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Rocket Commerce

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Rocket Commerce Reports & Reviews (698)

I ordered the metal device that opens doors, use to sign name and to put in numbers without touching the device. Emailed them three times, NO ANSWER. Called number 301-402-7070 FL - MAILBOX WAS FULL, VOICE REPEATED MY PHONE NUMBER. I BELIEVE THIS IS A SCAM AND A FRAUD. DO NOT ORDER FROM THIS COMPANY. SCAM ARTISTS. PREYING ON PEOPLE AND TAKING THEIR MONEY DURING THIS PANDEMIC. KARMA WILL GET THEM IN THE END...AND GOOD LORD ABOVE...

Ordered forever sponges back on 4.20.2020 in the amount of 47.98 plus 5.99 for shipping. Still no update attempted to contact and the email for support comes back undeliverable. If anyone has contact I would like my money back

+1

I ordered the lids on May 14, 2020, $23.94 was drawn very fast from my cc, though I got conf# no further note, and no contact # nor any other contact info ! Well, I got scammed

+1

I bought the lids - in fact I bought two sets hoping to get the third one free on May 8, 2020. Again, as indicated by the previous person, I received a tracking number but no other information to contact them. I emailed them too but to date no response has been received from them. They are on Facebook still and also come up in the duolingo French classes I am taking. definitely seems like a scam! Why do these companies allow these scammers on their websites!

+1

ordered on May 16th, I received a confirmation but no tracking info. I emailed several times with no response ?

+1

I have ordered some of the miracle lids on 6/5/2020, very fishy because not receiving the email of the order confirmation. Secondly is never received any reply no matter how many emails have been sent even is being mentioned in the company policy that [email protected] will reply within 24 hours. The fastest response from this company is the pending transaction is immediate showed in the credit card account. Obviously this is fraudulent transaction, so please do not suffer in silen,t at least file a complaint to stop the scammer to victimize another person. sincerely, Kng from USA

+1

Hi, i have also ordered these lids..i had an order confirmation with an order number but no email with the tracking number. Ive waited the 25 days for delivery, but nothing has arrived. Its disgusting. However you can actually buy these lids on amazon. They are silicone lids. I might do that, but will report tbis company to trading standards.

I have ordered some of the magic lids x 4 money has come out of my account also other payments I'm not sure what for .So anyone checking this company out it seems bogus .I will contact my bank .I am from the U.k 5/6/20

+1

Ordered the sponge on 5/17 and have not received it. What our my options. Can I get my money back?

+7

I have order the lids and sponge OM MAY 16 th and never got any answer from them.
have not recived anything. what can i do ,i have a very low income 64 year young i need help to get my things or money back. thank you susan

+1

I ordered 2 sets of the 'magic lids' at the beginning of May, I never even received a confirmation of my order, let along the lids. What can anyone do? I assume it is a scam since so many other people haven't got theirs either.

+2

Ordered the no touch 7 May, still waiting delivery, unable to email company to get a response.

+1

I ordered the Magic silicon lids on May 15 and never received the email which was to be sent 3 business days after my purchasing and today June 4, still no email or shipment on the way. Looks like a scam to me, I will be in touch with my credit card company to file complaint and to try get a refund.

+2

I had ordered the magic lids, on may 16, y received an email with the order confirtmation saying my order will be shipping the next 3 days.
Now is jun. 4 and I never been contacted for shipping purposses.
What are my options can anyone help?
Very disappointed ?

+1

I ordered 2 No touch Multi and another one for free, on May 15, received a confirmation that I will get an e-mail at least 3 days later, statin that the order has been shipped, we're now June 4, never received anything about them, I think that this company is using us to get our money but won't send what we ordered. I'm asking for a refund on my credit card. I'm really upset about the situation.

+3

I purchased the Rocket Magic Lids on 5/7/2020. Total $29.93 for the order. I sent an email on 5/26 asking why the items had not been delivered. On June 2 I sent an email stating that the non-deliverance of the items will be reported to our credit card company.

Made a purchase never received merchandise , tried emailing customer service, no reply back, I want merchandise or money refunded

I ordered the reusable bowl covers on 5/1 and have yet to receive them. They charged my credit card on that same day. The bill has arrived and still no covers. It seems that my card should not have been charged UNTIL the items were shipped. I have filed a complaint with my card and hope to get some satisfaction. I certainly hope I have learned NOT to order things on line.

Ordered the forever sponge on 6/4/2020 and still no news from them 2 months later. I will call my credit card compagny.

+1

OMG I have just placed an order for these lids x 3 as wanted for friends also.
Has anyone managed to get their money back yet or received their order?

I ordered magic lids on 07/09 and received confirmation email but no follow up with tracking number etc and I assumed I had been scammed but decided to wait another few days before contacting my bank. Surprisingly the lids actually arrived today.

wondering if you are in the U.S. I am in Canada and still waiting. But I didnt' get a confirmation email. My cc was charged 4 times.

I meant 07/05/20

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