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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1678)

- Leesburg, VA, USA • Dec 29, 2023

website advertised Hoka brand shoes on sale. Many broken links and return process sketchy.

- Selinsgrove, PA, USA • Dec 29, 2023

There was an unrecognizable charge on my charge card of $12.49 from a P1*FITCH8447067699.

I called the telephone number associated with the charge and I received a response from an Ashley, Ashley stated that the charge was from an online monthly supplement diet tracker. I told her that I did not order a monthly subscription and that I wanted the $12.49 removed from my credit card. She stated that the monthly charge was cancelled and the $12.49 would be credited to my account. Ashley gave me a Reference No: of 31745589. She stated that I would receive a confirmation email. I did not receive one. The $12.49 charge was removed from my credit card account, 30 minutes later.

- Philadelphia, PA, USA • Dec 28, 2023

The website masqueraded as Bath and Body Works. It advertised Black Friday deals with clearance items up to 90% off. I purchased a few candles and candle holders, totaling close to $40. The next day, I checked my email for tracking information and realized the confirmation email came from Risetor and not Bath and Body works. I immediately opened a dispute with my cc company. I reached out to Risetor for tracking information and received tracking information from China that never reached the US. Obviously the tracking number was fake. After I reached out again, I received notice that the email address was invalid. My credit card company did not receive a response from Risetor during their investigation The website was either spoofed from Bath and Body Works or hijacked during the checkout process. Risetor was never on the website or listed during the transaction .

- Milford, PA, USA • Dec 28, 2023

Ad came up on Instagram like retailer made previous purchases from with a 'blowout sale' on jeans. All the same pictures, models, descriptions, details, sizing, it was a duplicate website. I locked my credit card after the purchase when i realized it, to ensure no further money would be withdrawn. No product was ever received. Order was on 12/ 2, order # ORDERonlyress231203043332725

- Lykens, PA, USA • Dec 28, 2023

I ordered two beach chairs and an umbrella and never received the items. When I try to email customer service, my email gets returned.

- Gaithersburg, MD, USA • Dec 28, 2023

The person took money and is not delivering the service. It has been almost 9 months are I have been contacting with multiple times. He does not answer my calls.

- Triangle, VA, USA • Dec 28, 2023

Posed as the Stanley website offering tumblers for $5.99. I entered my info on the payment site and had 2nd thoughts when prompted to verify my card information. The money was not debited from my account and I've blocked my card until i can order a new one.

- Strasburg, VA, USA • Dec 28, 2023

Purchased online items from what looked to be Tractor Supply Website. Once purchased, realized this was not the legit site. Lost money, of course no products were ever delivered.

- Schnecksville, PA, USA • Dec 28, 2023

Tried to sell Stanley mugs. I was scammed lost money

- Tipp City, OH, USA • Dec 28, 2023

This charge is not from us. There is a BEYBLADES website that is using "BBTOYS" on their charge statements but this is NOT us even though it brings our name up on Google. We are BBToyStore and our charges on statements read as "BB NOVELTIES LLC".

We do not sell beyblades. We have researched this since we get many e-mails and phone calls about it. I believe it is some kind of hidden warranty that they aren't fully disclosing to the customer and charging $9.99 a month for. You can find this in their terms of service.

I would suggest disputing the charge with your credit card company and contacting the actual company

- Brooklyn, NY, USA • Dec 28, 2023

Web site advertised David Yurman jewerly at discounted prices. Their customer service is call vip customer service, looks like its from the United Kingdom.

- Mineral Point, WI, USA • Dec 28, 2023

purchased a guitar off their website, when I didn't get a tracking email, I attempted to contact them by email as well as phone. Neither went thru, that's when I realized it was a scam. Plus the guitar I bought was still listed for sale on their website.

- Chester, NY, USA • Dec 28, 2023

Ordered an $800.00 office chair that was never sent or shipped with no intention of doing so and now the companies website is shut down

- Blue Bell, PA, USA • Dec 27, 2023

I ordered shirts in October and they told me they were delivered . They were not. Then they said they resent them and they were delivered and they were not . They have my money and have been lying about sending shirts.

- Philadelphia, PA, USA • Dec 27, 2023

I order a product and it never received it. I emailed them and they said it was delivered but will not provide USPS tracking information. My emails are now being blocked.

- York, PA, USA • Dec 27, 2023

Saw ad on Facebook, went to website to view item, ordered 2024 Taylor Swift calendar, and paid with PayPal. Received email confirmation of order and then another email confirmed shipping, but the item tracking page looked suspicious and it required completion of a Captcha to view tracking details. Item received after almost one month. No response received to my email complaint sent to the customer service email address.

- Philadelphia, PA, USA • Dec 27, 2023

I was excited to make a purchase on this site for a dress I had been looking for, but when I made the purchase through PayPal, I saw on the invoice the company was listed as “Nordstrom Rack” which I knew wasn’t where I made my purchase. Having already paid, I tried adding something else to the cart and taking it to PayPal to see what the invoice said, this time it was listed as Sephora. I knew it was fishy that the invoice listed a legitimate business name that wasn’t where I purchased, so I also looked through the FAQ section of the site where it said that if you did not receive a confirmation email (at this point it had been like half an hour since placing the order and I hadn’t received any email from the site itself) then the order wouldn’t be fulfilled. I contacted the company via their contact us page and haven’t received a response, though I obviously don’t expect one as I know I won’t be receiving my order.

- Derwood, MD, USA • Dec 27, 2023

The scammer does not produce the quality, outline, and name outline as pictured on the sweater. Customer service responses are not address appropriately and very dismissive

- Sterling Heights, MI, USA • Dec 27, 2023

I ordered a product on 12/10/23 order#20006, no current shipping date or info and I have sent numerous emails

- New Cumberland, PA, USA • Dec 26, 2023

FACEBOOK ad indicated it was Jim Shore 50% off sale. Made two purchases on same Credit Card. Never received any items; but credit card was charged. Email company to refund all monies as goods never received. They sent email of tracking that goods were received; however, the tracking link was fraudulent (could not open).

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