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Online retail Reports & Reviews (147)

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This has been a terrible experience. I ordered a gift for Christmas on 12/8/22. I hadn’t received any correspondence from the company and on 1/123 emailed the company asking for an update. They responded 8 days later saying they were backlogged and it could take up to 25 business days to be made. Fast forward to 1/17/23 I emailed again asking for correspondence and have yet to receive any information about the product I have already paid for.

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I ordered leggings and they arrived with a manufacturing defect. This was the response I received from their customer service team:

Thanks for your reply.

As our warehouse checked, the product we sent to you is correct indeed.

If you would like to return, the shipping fee may be very expensive to you.

So how about we refund you 4USD as compensation and you keep the products?

Sincerely,

Customer Service Team

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I had order a plastic shed and the confirmation email seem weird to me it was :[email protected]. I had order the shed for dad but no wonder it seem kind of weird to me that a dress site sold the shed. After the order was place weeks later I got an email saying my shipment was back up but never arrive. I tried tracking it with the site and tracking number they gave me but it never gave me good update. One more thing it shows that they are located in Illinois but if you call the number it show that you are calling Longview,Tx and if you track the shipment it shows is coming from china which it makes it even more strange.

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Hello,

Thank you for all the work you do to keep integrity in the marketplace!

The only information I have on this scammer is the website. I helped my son order a Nintendo game system he'd saved for ($** is a lot for a 10yo!). After we made the purchase on Paypal (which went through to someone named "Walter Wenzel") -- also note, paypal was the only checkout option -- we received no confirmation of purchase. We tried to contact the seller but all the contact information was bogus (for example, the links to facebook, twitter & instagram go to "page not found" if you click them. When you click the "email me" link the address listed is "your@email").

After I was unsuccessful at reaching the seller we googled the company and learned that TONS of people have fallen for the same scam!!! And Paypal won't return the funds. Please shut this guy down!

Once again, thank you for all the work you do to keep integrity in the marketplace, it is important work!

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*** Nigerian type scam *** Website sells ammo.They want payment though PayPal, Zelle or Cashap as "friends and family" (a payment type that you cannot get a refund when you don't get anything delivered).

After you submit your order they contact you by text msg for [this payment by non-refundable type ] because "our credit card system is malfunctioning" (there was nothing on their website even for entering credit cards).

Yeah, not so much.

Details

Text from 708-584-3647 claimed to be Timothy Nzioka

Wanted payment to [email protected]

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This is my receipt and I’ve blocked out my address and mothers address and names. I ordered this and it has yet to be shipped. I have requested a refund as this was a Christmas gift and it did not arrive by Christmas. The customer service doesn’t exist and they just take money then refuse to refund when they haven’t made the order or shipped or shipped it. The scammer uses American addresses and email but no phone number and they auto reply that they will get back to

You but never do. Their Facebook profile wear felicity has bad reviews there but I didn’t see it because their website has amazing, only good reviews on it so they trick people into spending their money then don’t send them anything or send them horrible quality jewelry and photos.

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- Lake Forest, IL, USA
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I believe this company is a scam. This product was purchased and paid in full on October 28, 2022. I have followed via email up on 11/23/2022, 12/6/2022, 12/10/2022 and 1/8/2023. Vague automated (?) responses from the company about shipping delay however Multiple people had the some issue - no product.

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- Houston, TX, USA
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Ordered a motor for my car on December 9th was suppose to be delivered on December 28th. Never received a tracking number as promised 5 times. I've been getting the run around everyday. They promised that it was being sent now by a private driver but have never given me any company name or phone number. Spoke with who was suppose to be a manager by the name of Anthony that initially told me if they refund me I would have to pay a 30% restocking fee! Then after much arguing he promised Id have it yesterday or I could get a full refund. I spoke to Melissa the other character that has lied to me daily today to get my refund because of course it didn't come and she claimed it would take 2 hours for her to cancel the order to issue a refund and said call back. Now they are not answering the phone. $****.00 is what they stole from me. The 2 phone numbers I had are 3123804841 and 8887480882 they stopped answering both.

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- Hilliard, OH, USA
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Normest is all over Instagram, Fb and other social media advertising wallets

We ordered one and when it arrived it was not like the photos portrayed so we attempted to return the unopened wallet

Their website says you have 45 days from when it was delivered. They provide no way to contact them, no number, no nothing.

Their website says customer service is available from 9PM to 5PM CST - it makes no sense - likely a foreign company but facebook says Los Angeles CA

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- Shorewood, IL, USA
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Ordered a buy one get one free table game product on December 17th 2022 and January 11th it arrived however the package says toothbrush and inside was a hat.

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- Scranton, IA, USA
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Item was mis represented online very poor quality

Sizing was way off

Attempted to return but wanted between 50-80 dollars shipping fee…

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- Monroe, GA, USA
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I ordered 3 wigs for Christmas that were on sale for 3 for $67. I have yet to receive the wigs my items were purchased on the 2nd and the tracking still states it is in Illinois. If the package is in the US it usually doesn’t take this long to ship I also paid for insurance on the package to get here. I have pictures of my order from start to finish of the confirmation and several emails after.

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- Evansville, IN, USA
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Ordered a t shirt from the company Dec 17 2022 it made its way to be accepted at usps but that’s it. It’s not Jan 7 2023 and no word from them or the shirt. Also on social media many other people have commented saying the same thing. They take your money and never send your order.

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- Clive, IA, USA
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I ordered 3 tops. Company said they were USA made in South Carolina. Tops are not as shown. I asked for return label and they said they would pay me $14 and I could keep tops. I said no. Tops were 39.99 each. Next day they offered me $28. I said no again & said I would report them. They then offered me $40 and to return tops to Dubai,.

If not, you can return them at your cost. Here is the return address: No 47, 107 Sheikh Zayed Rd - Dubai - UAE +852 81990571.

Reading now on line I heard it’s a motel room.

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- Nashville, TN, USA
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I ordered a baby clothing item. I was sent a confirmation that the item was shipped but after tracking I realized the package had not even arrived at the USPS. I emailed the company asking for an update on when USPS would receive my package and did not receive a response after 8 days. After going to their social media page, I noticed all comments have been disabled which is typical of scammers as they do not want their dissatisfied customers alerting potential customers/victims. Supposedly my package was shipped on 12/16 but still has yet to be received at the post office.

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- Medford, NJ, USA
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Who: Evolved Chargers claims to sell phone and other technology accessories.

Canceling orders: Evolved Chargers is unaccessible by phone and will not respond to emails or chat by asking for orders to be canceled. This is illegal according to the FTC. Evolved Chargers neglected to cancel my order after 5 tried attempts within less than 12 hours of the original order date.

Refusal to accept returns: Evolved Chargers claims that they will accept returns up to 30 days but do not provide a return address nor a process for doing so. Likewise, none of their products are ever returnable under their policy because all items are always 'on sale' and their policy states "Unfortunately, we cannot accept returns on sale items or gift cards." This policy is hidden and is not clearly shared at check out.

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- Redwood City, CA, USA
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Wear Felicity posts constant ads on Instagram, I clicked on the link and ordered a bracelet. I was sent an email thanking me for my order and given a time frame of when item would be delivered. I still have not received my order. I am attaching copies of the emails.

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- Elgin, IL, USA
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Product was advertised as stackable shoe box storage. I received a plastic brown bag.

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- Naperville, IL, USA
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Ordered one bottle at $43 and second one was to be free. Charged $199.88. Then charged another $59.00. Calls when to answering machines.

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- West Des Moines, IA, USA
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After submitting an online order via wavao.com - and "CASH APP" transaction in the amount of $111 was performed on my debit card.

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