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Rocket Commerce

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Rocket Commerce Reports & Reviews (698)

Acabo de compra un cable de móvil y me habéis saqueado la cuenta, se supone que solo vale 6 euros. Me habéis cobrado lo que os ha dado la gana. Por favor devolverme todo el dinero y ya no quiero nada vuestro

On May 11, 2020, I ordered Revolutionary Silicone Caps. I received an email advising me it would take up to 25 business days and they would email me of the shipping date. It is now June 27, 2020, with no email and no package. I suppose I have been taken AGAIN.

Ordered and money taken off on 14th May 2020. 26th June 2020 I am still waiting to receive my order. DO NOT ORDER WITH THIS COMPANY absolute SCAMMERS

On May 14,2020, I ordered 3 sponges for $23.94, & I have not received them. I wrote them an email & I never received an answer.

+2

On May 14,2020 I ordered 3 Forever sponges for a total of $23.94. I have written this company inquiring about my order, & they never returned my text. They were pretty fast to take my money, but very slow to reply. I would like to know where are my sponges!?

+1

I know exactly what your going through I ordered one sponge luckily but still such a shame that they never came in the mail and we all got scammed :(

Would like to find out where my order is , my money was taken that day and I haven’t heard from them

Omg. I just read all these reviews and have to add my name to the list of those being scammed. I ordered the phone cables and also haven’t heard from them. Now what do I do! Totally pissed!

I know I'm wanting to know where my money went as well :(

I ordered 2 of the charging cables and I’ve never received an email but my money is gone $25.99 plus $5.99 I guess for shipping which was supposed to be free if you ordered 2 I feel so angry

Took my money 20 June - no order confirmation, many messages on facebook reorting non-delivery of products many weeks after ordering and payment taken.

Why are they allowed to continue advertising on facebook?

I'm in that same boat as well it sucks because I was looking forward to the sponges to try them out.

We are in same boat

I ordered lids on 17 May 2020. Rockett took my money on 18 May. Rockett advised by email that they would advise when order had been sent and that delivery generally takes 10 - 25 business days. Not counting Saturdays and Sundays it is now 30 days!
Rockett said delivery would be by UPS. I have messaged and emailed Rockett several times but no answer. I do hate feeling I've been done! I should've read the reviews.I also had another order from another company being delivered by UPS and it disappeared at Tamworth.

Same as me

Having trouble trying to show email reply address.

RC- English

20:50
Via support.82304.a63d3e2f6fa61594 This is an email address that came back from Rocket Commerce when we emailed them at their support email.

I ordered Magic lids on 30th May 2020 and was told I would receive and invoice which I have not had. I have also had $47.93 taken from my account with absolutely nothing to show for my money. Not very happy. Please explain. Ursula Dunseath

This company is a SCAM. They stated buy two get one free. they charge me for three sets and never delivery. I called my bank to dispute the charges and they informed me that Rocket Commerce was pay in cash from my credit card what generated two new charges $10 for a cash transaction and $0.50 intereses. I still dispute the charges and hopefully I will recuperated the money.

Ordered from FB on June 7th. Money was taken immediately thru PayPal. I emailed Support and had a response quite quickly saying, order has shipped -- it takes 10-45 days to receive! Wow that's a long time for a little pkg. of lids. Guess I've been had :(

How did you contact them?

Thanks

BEWARE, THESE PEOPLE ARE THIEVES! I placed an order for the magic lids in April 2020 and now its June 25 and nothing. They sent me a confirmation of order and info that said I may take 10-25 days to ship but I would be able to track my order because as soon as they shipped my order I would receive another email wit tracking information.. THEY ARE SCAMMERS. ITS THREE MONTHS NOW AND NO MERCHANDISE! Don’t waste your money. My bank is helping me proceed with some legal action..

+1

The want us to report our experience but what are they gonna do about it?

How can we get our money back? Anyone know any ideas

2020 from this rocket commerce company’s ads on face book, money taken out from my bank account double the price £62 June 22 already and I still haven’t received an confermshion of the product I ordered. “NO” magic lids delivered. I believe after reading all this complaints and reviews..I .am also a victim of this company scam. How can we stop them? Anyone
Gillian wolstenholme

+1

I order magic lids on 8 June, 2020 from ads on Facebook. Nothing has arrived. I had an email asking me to confirm my address, and then I received an email saying they had been shipped which included a UPS tracking number. However, when I logged onto UPS and entered the number it said it was invalid! Still no magic lids.

+2

I ordered magic lids June 17, 2020 from this rocket commerce company’s ads on face book, money taken out from my Credit card right away at that moment, but until now June 25, already and I still haven’t received the product I ordered. “NO” magic lids delivered. I believe after reading all this complaints and reviews..I .am also a victim of this company scam. How can we stop them? Anyone?

+3

Ordered an iPhone charging cable for £9.99 plus £4.95 delivery. No confirmation email received for the order. Order placed on 22/06/20.

My mom also ordered a iPhone charging cable and no confirmation email. And it’s already pending withdrawal from her checking account. Having her call her bank now to cancel the order. Thanks for reporting this.

I ordered the forever sponge. The money was taken out instantly and I never received it (that as over two months ago). This is definitely a scam. Facebook needs to take this down. They're stealing money from hundreds if not thousands of people and getting away with it. Is this not illegal?

+3

Yes it's illegal I ordered on 1st of June and what do u know no goods but took money out of my bank account straight away

Order 8666254184 May17 $29.94
Not recieved
Where is my order?
Extremely dissatisfied

+2

You'll never get it. I never did either. This company is fake.

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