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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1828)

- Chicago, IL, USA

Online clothing store. I did not receive the item I purchased. When I reached out to customer service I did not get a reply.

- Langhorne, PA, USA

I ordered a little robot named Emo in early January. It was taking a long time so I checked the tracking and it was sent to Hawaii. I live in Pennsylvania. I contacted them again about the mistake and they said they were having it reshipped. It still hasn’t arrived. They keep putting me off, ignoring my request for a refund. I am disputing this with my credit card company.

- Doylestown, PA, USA

I accidentally must have hit purchase when I didn’t intend to and the order was placed. I saw the$127 had been debited in my checking account. I accidentally ordered their eye pods or some product like that to help my skin etc and o have emailed them multiple times with no reply. This Gleamy company has received numerous bad reviews and I’m so upset I bought these. It was a total mistake. I don’t even want the product to arrive. I just want my money back. Ps. I don’t know the scammers email. I used mine in tht spot. My email

Is ***********************

- Bloomsburg, PA, USA

I ordered this pet brush almost a month ago now and i have not received it. I reached out on shopify to them through a chat forum they offer and they stated they were going to check on my order and get back to me asap. I heard nothing from them. I checked the shopify store for Best The Rest store and there are a few negative reviews of other customers all stating the same thing that happened to me.

- Mays Landing, NJ, USA

I purchased a product on FB Marketplace and paid with Venmo. First time doing this. Venmo and Capital One won’t help.

@kapree.davis.3

Venmo

@kapreedavis888 transaction ID ******************* Jan 19, 2024

- Philadelphia, PA, USA

They are still out there advertising under this name.selling shoes and clothing. They have Haitian, African or Jamaican accent when or if you get them on the phone.and then they lie sbout you delivery.

- Washington, DC, USA

I placed an order for a particular wig on this website and when I ordered I never received any order confirmation. Days went by and I decided to contact customer service which links to a WhatsApp chat where I stated I didn’t receive any order confirmation or further communication. I then got an email stating that I should receive the wig on a Friday. The wig came the next day which was a Tuesday and it was a completely different wig from what I ordered. I then contacted customer service again providing evidence and was told that the wig looks the way it does because of the lighting I’m in and the photos on THEIR website uses filters. I then went to check my order history on the website and they put the inaccurate wig information for the wig they sent me as what I actually ordered. I know for a fact I did not order that wig as I would have never ordered that as it’s not something I ever wanted. This also explains why I never received an order confirmation! Complete scam!

- Harrisburg, PA, USA

I saw an ad on Tiktok for these beautiful butterfly dreses I really liked. I ordered

two of them immediately. I entered my card information at the point of purchase. I then received a confirmation for order as well as a receipt and tracking number whick is now invalid. There is no such tracking number in the shpping company dadatabase that was given to me at the time of check out. I ordered my merch 2/6/24 and to this very day still no response nor merchandise.

- Felton, PA, USA

Just the stupid keto gummies that i wanted to try

- Michigan City, IN, USA

This scammer advertised a mag loader that was supposed to "easy" to use. I purchased one for a friend, one for my son and one for myself. The website claims 100% user satisfaction with a money back guarantee if not satisfied. The units DID NOT perform as the site advertised AND I cannot get a return call or email from the groups despite 3 tries. As a mater of fact, the video that is used in the on-line advertisement of the mag loader sold by the company uses a completely different type of mag loader called a "UPLuLa" than what the site sells. I am afraid that this Company is a Fraud and just want to make sure others are not scammed. I do not know the address, telephone number or Zip Code of the Scammer.

Another website reference is "Tactical USA".

- Middletown, NY, USA

I foolishly clicked on a link in December to receive a necklace for $12.78 (shipping charge). Since then, I've been getting $36.81 charges per month. When I email them to inquire about these charges & to attempt to get a refund, I do not get a response to my inquiries. I try calling their phone number & get a voicemail, which I leave a message and don't hear back from. I have endured three charges since December of the $36.81 in addition to the $8 for the initial purchase. I've received one, very cheap necklace from them and have received nothing since. I don't know WHAT I am paying for the warrants $36.81 per month. I'd like these charges to stop without having to freeze my bank account and wait for a new debit card. At this point, each click of a link to their site comes back "site not found." Thank you.

- Tampa, FL, USA

Was a iPhone 12 for 241. W[censored]iday Season was ordering phone for my 13 yr old Christmas gift.

- Boca Raton, FL, USA

ordered filters on line using their web site. paid with visa but noted there was some reference to pay pal. filters are not genuine ge water filters, which are made in mexico. the packaging is identical, but says made in china. none of the three work. I gather that some companines order identical filters from china without the chip needed to work.

- Harrisburg, PA, USA

They deleted part of my address then said my items could not be delivered. Then claimed my clothes had to be destoryed and needed more money to get the item.

- Columbia, MD, USA

I order a manual on Jan 19, 2024 and was given the impression I would receive it in a few days. On Jan 24, I emailed inquiring about the status of delivery, no response. I have sent two additional email since that time without response. Today I looked for a phone number and called them. I got a voice message telling me to leave a message. However the voice mail box was full. I called my credit card company today to get my money back. I would like an investigation of this website and company so that they cannot keep taking money from others.

- Washington, DC, USA

I saw the add for the backyard swing set, placed the order and they proceeded to give me 3 different tracking numbers. They did not work and the status never changed. I emailed them several times providing purchase information. An initial response stated thst they would look into it and I never heard anything else. This was June 2023. New emails are being returned stating the email address to be invalid.

- Virginia Beach, VA, USA

Ordered on 1/28/24 and have continually been given the runaround with automated emails and vague updates around shortage of inventory. They are scammers

- Sparks, NV, USA

Company claims they sell genuine GE parts, which they are not. The parts don’t fit, and their response is an email that directs you to disassemble the “original genuine” part and modify their filter with parts from the correct filter. What a joke. This company is a scam. Taking advantage of people when expenses are already so high. Here is their response:

Hello Denise ,

We are so sorry for this inconvenience brought to you. Please be assured that we will do our best to solve your problem.

According to your feedback, does your refrigerator not work after the filter is installed? Could you try again as follows? In this case, we have a particular solution for this kind of problem.

The filter has a chip inside for the machine's compatibility detection. You can just take that old chip from your old filter and fix it on the new filter to make it work. This process may require a little hands-on ability, but the steps are not complex.

The chip is fixed in a groove on the filter and is not connected to any electric wire. So just simply release the sticker/label on top and take out the chip, then fix it into the new filter and recover the sticker/label, and then the new filter will become available to your equipment.

Here I have an instruction video of how to make this work, you can take it for reference, link below:

https://www.youtube.com/watch?v=v9RWohwxFWg

If you still find it not working or have any other issues, please do not hesitate to contact us here again.

Best Wishes,

Leah

- Decatur, GA, USA

I ordered a dress from Stylewe on 1/9/2024. It is now 2/15/2024. I got the confirmation regarding the order was received. After that, I have several, several e-mails to order other products with a discount but nothing regarding my order. I paid over $60 including shipping cost. I cannot speak with a live person, only chats can be delivered. They wanted me to pay $5.00 to get more information regarding my order. I told them that if I did not get a refund within 3-5 business days that I would report them to ScamPulse.com and Consumer Protection. I am waiting for a refund but feel that this is a scamming company that lures the public in with their advertisements and never deliver. Temu is cheaper and better. I will never order from this company again.

- Washington, DC, USA

I am writing this email regarding an unfortunate situation. On December 19, 2023 at 12:30 am, I placed an order for 5 coats. The coats were between the sizes of 2x to large. The ad of Macy's Backstage came across my computer for coats on sale. Macy's is my favorite place to shop. I didn't think anything was wrong because it was Christmas and it was one of my main stores where I do the majority of my shopping. I have been corresponding with this store for weeks waiting for my order they never sent my order. I finally received notice today stating they had delivered my coats in January 22,2024. I sent emails that week mentioning that I still had not received my order. And to make matter worst is the website has been switched from Macy's Backstage to Shouldia. I called Macy's today 2/16/2024. I spoke with two representatives from Macy's stating my concern they said Macy's Backstage store does not have an online center. I told them these people are using your logo and brands to steal people money.

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