tried to authorize $100 for a landscaping project, I believe it was directly related to this purchase and my information was used fraudulently. Another indicator should have been the punctuation mistakes in the "about us" and "shipping info" categories ?????

- Mchenry, IL, USA

the company has not responded to any emails and the phone number on their web page is disconnected. here is the phone number 438-809-1019

here is the web address @njord-gear.com. the watch is smart watch meant for work in the construction field, I thought i was buying a good product.

- Hampshire, IL, USA

Ordered a sweatshirt. It came and is missing half the design on it and is a cheap fabric. They told me I had to pay for return shipping but there is no guarantee they would file it when they got it so I wouldnt get my money back. Instead offered me a coupon to purchase more things. Wont refund me and stopped responding.

- Westerly, RI, USA

Showed a game system that was nothing even close to what I received.

Advertisement for golf balls So stupid to buy online!

I placed an order for some swim pants at Bikini Store Online. After doing so, I noticed that the payment was sent to someone named Michelle OBrien. Shortly after that, I began getting numerous fraudulent charges on my credit card. I was able to stop any additional charges through my credit card (Venture Capital) and canceled the card. However, I have not been able to stop the charge to Michelle O'Brien.

This is a bogus website and I want to warn others.

Instagram ad for pants with lots of fantastic reviews. "Flash" sale offering significant discount. Pants arrived unwearable. Customer service was contacted to start a return and refund and the company refused to refund. Instead offered 40% off on a future order. I do not wish to purchase again. I included pictures of the issues with the clothing items. Company still refuses refund and return saying it does not fit their criteria for return.

Scammer posted on social media that it was a going-out-of-business sale for Bed, Bath and Beyond, but it never existed.

- Cohutta, GA, USA

I contacted them describing the product as being completely false as to what was advertised on the website and they are only response was telling me my complaint is about sizing when I’ve made it clear several times it’s not about the sizing it’s about the fact that the swimsuit is completely see through.. 1000% SHEER

- Dekalb, IL, USA

I was purchasing a pool vacuum gave card info and received a confirmation number and a tracking number but did not receive a pool vacuum what I received was a small phone charger

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