Rocket Commerce Reports & Reviews

Rocket Commerce Reports & Reviews (698)

I ordered three wires (super chargers) and a plug on June 27th. No email confirmation but two charges on my card. I emailed them to ask why I hadn’t received anything and I got an email back saying it took up to 23 business days. I emailed them again after 23 days asking for either my product or a refund and I got another email back asking me to wait a couple of days whilst they looked into it and said They are sure I will love their product. I am now contacting my bank to see if I can issue a charge back On my card. They should be stoped immediately from advertising or trading!

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Ordered Magic Lids on May 14, 2020. Never received e-mail confirmation. My credit card was charged $29.93. Can't get in touch with them. Guess I'll have to chalk this up as being a fool for not checking them out first.

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If you are patient you will receive your orders. It should never take this long but I placed my order somewhere around May 26th and just received it TODAY 7/31/20! That’s basically 2 months but at least I got my items! I hope that makes some of you feel better.

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+10

What address did your items come from?

Liz
Waiting in Wisconsin

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Well, we can hope and pray.

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Yes, it does! Thanks for posting. I was beginning to think I got scammed! Like everyone else I got an order confirmation saying my order was on its way. That was only about 15 days ago though. But usually when I order things I get them within a week so I started wondering and email them to ask where it was at it said it was shipped. I got some stupid email saying you're too busy to respond but they'll get back to me when they can. So then I started wondering where their company was at. And I stumbled onto this site lol I usually get orders right away unless I accidentally order something from China then it takes months. Anyway good to know my sponges will eventually get here I'm sure I will somehow survived another month and a half LOL

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I just submitted my complaint about 8 hours ago and I’m hoping what info I give all you may help. Check all your folders for an order confirmation that would come from noreply@rocketcommerce, (if you haven’t already). If you find it it will have a order number in and a email address. [email protected]. I suggest you all blow them up with emails. I sent them a second one (After no response for ten days)and it wasn’t very nice and low and behold I got a response that my product shipped out. I even got a tracking number. I’m still not going to hold my breath but it’s worth a shot for you all. Good luck to all of you.

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Oh yeah. Got a tracking number from my order on 6/3/20. Far as I can tell today 8/4/20, it’s in transit, in China, as of 6/25/20.

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I got a tracking number but it was a false number and said product not found. I am now on my third email to them.

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On 7/13/2020 I ordered the stretch lids. As of 7/31/2020 I STILL haven't received an order confirmation or any form of communication from Rocket Commerce and also no sign of the lids. There are 3 charges on my bank account from Rocket Commerce so I know the order went through although I'm not sure why 3 charges. Once I submit the order, the site disappeared so I have no order number or anything other than the 3 charges on my bank statement to prove my order. I am normally very careful about researching BEFORE placing orders from ANYBODY for ANYTHING. I really got careless this time. Had I received an order confirmation at least, I would probably have been a bit less concerned for a while. But after seeing 3 separate charges on my statement and being unable to even return to the site to review my order and see why 3 charges, I decided to look at the reviews for Rocket commerce. Now I'm thinking I will not see the lids, or the money ever.

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Country United States
Type of a scam Online Purchase
Initial means of contact Social media (e.g., Facebook)

I made a purchase for some chargers and stuff and have not received my purchase and can't find anyway to get ahold of the company to find out what's going on.

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I ordered a phone charger I never got the confirmation email to say my order was placed I got charged shipping as well and I have never seen the charger

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I ordered phone chargers from them. Got a confirmation of my order which stated an email of when my product is shipped would follow. I never got that email. I emailed them twice and I have not received a reply from either!?

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Same story. ordered the lids and received nothing but two charges on my credit card. Duolingo should not allow this company to advertise on their site. I'm done with ordering from anyone I don't know. No way of getting money back!

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You suck for taking honest peoples money and ripping them off! Karma is grand and she will get you!

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I have ordered a wireless speaker, floating chair and some iPhone chargers from them. I didn’t realize they where the same “company” that I ordered the speaker and chair from otherwise I would not have ordered the chargers. I have not received any of the products and am out the money I spent! They should not be allowed to advertise on the sight!

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I ordered the forever sponge and got confirmation (ORDER #76366BB902). After over 2 months have not received anything and I can not even find an email to communicate with them. This is certainly outrageous and a clear scam.

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I ordered the sponge the June 7th and have not received anything. I paid over 23.94 then was charged 5.99 and then 6.94 bucks for my product and would like my money back or my product.

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This seems like a scam to me,it should be reported,Please refund my money of $11.97 and for shipping of $ 3.99 e-mail is [email protected],Please respond back to me ,this was July 7th when i ordered it

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Initial means of contact Not applicable

I ordered a Miracle sponge on July 7th,still didn.t get it,please cancel and refund my money$ 11.97 plus$ 3,99 for shipping

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I ordered three usb c supercharge cords on 7/01 the gave me a transaction number and a tracking number that is to a fake account.. I want my damn money back...

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I ordered a orthopedic pillow and I haven't heard from them but they took the money already

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I ordered several sponges a month and half ago and not received them!

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Haven’t heard anything from them for a month. Not happy with their company. I have been waiting for a month and also I brought it from advertising on internet. I saw lots of people comment and that advert Rocket Commerce is a fraud and scam. Wow, they need to be shut down and give people money back. I’m not happy. I’m been looking forward to get the charger that I need it so bad. How rude of them stealing people money. Stupid Rocket Commerce.

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I ordered an orthopedic pillow on facebook paid with through paypal same experience as everyone else no replies no communication at all.
this should be shut down.

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