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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1678)

- Alexandria, VA, USA • Dec 26, 2023
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The Scammer attempted to sell copyright courses and when ask about a specific course stated that they had it available but when you send the money they said that unfortunately the course is not available and the membership you bought doesn't cover it.

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- King Of Prussia, PA, USA • Dec 26, 2023
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I impulsed bought, and then immediately had the feeling to google the website. I saw it was a complete scam so i cancelled it and emailed them to not proccess my card or the order. They then procceeded to charge my card days later. For a month i went back and forth with them for a refund, to no avail. I now cant even access website.

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- Springfield Gardens, NY, USA • Dec 26, 2023
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I ordered the package online on the 14th of December. I received a tracking number on the 18th of December saying that estimated delivery will be 21st December. Today 26th December I contacted them by phone I regard to the order as it has not been delivered yet and was told the package went to the headquarters in Kansas because the address on the package was wrong all while looking at my confirmation email and the address was correct. The man said I put street instead of road and even so the package should have been delivered to street but it went to a whole other state than NY. The man hung up on me and have yet to answer back the phone. When I listened to the voicemail the number was different from the one being called and was 516-902-1538. I realized that the company has to be a scam.

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- Nanuet, NY, USA • Dec 26, 2023
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I ordered 1 pillow from Derila Pillow online on Dec. 24. There was no way to review the order before submitting the payment. After paying, I received a confirmation that said that I ordered 4 pillows, not 1. I immediately sent an email to Derila to tell them to correct the order. I received an email from Derila on Dec. 26 which said that they couldn't correct the order because their "warehouse has already sorted everything out." I called Derila on Dec. 26 and the person I spoke to said they couldn't correct the order because it had already been "dispatched." I said I did not believe that they already shipped the order, because it obviously didn't get shipped on Christmas Eve or Christmas Day, and I had emailed them immediately after seeing the order was not correct. This is obviously a scam.

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- South Jordan, UT, USA • Dec 25, 2023
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This company took my money through Venmo and then emailed me and told me that my order would be shipping and told me I was eligible for discount points or something like that and then never responded to my emails ever again and never shipped my product and will not respond to any of my emails or attempts to get a hold of the customer service through the portal messenger I ordered product five weeks ago. I spent $319.12.

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- Merrimac, MA, USA • Dec 25, 2023
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I ordered two pairs of what I thought were on cloud sneakers. I thought I was on the correct site and the payment went directly to PayPal.

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- Hampton Bays, NY, USA • Dec 25, 2023
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They have an Instagram account and tiktok. But you can not message them

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- Staten Island, NY, USA • Dec 25, 2023
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Contacted scammer through Face Book. I purchased a car part and paid through PAYPAL [email protected]. I paid in full 125. I was then contacted by Corvette auto parts for sale, now they demanded an additional 100 for insurance before they would ship my purchased part. This is when I realized something was not right. I refused to pay the additional 100 dollars, now they are keeping my part and not shipping. They also refused to cancel my order and return my 125. payment

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- Spring Grove, PA, USA • Dec 24, 2023
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I found a website selling bracelets that I was interested in. After purchasing one of the bracelets and charms to go with it, I received only 3 out of the 4 charms I had ordered along with the bracelet. The material was not as advertised and the designs I received were of much poorer quality than what was advertised.

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- Pittston, PA, USA • Dec 23, 2023
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Orders what I thought was a beautiful outdoor nativity. Used a credit card that they put through Paypal. Received a piece of garbage from China

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- Lancaster, PA, USA • Dec 22, 2023
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I purchased shirts from Guidingcross.com, as Christmas gifts. I received emails stating that they ran out of materials and that the products would be delayed. I explained that if they couldn't deliver by 12/22, that I wanted the order canceled. They would reply but just say that they were sorry but would ship when it can be made again. I said again, please cancel the order. I just get rote responses.

I will be reporting you folks to the Better Business Bureau.

I believe that I have been scammed for $111.46.

Even if you are legit. I have emailed multiple times to cancel my order and you have ignored each time. Very poor business practice.

Why don’t you understand??

I no longer want this order!!!!

Please cancel the order and refund my money!!!!

Stop telling me that you’re sorry it’s delayed but it will be processed soon.

I had to buy other gifts, so I do not want this order anymore!

S

From: [email protected] <[email protected]>

Sent: Thursday, December 21, 2023 10:46 PM

To: **

Subject: Re: RE: Re: Re: Order delay

Hi, there

Thanks for contacting us. Hope you are doing well.

Order No. : GC22013

Please accept my deepest sorry for the inconvenience caused to you.

We are sincerely sorry that you have been waiting for a long time.We do hope each customer can receive order on time, but sometimes the processing time was delayed due to the large demand and some unexpected reasons.

We have contacted the relevant departments to expedite the processing of your order.

And we will ship it out in first priority once it is ready later.

Thanks for your understanding.

Have a nice day!

Gina

Fri Dec 22 11:46:10 CST 2023,"** wrote:

I do understand your circumstances.

However, if these will not arrive by Friday, I need to know, so that I can purchase different gifts for them.

AND AGAIN, if they are not arriving by Friday, please cancel the order.

An immediate response would be greatly appreciated.

Thank you.

* From: [email protected] <[email protected]>

Sent: Wednesday, December 20, 2023 10:23 AM

To: ** @*****.com

Subject: Re: Re: Re: Order delay

Dear Customer,

Good day,thank you for your e-mail.

Order No. : GC22013

We are sincerely sorry for the delay and inconvenience.

I have told our related department to speed up the process of your order. If everything goes smoothly,we will ship it out. You will receive an email notification of the tracking number after the order shipped.

Please do not worry, your patience will be highly appreciated.

All the best,

Randy

Wed Dec 20 23:23:17 CST 2023,"** wrote:

We are having our Christmas on Friday, this week, with the people that those items are for. If we cannot receive them by then, please cancel the order.

Thank you!

S

On Tue, Dec 19, 2023 at 11:11?PM [email protected] <[email protected]> wrote:

Dear Customer,

GC22013

We are sincerely sorry for the delay and inconvenience to you.

One of the items you ordered was out of stock previou**y, which has led to the delay of the shipment.

It is currently in stock at the factory and will be transferred to our warehouse.

Once all the items are ready for delivery, your package will be dispatched as first priority. You will receive a shipping notification email with the tracking number after your package has been sent out.

Your patience will be highly appreciated.

Best Regards,

Shelly

Wed Dec 20 12:11:51 CST 2023,"** wrote:

Any update on my order??

On Sat, Dec 9, 2023 at 3:02?PM Guidingcross <[email protected]> wrote:

HI there

Oh no .We are sincerely sorry for the delay and inconvenience to you.

Since the product you purchased is a hot item, we received a large number of orders recently, which caused us to run out of production materials faster than expected.

We will arrange production and delivery within 3 days

Once the items are ready for delivery, your package will be dispatched as first priority. You will receive a shipping notification email with the tracking number after your package has been sent out.

Your patience will be highly appreciated.

All the best,</[email protected]></[email protected]></supp...⇄

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- Harpers Ferry, WV, USA • Dec 22, 2023
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i bought the averna cupping massager. i used paypal to pay for it. they offer a number of products and i believe their ad is on pinterest. i have contacted customer support 5 times, with the last time demanding a refund. they respond each time, but they respond with a slightly different in wording but same response of “here’s your tracking number. we want to make sure you get your order. thanks for reaching out…” the tracking shows it was transferred to a delivery service on december 2 and then disappeared. they keep sending me the same tracking and do not respond to me mentioning that tracking hasnt tracked for many weeks.

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- Scranton, PA, USA • Dec 22, 2023
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Advertises custom shoes but does not ship them. Uses fake reviews on website to make it seem legitimate.

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- Ashburn, VA, USA • Dec 22, 2023
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This company has a website for needle felting kits that was super cute and perfect for at home hobby or as a gift. I bought a few of them and that was 8 months ago. They claim they will research and nothing is done and just give excuses and I want my money back. I’ve filled a complaint with my bank and they said it can take 90 days to resolve (90 days is almost up). They scam people and they never said any product and it’s been going on for 8 months?! That’s ridiculous. I’ve been in contact with multiple people who claim they have escalated the issue and no they haven’t. That lie and take peoples money and do nothing aha hope you will stop emailing them. Shut this company down.

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- Pottstown, PA, USA • Dec 22, 2023
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Adv. came up on Instagram for christmas sale clothing from Carters. Ordered pajamas for grand daughter never eceived a confirmation email or order number. Looked into further and credit card company said payment was made to company in france. Was fradulaent web site. Had to pur credit lock on credit reports and close credit card and order new one

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- Haymarket, VA, USA • Dec 21, 2023
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The site I shopped on looked like an official site of Essential Hoodie, they are clearly stealing their images and acting like Essential Hoodie selling their products. The problem is you don't actually receive anything from this site. It wasn't until I placed the order and realized my order confirmation email came from an odd email address [email protected]. On the website it lists another email address for questions [email protected], this is also not a real email address. I emailed both emails listed and the [email protected] bounced back as undeliverable. I also filled out a contact us form on their website. My order was placed on December 13th. I have not received any other communications from them nor have they responded to my emails. I do plan on disputing the charges to my bank given the amount they took from me.

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- Fort Belvoir, VA, USA • Dec 21, 2023
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I ordered a "Wastnhuk Felt Christmas Tree for Kids Wall, DIY for Toddlers Set with 28 Ornaments, Christmas Decorations for Door Classroom Party" for my 15m old child. Within 3 hours the velcro was falling off of the ornaments and the product was not usable. Terrible quality. I posted this exact review with a 1 star rating on my amazon purchase from Yandls Storefront on 20 November 2023. On 19 December 2023 I was contacted by [email protected] asking me to remove my review in exchange for a $30 Amazon gift card or a full refund of the product to my PayPal account. I declined this offer and was again contacted on 21 Dec 2023 by [email protected] asking me to remove my review in exchange for a $50 Amazon gift card or a full refund of the product to my PayPal account. This company is based out of Nanshan District, Guangdong, China. This business is pressuring its customers who are leaving honest reviews to delete these reviews for gift cards. This is an unfair and deceptive action and is misleading for inquiring customers. Furthermore it is illegal to offer any form of compensation in exchange for reviews whether they be good, or the removal of bad ones. Please be aware of this company.

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- Haymarket, VA, USA • Dec 21, 2023
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This company allows the user to buy credits to use for rendering drawings. My company paid for the credits to use. After a year, all of our credits were not used and we had well over 1,000 credits left. NEOFOYR took away all of our credits and took away all the projects we worked on and is forcing us buy again. When money is exchanged, a company should have what they paid for. This is a company that is based in INDIA.

Fraudulent company only accessing money and not giving the user what they paid for.

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- Jenkintown, PA, USA • Dec 21, 2023
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I would like to warn to order from voguehouselive, which offers cheap Anne Taylor like clothes.

They did not deliver the order in time and when I asked for refund, did not pay refund and they do not answer to my credicard service. Do not use.

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- Northampton, PA, USA • Dec 20, 2023
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I went to another site to locate a Hot Rod car, 1932 Ford 3 Window Coupe Light Blue strong 324 Oldsmobile small block V8 $15,800, that site brought me to their site as the seller of the car. They wanted me to send them only a wire transfer to their site. I told them I wanted to go to Philly to see the car in person, they said I could but it they would not be able to meet me until 12/20 or 12/21/23. I setup 12/21/23 as the meeting date, but they never gave me an address to the "warehouse" where the car was supposably kept at. I sent several emails, and they keep trying to get me to send the money and with a guaranteed 10 day look at the car, but only after the money was wired to them first. Their site still was up and running until this week and now you cannot send the emails or get to the site, everything comes back as non-deliverable.

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