Rocket Commerce Reports & Reviews

Rocket Commerce Reports & Reviews (698)

Just bought a orthopedic pillow from this company today , saw advertised in facebook.
I haven't even received a email but the money was alreday taken from my account.
I'm worried that this is a scam and I lost the money

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I ordered silicone lids and the money was taken June 1/2020. To this date I still have not received them, considering there’s a 2 day delivery advertised if you pay extra for UPS I am very disappointed. I have not even received an update! Called the office and it was closed.

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ORDER #9EF166ED84 I ordered them the silicone lids on May 20th got an email saying it is being shipped out. Today 6/23/2020 no lids yet

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My credit card was used by Rocket Commerce Florida though I never ordered anything from them. Have not even heard of this company leave alone order something from them. How they got my credit card number is surprising. They could be hacking credit cards too. Therese Rosario

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ORDERED SILICONE LIDS, THEY SAID THERE WAS A PROBLEM WITH MY ADDRESS RE SENT IT... NO RESPONSE NO GOODS BUT MONEY HAS BEEN TAKEN FROM MY BANK ACCOUNT... THIS SCAMMER NEEDS STOPPING!

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Ordered poly seal caps and money taken out of bank account. Delivery was to be 5 days with 5.99 shipping I paid for faster delivery. No caps and they have the money.

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Same as with others, placed an order for the silicone lids on 13th May, email received with the usual information. No products and no way of getting in touch. Kiss my money goodbye and don't ever buy anything advertised on facebook again. Shame really as I am sure there are legit companies out there advertising. Lesson learned.

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I place an order on 19thMay and my account was charged. I received email stating delivery with 10 to 25 days. As of today 23rd of June no order. No reply email.

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Scammer's website Facebook page/ads
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Email

I saw an ad/video of the forever sponge. I thought it was a cool idea and was said to get 2 sponges for $12.00. I figured thats a great deal. I made the purchase they only asked for my billing address not shipping, but charged me $3.00 for shipping. They sent me a confirmation email with a tracking number. The tracking number didn't work. I emailed them several times about it and got a response saying "message not delivered". I also wrote the facebook page, as well as facebook. Its been months and I've not received even an explanation. This is complete BS facebook promotes them.

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Paid for the silicone seals money taken out of the credit card for the amount stated (free shipping to NZ) then another payment was taken out too, have heard nothing from them when I tried to contact them through their USL chat, as they say they will e mail the order number through, there is no e mail address for this company so no way getting hold of them, something needs to be done regarding rocket commerce as they are scamming people out of money, I for one will be taking this further through my bank is there anyone that can sort these people out?

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Hi Kristin, we were reading these reviews and so we just sent an email to rockettcommerce.com and got an automated response. But the email address had 2 via email addresses. RC- English

20:50
Via support.82304.a63d3e2f6fa61594

We ordered the lids also and noticed they charged us $13.99 for DHL shipping. Looks like we will be getting this sorted thru our bank also. Also looks like it will pay to charge your credit card so they can't keep taking money out.

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False advertising . Money taken and no products arrive !

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Taken my money and no product arrived and no one to contact

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I ordered magic lids from them on May 13,2020 and never have received the product. My CC was debited on same day and a Thank You e-mail confirming my order # was sent to me. This was the last I have heard from them...No products and NO money.
Caprice W. Hough

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DID NOT RECEIVE MY ORDER (ORDER #7D54145449) I DID GET A "THANK YOU FOR ORDERING. MY CREDIT CARD WAS CHARGED ON 05/19/2020 I STILL HAVE NOT RECEIVED THE ORDER. IT'S NOW 06/22/2020! --- JOHN ALBERTSON

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Is there anything that can be done?

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I ordered silicone lids on June 1st and guess what no purchase received yet money was taken out of my bank acc
ount how can u get away with this like other people I ordered through Facebook I'm advising people do not order from the is bunch of scammers lesson learned

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Scammer's website rockettcommerce.com
Country United Kingdom
Type of a scam Advance Fee Loan
Initial means of contact Email

I have ordered Flexible Silicon Lids on 20 May for amount of 32.85 pound and it was transacted from may account, I received a confirmation this delivery. Until now I did not receive anything from them. In there confirmation were saying that they will dispatched this order within 10 to 25 business days.
I thing that this company is a fake or scam.

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DONT PURCHASE ANYTHING FROM THIS COMPANY - MAGIC LIDS... Just purchased the Magic Lids from this company... Our bank called to notify us of an unsual transaction activity and that there had been scam companies using facebook etc, advised us the payment has gone through.. However after receiving the call I did some research to see this company is a scam.. Money lost, even tho we did receive an email however does not mean anything...

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Where's my stuff it been a while never received no confirm email

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I placed an order for 2 sets of lids last night and never received the confirmation email but the charges are on my account. I looked up this company and many people never rec'd their orders. I want the charges off my account!

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I'm in same boat as, you these people should not get away with this it is disgusting

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I ordered the NoTouch items on the 12th May. I took a photo of my order details & number. It also said i would receive an email with my number details shortly - never received one. I have been trying to get in touch, but the website i have on the photo is "uk.no-toucch.com". That sent me to a website saying the domain was available to purchase. Very frustrated that they are making money through the Covid -19 pandemic & not sure what to do next apart from ring my credit card company. Only just got my statement so I could see the company name! S Lambert

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