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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1860)

- Collegeville, PA, USA
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In October my mom sent me a link for a walking pad that was on sale while I was working. Usually I would’ve look at the website more before purchasing but she really wanted it and I was busy working so I went against my instincts and just ordered it. Since then there are about 20 emails back and fourth with this “company”. The original tracking information said the order was delivered in NY, I live in PA. They said they would reship the order and although I have asked for a new tracking number I still have not received the new shipping information or the package. I have now asked for a refund and they just keep telling me the order was already shipped. I don’t think I will ever get my order or a refund.

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- Williamsfield, OH, USA
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I saw an ad for a cordless Bissell vacuum on HSN (Home Shopping Network). I ordered from that ad and paid with my bank debit card. I wrote them several times and they told me it was shipped. They deducted the amount from my checking account. Then they just disappeared. The email address no longer worked. I wrote to [email protected] but that emailed returned as undeliverable as well.

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- Philadelphia, PA, USA
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CLASSIC BOB UNIT - 6x6 closure wig - MEDIUM 22" / 12" = 2 Bundles + Lace × 1 And EVERYDAY SLAY UNIT - 5x5 closure wig - Medium 22” / 20” = 3 Bundles + Lace. I purchased two items from her and she never sent them to me. She told me something about mail issues when she was supposed to have mailed them to me. It has been two whole months since I have waited patiently for her to mail me my items.

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- Torrington, CT, USA
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I was looking for a used auto part and used a search engine on a site to help me find the part. I received a phone call from Global Auto Recyclers and they sent me a picture and a link to their website. Everything looked legitimate until I gave them my credit card to buy the part. They asked for the code to authorize the payment and then tried to apply even more charges to the card once they received the code.

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- Hanover, PA, USA
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I was charged $53 a month early and never given a choice or a chance to cancel the service. There is no customer service phone number to call. There’s only an email address. The company is out of Lithuania.

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- Philadelphia, PA, USA
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Item description "Natural Horseshoe cross" . Cost $45.35. Item sent is plastic. Company will not allow a return of product for full refund. Only offered $4.00 refund.

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- Jackson, AL, USA
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Lead me to think that I was gonna be playing games an getting free products for a dollar also they offered me the trial which I told them that I didn't want but they took the $13.00 from my Varo debit card anyway an put it towards a membership that I didn't even know nothing about this money suppose to come out of my account every month no it will not because I didn't sign up for this an I want my money back

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- Arlington, VA, USA
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Horrible scam ecommerce clothing company. Website and items appear legitimate. But they sell items they don't have in stock. Then they take 2 months to create the item. When it comes, it is sized horribly wrong--easily two sizes too small. When you go to exchange (not even refund!), they say no, but so kindly offer to sell you another at half off. Every report on Trust Pilot says the same thing. So weird.

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- Alexandria, VA, USA
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I ordered a product that was supposed to be a mosquito repellant with a 100% guarantee or money back no questions asked stipulation. I purchased it under the impression I would get my money back if it did not work. It took quite a few emails back and forth before I could get a working track number for my package. Had I not reached out, I never would have received any product at all. Once I received the product, I tried it only to realize it was not effective. Upon trying to return it for a full refund, I was told the 100% guarantee or money back is only extended to unopened and unused products. I emailed back and forth trying to understand how I can test for efficacy if I can’t open the product but they doubled down. I was not able to get a full refund as advertised and saw on an online forum that this has happened to many other customers as well.

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- Philadelphia, PA, USA
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I'm a full-time independent music artist. I used Qrates to run a vinyl crowdfunding campaign last year. The project funded successfully in June 2023, and my backers (including me- I ordered 150 vinyls from my own campaign at production cost to sell online and at gigs) were charged at that time. Qrates gave me an estimated ship date of 10/24/23, and neither I nor my 100+ backers have received their vinyls as of 2/4/24. Qrates customer service has been vague and dismissive in their responses. I disputed the ~ $1,600 charge for my self-purchase vinyls, and my credit card company reimbursed me. While the dispute was open, Qrates customer service reached out and asked me to withdraw my dispute, and after the dispute went through they reached out again and promised they'd send my vinyl if I pay them again.

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- Baldwyn, MS, USA
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Ordered item off of Facebook. It took over 2 mo to arrive and when it did it was an inferior product. I sent it back with promise of money return, which has not happened thus far However, they did offer me 45 bucks which I refused.

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- Dover, PA, USA
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I was looking at my bank account on my phone one day and I saw a charge from a website that I have never been on before. This has happened before around Christmas time where there was another unsolicited charge for the exact same amount from another "company". Then, recently, there was one more charge, again for the exact same amount, from a different "company". The "companies" were ******, TAKEMOMENTSFORU.COM and *******************. I have never visited any site with any of these names or purchased anything from a mysterious site. In total, this has happened 3 times now and I have lost $104.97.

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- Philadelphia, PA, USA
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This was a Sephora Favorites Advent Calendar 2023 - on Facebook. I paid and continuously contacted them for my product and the kept saying it was on the way. there was a tracking number and i when i looked into it "Delivered" it was not even my house. I contacted them and thyy said it was delivered to the address i gave them . I proved it was not my error but never came after a month. they agreed it was their issue and offered 30% off another order but i won't get ******* twice. They agreed to a full refund and i kept emailing for refund and it was always "on the way" . It's been 3 months so I am giving up.

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- Cochranville, PA, USA
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It was a instagram add. Low priced items. I bought one and was told i would receive info in 3 days from purchase. A week went by and nothing. I contacted and received a tracking number. When i searched it it said the package was delivered days prior. I contacted USPS. Usps found this tracking number was stollen off another supplier website and warned me this happens when scammer get their hands on information. I contacted the company as many times as i could only to receive the same tracking number sent back to me 2 more times. I asked for a refund and then no answer for ocer a week. I filed a dispute and got my money back thankfully

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- Clarksburg, MD, USA
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r when I emailed the sender email address I got a ND

JoyShop

ORDER #**** Your order is on the way

Your order is on the way. Track your shipment to see the delivery status.

View your order

or Visit our store

AMPost tracking number: ************* Items in this shipment

Weekender Bag with Set of 2 Snap-In Toiletry Case?? × 1

blue

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- Washougal, WA, USA
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I signed up for vip monthly crystals. Never got any. And for 7 mth they automatically took money using a different name. So I couldn’t figure out who it was.

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I wanted to buy a dress for a special event, I used a photo of an Australian wool dress I liked but out of stock for a google image* search, and found similar dresses in a range of prices right away, some on Amazon.ca for $20 and one >$1,000. I chose one said to be in Ponte de Roma for £34.30, in stock with a promised arrival date well before I needed it. Here is the dress I ordered https://www.luxurywedding-dres.com/alie-street-claire-dress/

I ordered and paid for the item and received an order acknowledgment by email. Though it did not reference the dress I ordered or the vendor, The Gorgeous Bridal Shop, it did have the correct amount I paid, plus free package loss and resend insurance, and a tracking number to check progress https://dvftrack.com/pid/1087599.

The charge to my Mastercard was a reasonable conversion to dollars from £.

Weeks later, no sign of the dress but extensive, silly detail on the shipping progress that included surprising detail such as " Given the product's size. In the first stage, the parcel can be transported by cargo ship, and in the second, by land transportation." I ordered a UK size 3, which I believe to be US size 8-10. And "24 Sep 2023 - Out of coverage. Your order is in the high seas, updates will resume once it reaches the next port."
The shipping progress report indicated the package would be delivered December 7th.

I started asking for reports ... no satisfaction so I looked again for the dress using the photo at the link above and Google image search. This time I found the real UK designer page for the dress https://www.aliestreet.com/uk/occasionwear/item/ASCLDCP/Claire-Day-Dress-(Chilli...⇄ with an original price of £179.00, now £49.00 and now sold out.
There were two other sellers that appeared to be copies of the designer site that day, one was https://www.buyma.us/items/6c2ecc66-6c4c-44a5-a7a9-e58dc8fff7d2/ for the same Alie Street dress $297; the image still shows up in the google search but the link is not working.

I contacted the designer AlieStreet and asked if the The Gorgeous Bridal Shop https://www.luxurywedding-dres.com was a reseller, no reply.

The https://www.luxurywedding-dres.com site is still selling the dress.
The images which I thought were endorsements of integrity https://www.luxurywedding-dres.com appear to be meaningless; they are from a stock photo.

Since then I've inquired repeatedly and asked for a refund, was offered 20% and 50% of purchase not to report it.

This was a waste of time, the principle of the thing and I should have known better, and especially I want to contribute to any flagging of GWAYS and 925-856-9994

*
https://lens.google.com/search?hl=en&p=AbrfA8ph9vhgRUFwKr65RMaVpEC60hzFgDuvjzJsD...⇄

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- East Northport, NY, USA
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purchased slippers off the website order was confirmed and by the next day the website no longer exists but my money was taken

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- Hedgesville, WV, USA
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I am a coach for *********** **** ****** ******** team and we thought we was doing a freeze dried Candy Fundraiser with this company out of Colorado. I got in contact with the lady named Julz and we had talked for a couple hours to set up the website and she made us flyers for our girls with QR codes and the website on how to purchase the candy and we were supposed to receive 50% of whatever we had sold, each person that sold candy would get the information and then go to the website purchase their candy and it was to be shipped directly to their address. One Coach said he received a small box of candy, but out of all the other orders, no one has received any candy so far the money was taken out of my bank account and along with many other people that purchased this candy I have not talked to this person since December 20, 2023 and they will not contact or message me back. I reached out to a company with the same name and they said that other people were stating that they were being scammed and they would look into it. I still have not received any candy from anyone and need to refund the people that purchased candy from me at my job.

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- California, MD, USA
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Made the purchase, then realized they had watermarks from other companies on their site in a few of the pics. Upon further research and digging I realized it was most likely a scam site. Received one email, automated, it appeared. I've made several attempts by email, I haven't heard a word back. Been 18 day now and still no email or tracking number. Have alerted my back to start the process to try to get my money back. Their "tracking" button doesn't work, the phone number goes nowhere. Actual phone #, your system won't take the format (+44) 7308165530

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