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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1860)

- Leavenworth, WA, USA
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My bank flagged my account and put a hold on the debit card. The first charge was 02/08 for $1.25 to test the account and the second charge was 02/10 for $24.95 which according to the fraud dept at my bank is a monthly subscription type charge intended to continue to charge my account.

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I paid for an electric wheelchair. It referred to Walmart in the ad. But they took the money out of my account. And I haven't been able to contact them since

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- Farmville, VA, USA
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COUNTERFEIT U.S. SILVER DOLLARS. Late at night add came up on my computer for a great deal. Limited time offer. Valid this day only. Looked legit as it was using the U.S. MINT as the source.

I was alerted by others on FB that I had been scammed. I went on line to search out information on Cindy Zhang whose name was used on the package and she had been reported to be involved in other scams and using the same address. I looked up the property at the address and it is a warehouse. There were other scams associated with this address.

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- Westminster, MD, USA
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Order items and they keep updating as waiting on details. No details are missing sent over 18 messages and tried calling their fake number over 29 times. Shop is gonna investigate but said to notify you.

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- Enfield, CT, USA
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Tobacco near.com offers products online and requires payment via PayPal as family en friends. I made a purchase total of $60.71 in January 26th and I have been contacting them requesting a tracking number, they sent me a fake tracking site stating that they have already sent tracking number, however this has not been provided. I was reading information online and apparently this organization used operated under smoke-way.com these people need to be stopped! The PayPal contact info to make the transaction was [email protected]

I have also report this person on PayPal.

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- Smithtown, NY, USA
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Project Palestine claims to offer pro-Palestinian merchandise and donate the proceeds to the Palestinian people. Goods were never received.

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- Waldorf, MD, USA
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This business promoted its product via Facebook. I ordered an item on January 22, 2024 and my credit card was charged. On Feb 8th, I had not received an update so I sent an email to the company. I became suspicious when I was told my product was out for delivery. When I asked for the tracking number, I was told their system was down. I immediately asked for a refund. I was told I would receive a refund but I have not. It's be several days and my credit card has not been credited the refund. I believe this business is a scam.

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- Brooklyn, NY, USA
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The website had good SEO for a specific, hard to find item. Once the order was placed, they said it would arrive in 1-2 weeks and it never did. Four attempts to reach customer service via email went unanswered, no one picked up their customer service line. Finally, a representative over text said they would cancel and refund the order but over a week later nothing happened. It is likely this item (or any items for that matter) were never in inventory, and they are preying off elderly people given that's the demographic for their site.

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- Allentown, PA, USA
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bought single jibbit for crocs. Store said it was being shipped but never did and did not respond with refund or legit tracking info

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- Springfield, VA, USA
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The scammers have an active website and accepts orders online. Then they also accepted payment. But after taking the payment, they became MIA. No order update, no response to email, nothing. I have no idea where to turn and I am sure there are others like me who are placing orders on this website. Basically, the scammers are collecting money on orders they don’t deliver.

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- Alexandria, VA, USA
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They reached out through text and said I had to make a payment before I could get a delivery and I had to send over the payment verification and after I sent it they stopped texting back.

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- Huntington, NY, USA
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Saw Instagram ad for Harry Potter Stanley cups. Followed ad to website and ordered. Got confirmation. Never received items and contacted 'support' multiple times until the support link stopped working

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- Madison, MS, USA
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I placed an order of goods from the website on 10/17/23. I was ordering a Christmas gift for a family member. received a confirmation email stating that my order had been received and that it was being processed. On. 11/27/23 I sent the following email asking the status of my order:

“I placed an order #30303 on October 17, and was just wondering if it will be delivered by Christmas? Thanks!”

I received a reply from the “owner” stating the following:

“Thank you for your order. It will be shipped out next week as the puzzles are made to order. You'll receive a tracking link via stamps.com. Apologies for the delay. On top of my mother's recent passing and dealing with her funeral and estate matters, we had to take in my mother-in-law who has late-stage Alzheimer's as my father-in-law is now in hospice. We just moved her in a nursing home last week. We're catching up on orders and notifications in the meantime. Thanks again for your order and kind support.”

I never received the tracking and on 12/29/23 I emailed again checking on the order as follows:

“I never received a tracking link from stamps or my order. Just checking in to see when I will receive it. Thanks”

On 12/29/23 I received this reply: “Going out early next week. I’ve been down last few days tied COVID and pneumonia.”

Then on 1/6/24 I received this message:

“I hope you all have had a wonderful holiday season and a joyous New Year. I also want to thank you all who have ordered items with us as we started this new enterprise late last spring. Your support has been incredible and the business has grown immensely in the short time so far. Given the amount of emails I have been receiving, I wanted to send a mass update on the shipping delays. As many I have already privately corresponded with know, this has been an extremely difficult year for us. My mother passed away in late Summer from cancer unexpectedly. Then, a month later my father-in-law was diagnosed with terminal cancer and we had to take in my mother-in-law who has late-stage Alzheimer's. We just placed her in a nursing home early December. Then to top it all off, we all got COVID around Christmas along with pneumonia for me. With all this I've been putting in 14 hour days to fulfill orders. We are a small 2 person family owned business and I've made getting orders out as quickly as possible my top priority, which doesn't allow me to correspond as quickly to emails. For those whom have emailed me I will respond as quick as I can to your inquiries. I started this business last Spring as both a passion project and a way to help raise funds for a local Pancreatic Cancer Hope Foundation in memory of my mother who died very shortly after she was diagnosed at Easter. 10% of all our proceeds go to help families and those with this horrible disease as well as supporting research. We are committed to catching up on orders as quickly as possible and humbly apologize for any inconvenience we might have caused. We look forward to your future orders and a promising new year while we work towards establishing a storefront in Gettysburg, PA for everyone to come and enjoy.”

By 2/5/24, I still had not received tracking or my package. I was fed up and sent her an email asking about my order once more as follows:

“This is the last time I’m going to beg for this order. I have been more than kind and understanding. I ordered this in October, and was told it would be here by Christmas. I have gotten emails promising that it’s on its way, yet here it is February 5th, and I still haven’t received my order. I knew that I’d have to wait for it because you claim that you hand make everything, but 4 months is ridiculous! You have had ample time to make a puzzle and a candle. I don’t even think it’s worth it to ask for my money back, because apparently you needed that $38.47 more than I did. I was really excited about your shop and was looking forward to placing more orders in the future, but with the lack of goods I have received, and the false promises I was given, I have lost all that excitement. I understand that life happens, but if you want to run a good business, you should take care of your customers. Especially if you have already taken their money. This was to be a Christmas gift for my sister, to show her that I love her and that I took time to get her something she would appreciate. Because it never came, I had to scramble the day before Christmas to find a replacement gift that didn’t live up to what I had originally wanted to give her. I hope you do a better job for your other customers and their orders.”

I haven’t received a reply nor have I received anything from the company. I made a comment on one of her facebook ads, saying “I’ve been waiting on my order since October.” But it was deleted.

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- Philadelphia, PA, USA
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They kept saying the product was in production and to just give them another week but kept saying that for a month. When I asked to get refunded they said the product was ready but it still never came. I asked again for a refund and they did not reply

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- Brooklyn, NY, USA
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Paid $100 through cashapp for a shirt, but I did no receive it. The cash app of the scammer is $Maxxdadonn9

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- Reading, PA, USA
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I ordered an item Jan. 21st 2024. I was supposed to get a digital review of my item within 1-4 days. I never got it. So I emailed after 11 days asking for one. They informed me they don't do that. Even tho their website specifically says they do. So I got the image, and approved, being told it would be an additional 5-7 days. So I waited. After a few days I emailed. The first response was they damaged my item and had to reprint it. The same day I got another email saying there was a tracking issue (from another team member) so I definitely felt I was being scammed. I asked to cancel. 6 times. They didn't respond. Then finally Feb. 2nd I told them if I didn't have tracking by the next day to cancel. They informed me they don't refund per their policy, however they don't follow their own policy but not following the shipping times, as well as giving excuses for why it was taking so long. No response. So I filed a chargeback claim with PayPal and low and behold they gave me tracking. I still asked to cancel. They said no. The package had still not shipped, it was stuck in 'label created' so I asked yet again to cancel and they said it was too late because it shipped. I said j filed a chargeback and they blocked me on Facebook. So I went to their IG and there is quite a lot of people leaving comments about never getting orders or updates. When I told them I went thru the same thing, they blocked me from their IG.

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- Leesburg, VA, USA
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I order online from a shop via credit card. I never received the item.

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- Philadelphia, PA, USA
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I placed the order , the money was taken out of my account. They “shipped” out my product but it was seized by the United States postal service due to counterfeit tracking. The tracking information they provided me with was fraudulent and I’ve been trying to get a refund for over a month now. The company contacted me asking if I wanted a refund or for the items to be re sent. I informed them that I wanted a refund. This happened on January 16, I have yet to receive my money back and I have be constantly emailing them asking where my money is.

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- Upper Marlboro, MD, USA
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I found the designer on Instagram and decided I wanted to buy a coat from him. I bought the coat 12/11/23. His policy says 2 weeks for processing time with an additional 7 days delivery. I emailed him numerous time at the beginning of January as well as attempted to reach out via social media to get an update on the status of my order and he has not responded, but is still actively posting on his page with new designs ready to order. To this date, I have not received an update or any type of notification about my order, the only type of notification I received was my order confirmation when I first placed the order. I have since disputed the charge with my bank and he has not gotten in contact with them either, leaving them to rule in my favor. Please don’t buy from this company, the designs look nice but he will take your money and you will never receive your products.

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- Waldorf, MD, USA
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This is an unregistered and unlicensed "small business" that is reusing other artists' designs and work to sell what they are calling "custom designs." They are upcharging from what the other artists sell their designs for and misidentifying themselves as a business when they are not. From their Facebook page: "Magnolia Bay Events and Designs is a small business in creating custom designs." This is a lie. They are not a small business registered in Maryland and they steal designs from other artists on Etsy and label them custom.

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