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Online retail Reports & Reviews (149)

- Naperville, IL, USA
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Ordered one bottle at $43 and second one was to be free. Charged $199.88. Then charged another $59.00. Calls when to answering machines.

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- West Des Moines, IA, USA
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After submitting an online order via wavao.com - and "CASH APP" transaction in the amount of $111 was performed on my debit card.

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- Saddle Brook, NJ, USA
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I placed a order for my son for a sweatshirt. Didn't receive anything after 2 weeks sent an email, I heard back and said it would be shipped soon. Few days later said item was delivered, sent an email and heard nothing back.

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- Murrieta, CA, USA
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Paid for 3 Personalized necklace photos

They haven’t sent me a tracking number as they promised and won’t give me a date. They said my order is not refundable or am I able to cancel

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- Carlisle, IA, USA
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This website is a complete scam. I purchased an item from the website and thought I could use it for console. I requested a refund and was told I would be able to get one since the code had not been used. I contacted them again and asked for a refund and they said they don’t do refunds. I contacted them again and they said I have to wait for someone higher up in discord to issue a refund. I went to check the website and I was banned from viewing anything.

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- Moline, IL, USA
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The email, coming from "Team Nift"/ "ScentBird", are supposed to be a new fragrance company offering deals. I complied with the email instructions and found out that they are phony.

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- Round Lake, IL, USA
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I purchased a men's shirt from the scammer's website. I was charged right away, but have waited 6 weeks without a shipping notification or product in hand. I tried reaching out to the company 3-4 times via email but have not received a response, even after giving them a final 3 days to respond or I would report them.

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- Milford, IL, USA
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I ordered Hoodies through these people for Christmas for my grandchildren. I got an email that said the order had been sent, I tracked the order and it said that it was outbound mail in the United States, I emailed them last night and they gave me a 17track.net website to track the information on, when I went on that website to track it, it said that it was delivered by USPS yesterday. I called the post office in my town and they said that they have not had any foreign packages come through them. I gave them the tracking number and they couldn't find it in their system, they told me to call UPS, FedEx, and DHL. When I called them and tried to track the package each and everyone of them said that they do not have that tracking number. I have since tried to get back a hold of someone from the company, but I am getting ignored now.

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- Le Mars, IA, USA
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They advised on Facebook, company name d-iwa email address salegiftcats.com they sold neon wall light for bedrooms and xmas gift ideas

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- Grayslake, IL, USA
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Ordered this in June. Have gone back and forth with them 29 emails. Finally canceled the charge with my credit card. Always an excuse even said they would send it for free! ??

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- Cedar Rapids, IA, USA
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I ordered two shirts from aircasual on October 25. On November 10 I sent an email inquiring about my order. On November 11 they responded saying it will take 15-30 days. On 12/2 I sent an email again because I had no shipping confirmation or tracking number still. On 12/5 I received this response “ We were informed that your order is on its way to you

Because of the update of the query system is slow, we will inform you of the newest status for the first time. please wait for a few days”. I sent an email today, 12/14 because I still haven’t received tracking information on my order and it hasn’t arrived.

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- Mount Pleasant, IA, USA
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I ordered Christmas decorations in October 2023. The order was to ship in 1-3 weeks. I emailed the company stating I had not received my merchandise and they immediately said it will be shipped. According to the tracking number my order was delivered. I never received such order. I emailed the company, they suggested to check at my local post office. They were not able to locate the package either. They company offered yet again to ship my order, I would like a refund. They are only willing to give me a 70% refund since the packaged said it was delivered. I did receive an unknown package with toothbrushes and sunglasses. Perhaps this is what they sent, not sure. I ordered 2 6' gold Christmas lamp posts, garland and a Grinch in a sleigh. I reported to Waricy I was going to turn them in to the BBB. No reply. I want to spare other customers the headache of dealing with the company. This company is a fraud!

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- Hamilton, OH, USA
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I was on Facebook and ad was made to look like a legit QVC site. I ordered a "Dooney and Bourke" crossbody bag and got something that I could have paid $10 for at Walmart. Name on return label was Joe Doe.

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My granddaughter ordered a vanity for her sister for Christmas They took the *** out of my bank never delivered product Cant contact them false email [email protected]

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My online order never arrived. I received an order confirmation and tracking info. UPS tracking showed that the product shipped, but was promptly returned to sender. I tried contacting ShopWright several times, but there was never an answer at the phone (voicemail always full), and no one responded to my emails. It's possible the customer service is just awful, but there appears to be a legitimate business operating under the same name (The Frank Lloyd Wright Trust), so I'm skeptical.

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- Marion, IA, USA
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Was told I would be getting a super big box with 2 additional products worth more then box intended was sent a small bag with fake airpods and a charger plater that sayes its fast charging and its not both fake

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- Erie, PA, USA
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When placing an online order, site was set up such that it did not have a check point prior to placing the order to review your order, then once I placed the order and received a receipt I notice that I orderd two of the same products when I only wanted one. I immediatley attempted to contact them and saw they had not phone number to call, their only means of contact was an Email address. When I contacted them they didnt immediately respond. Then hours later sent and email indicating that they could not reverse my order and took my money for two products when I only wnted one. The scam here is that they intentionally failed to have a customer service contact phone number to be able to call to address this immediately and consequently used the excuse that their "process" doesn not allow for transaction to be reversed because the orders are processed automatically. See their response and contact timing in the attached copy of the email exchange.

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- Shorewood, IL, USA
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Paid for a pillow.

Never received it!

Christmas gift ??

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If you go to the website I listed, it looks very valid and even has the lock symbol in the bar at the top. I ordered a Teak Isle Outdoor Nativity for $72.95. I used my bank debit card and the money was taken out of my account but I never did receive this item. I am very disappointed that someone can be so dishonest and have such a nice-looking website that is not valid.

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I have been getting ads on social media and the internet for this company. They make custom steel signs with your name and different images. I wanted to purchase one so I started looking for reviews and people were commenting that they never received their product and that those that did received a very bad product. I used the Google Lens search function and found that this company has multiple webpages with similar names selling the same items.

It is all very sketchy. Why are more than one website domains needed for a company selling the same products? It feels like they are just taking money and at times sending product but sometimes they are not. I do not plan on buying anything because it seems like a scam to get your money. They do not even have a phone number listed on their webpage.

I found multiple sites with the same product, all similar web domains but all with different contact information and it never includes a telephone.

Here are the sites I found

MTOSteelstore.com

msteelshop.com

supermetalart.com

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