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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1860)

- Upper Marlboro, MD, USA
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Purchased an item from this website, once I received it.. it looked nothing like what was described or pictured. Completely fraudulent. Also took over two months to receive due to an “issue” with their vendor. The item was poorly made, looked cheap and nothing like the description. It was clear that the company tried to pass off a cheaper version of what was advertised on the website.

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- Patterson, NY, USA
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No just a receipt

*******,

Just to let you know — we've received your order #****, and it is now being processed:

[Order #****] (February 16, 2024)

Product Quantity Price

Window Tint Exemption Consultation 1 $150.00

Subtotal: $150.00

Payment method: Credit Card

Total: $150.00

Billing address

******* ******* ** ****** *** ********** ** ********** ********** ****************** Thanks for using ezlegaltint.com If you haven’t already, please fill out the patient intake form, linked below.

************************************

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- Fort Montgomery, NY, USA
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I ordered a perfume, that turned out to be fake and the seller won't refund me my money back. A few days later they removed the specific listing from their website.

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- Coplay, PA, USA
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Ordered from their site and was charged on feb 18 for the product. On 2/23, they emailed me saying there have been unforeseen circumstances and the shipping has been delayed. On 3/3, i emailed them for a tracking # and told them if the product hasn't been shipped yet, then i want my money back. They replied on 3/3 saying the product would definitely be shipped in the next 3 to 5 working days, which would have been by 3/8. I reached out again to see where the products is and no response.

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- Dallas, GA, USA
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I ordered two "Detroit Lions Limited Edition High Slit Shirts and Leggings" outfits from ShopFanz, total amount of $79.98, on January 24, 2024. Prior to placing my order, I did check to verify that the items could be "Returned for Refunds or Exchanged" with the customer paying for the Return Shipping & Handling Fees. Unfortunately, the Return Address was not listed on the Web Page.

I received my order on February 13, 2024. However, the Quality of the Fabric and the Look of the Merchandise did not look like the photos that were pictured on their website. The Fabric was more like light pajamas material; the Slit Shirt was made like a Baby Onesie, but made for Adults; the Leggings were made like Jogging Pants. Since I was not happy with these outfits, I decided to "Return for a Refund."

This is were the "Scam" comes into play. There is no Customer Service Telephone Number or Return Mailing Address on their Website, shopfanz.com; you can only contact them via Email at [email protected] for information regarding Refunds or Exchanges.

The items were originally shipped to me via USPS Priority Mail, Online Seller, 1655 Richmond Ave, Staten Island, NY 10314. I contacted ShopFanz via Email, explaining that I was unhappy with their products and would like the "Return Mailing Address" to "Return the Items for a Refund". ShopFanz sent approximately three Emails, after I contacted them several times, without their "Return Address" for my "Refund". Once I informed ShopFanz that I will be contacting the Better Business Bureau, if I did not receive a "Return Address" to return their merchandise for a "Refund", they finally decided to send an email with a "Return Address" of Room A6010, 6/F, Building A, No.85, Liguang Road, Zhoucun Community, Lishui Town, Nanhai, Guangdong, China, 528244. This is unbelievable and unacceptable!!

I could not believe that I ordered the merchandise from China. If I had known, that I was ordering and had to Return or Exchange Items directly to China, I would have never ordered these items. It will cost me $65.00 via the USPS to Return these items for a "Refund" of $79.98. This is definitely a "Scam", since the "Seller" does not indicate on their website that you are "Ordering" directly from "China" and that all "Returns/Exchanges"are to be "Mailed" back to "China". I would like ShopFanz to "Pay"for the "Return Shipping & Handling" charge and to "Issue" me a "Full Refund" for their "Deceptive Advertising."

Thanks in advance for all you can do!

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- Pottstown, PA, USA
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The site was an add for Resort to Style that popped up on my Facebook page that led me to a website. After I purchased several jeans totaling $64.44, I received a confirmation email from foveth.com which wasn't the name of the business. I then googled it and several reviews stated it was a scam. I sent them an email asking them to cancel my order. I received an email back from "customer service team" stating that they couldn't cancel the order but their return policy was very easy. The next day I received an email stating that my package shipped, but it was with an unknown courier called "Track718". I googled that name and it also came up as a scam/fraudulent company. I replied to the email that they sent me saying they couldn't cancel my order--I told them that I wanted a full refund based on the fact that their courier service is fraudulent and so are they. I advised them I was reporting them to the BBB.

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- Alexandria, VA, USA
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My company hired Zuri Cudjoe, owner of Beautiful Monday Bespoke, LLC., after he approached us about designing fitness apparel for retail use for our business. He stated he had access to manufacturers that could produce fitness clothing apparel specifically, with our branding. We ordered 20 t-shirts on December 26, 2023, and paid $550 via Zelle. It is now March 11, 2024, and we have received no product. Cudjoe claims this is due to manufacturer delays. However, we have proof that there are no pending orders from the manufacturers he claimed to have contact with. He now refuses to refund our money in total and states he is losing money from the project but will place another order with a manufacturer despite our explicit instruction not to refund our money. He still refuses to refund our money. He is highly unprofessional and deceitful, and we are taking him to civil court to recuperate the financial losses of this business transaction that has gone wrong.

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- Riverdale, GA, USA
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The offer of buy one laptop and get the other one free

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- Bowie, MD, USA
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I placed an order on 3/6/2024 around 4 p.m. for two “Bob Cut Wigs”, one in “Black” and the other “Red/Purple”. It is now 3/9/2024 and I still have yet to receive a confirmation email. I’ve attempted to contact the company via email using “[email protected]”. I’ve called the number listed on their social media platforms (407-479-8039) no one answers it goes to a voice mail. I’ve even researched and looked through comments on FaceBook and Instagram. I screenshot a comment from a lady who received the wrong product and she states that she’s been trying g to get ahold of customer service multiple ways and no one responds. They then took down the conversation of me asking her about her experience- I screenshot that as well. I have an order number but nothing else. They immediately withdrew the funds. I also found a lengthy review on Youtube from a lady who states she never received her order but then one wig magically appeared with no tracking number etc the wig was shedding amd cheap.

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- Rock Hill, SC, USA
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I ordered a short set and when received the quality was poor and the size didn’t fit. When I requested an authorization form to return the item, which was their so-called procedure, I was first offered $8, then $15. and I could keep the garment. I can’t and wouldn’t wear the garment, and was willing to return it for a refund of $54.98, the original purchase price. Upon making this request, I haven’t heard from them since. Potential customers need to be warned about this company- this is a scam!

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- Brooklyn, NY, USA
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I received an Instagram add showing a sale of products I buy so I went to the website and purchased from them. I gave them

My credit card and mailing address information.

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- Bellevue, WA, USA
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Initially bought some toys for my son and then had to cancel as the delivery timing was too long. Received a refund for initial payment. Then, began to receive unauthorized charges of $11 every month. Tried to reach them, never answer the phone. Left messages and email. After searching the Internet, similar cases of unauthorized charges have been made to other victims. Typical scammers. Have filed a police report and credit card company has blocked them. DO NOT make the mistake of purchasing anything from these scammers.

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- Scranton, PA, USA
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The scam site was listed in an Instagram ad under the name Halara. Halara is a real site, that I’ve purchased from in the past and enjoy. I clicked on their ad and the pictures and names all were the same. However when I got my email confirmation it came from a different website and address. I was skeptical right away but gave them a chance. Product was failed to be delivered twice and money failed to be refund twice. I went back and forth with their customer service team before resorting to the BBB.

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- Hatboro, PA, USA
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I order beef and chicken from marx meats. It was supposedly a sale. I ordered it on 12/25/2023 I paid for it. Never received it. I emailed them quite a few times with them responding they are sorry for inconvenience and will be shipping out another order. Never received anything. They keep sending the same email. Saying they also are losing money because of having to send out another package. I know nothing will be done about this. But I want people.to know about how this company is a fraud and thieves

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- Paoli, PA, USA
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I purchased a convertible roof hardtop for my son on Facebook. The group was Mazda-Miata auto parts. Money was sent via Apple Cash. I had the option to use Zelle. I have all the accounts names of the scammer. The scammer told me they would ship via UPS. When they sent me the tracking it was for a shipper using the website CargoMails.com. The shipper required $600 deposit for insurance. Which $575 would be refundable. I question it and they offered $100 and $50 refundable. I have not sent any more money.

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- Bay Shore, NY, USA
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Ordered no merchandise. Seller did not respond, received invoice but website was taken down the say after my purchase. Reached out to PayPal for help

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- Howell, MI, USA
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Online item bought Dec 2 and not received until first week of January. Address was given to me to send item back. I tracked item and it was received by them per usps. Sent numerous emails politely asking for refund and they refuse to give refund or get back to me (have emails to show this). There is not contact # to reach them at.

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- Lake Worth, FL, USA
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Attempted to purchase an item costing $91.12 from this website and was taken to order/payment page where I selected the option to use PayPal. Scammer appeared to create the right transaction but then actually entered a PayPal order for a two-day "subscription" costing $96.12 PER DAY. Email affiliated with seller on PayPal is "[email protected]" After opening a PayPal dispute, seller created fraudulent tracking information which appeared to be for my receiving address but, according to USPS, was actually for a delivery to a different address elsewhere in the state for a package weighing only 9oz (which could not be my item). USPS apparently is aware of scams of this nature. On further inspection, the physical address on the "Contact Us" page of the business website appears to be fake.

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- Bowie, MD, USA
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I ordered a hoodie they advertised that had the words "No Risk, No Story", in a large sky blue back in early December 2023. I didn't receive the product until February 2024 after many emails requesting the status. What I received was a black hoodie (I ordered sky blue), with the words "No Rish, no Story". They spelled the word "Risk" incorrectly. Please note this was not a customer order. I ordered exactly what they advertised on the site. I wanted to return it and get my money back. They would only offer me $11 for an item I paid $45 for.

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- Malvern, PA, USA
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Clearanceshop.com stole my money and never delivered promised items, instead they ghosted me. After 6 months of fighting with my bank on this they closed this case against me without any explanation further. I would like to be able to get my money back from this scammer and help other who might have had similar experience. THis incident happed in AUgust and merchant scammed with for 50$ pretending to be valid entity. FYI, their website is no longer functional

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