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Undelivered Merchandise

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Undelivered Merchandise Reports & Reviews (166)

- Fort Myers Beach, FL, USA
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YOUR SITE WOULDN'T ALLOW ME TO ENTER THIS UNDER THEIR LOCATION:

Supic Company Limited

297 Tottenham Court Road, London W1T 4T4,United Kingdom

THEY ADVERTISE ON PINTEREST NON STOP.

I TRIED TO ORDER THE "PEOPLE SIZED "DOG" BED WITH BLANKET AND PILLOW" FOR ABOUT $50. PINTEREST HAD PHOTOS ALL DAY LONG (ANOTHER VERSION THAT WAS ON SHARK TANK SELLS FOR $400). I NOW BELIEVE THEY RIPPED OFF THE PRODUCT.

I ORDERED IT. THE CREDIT CARD DECLINED THE CHARGE. I THOUGHT IT WAS AN ERROR ON MY PART AND USED A DIFFERENT CARD. THE BANK PINGED ME, I SAID IT WAS OKAY TO PLACE THE ORDER (THEY HAVE THE "SECURE" SYMBOL NEXT TO THEIR SITE, I THOUGHT THEY WERE OKAY).

I WAS CHARGED ABOUT $50.

I EMAILED THEM AND SAID NOTHING CAME. NO REPLY. I TRIED AGAIN. NO REPLY. IT SEEMS MY BANK HAD ALREADY GOTTEN MY MONEY BACK KNOWING THEY WERE A SCAM.

THE SITE IS STILL UP, NO BEDS, BUT THEY SELL MANY ITEMS. PLEASE GOOGLE THEM, SO MANY PEOPLE ARE GETTING RIPPED OFF AND I DON'T THINK THEY WILL TAKE THE TIME TO FILE A REPORT.

PLEASE LOOK INTO THEM.

THANK YOU.

CARI

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- Palm Harbor, FL, USA
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A purchase was made for a less than genuine looking bracelet. On the merchant’s website, it stated that the store is based in North Carolina. After 2 weeks of me not receiving my item, I requested cancellation. The merchant, even though the item was not in her possession, initially refused to cancel. She finally agreed, and when 6 days pasted by with the item still not cancelled, I reached out and the merchant stated that a refund would appear on my account in 1 to 3 business days. Instead, the merchant sent me a tracking number stating that the item was shipped on the same day that the merchant said the refund would be provided. Upon checking the track number, I was provided with a message that the item was being shipped from Turkey to Australia. The merchant is a fraud conducting business on Etsy’s website under a false business name and website in North Carolina.

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- Naples, FL, USA
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Looking for a viral product on tictok this website had it I ordered it and it never arrived when I contacted their customer service email a guy named Jason Rogojan emailed me back saying it was on the way it never arrived

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- Las Vegas, NV, USA
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I found some good deal in flight tickets and check about the flight number and times and everything match but I never received my tickets

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I purchased 2 suit cases. They said they were delivered to California. My address is in Florida

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I ordered a dress on 7/26/22 and never received the product. There is no phone number associated with the company. No one responded to the numerous emails I sent to the email address provided by the company.

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I placed an order on June 11, 2022. After 1 month of never receiving my order, tracking number, or any communication I reached out to the company via email and their social media sites. I have received multiple emails stating that they were back ordered and I should be if not already be receiving my product that I ordered. I informed them that I would like a refund since I have yet to receive my order. They keep saying it's coming.

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I ordered a Crazy Cart Riding toy for my six year old grandson because they had the best price. it has been 26 days and I still have not received the product nor has my credit card been charged. I sent an email to ask when I can expect delivery but have not received a response. I called but could only leave a message. I suspect foul play. At first the website did not give me any reason to suspect anything but now that I scrutinize it more closely I notice their phone number does not follow the usual format. It is shown as 786 980-93-81. Notice the extra hyphen. Also, the art displayed on the top left along with their name looks more like that of a kitchen utensil or appliance store, not a toy store. in addition, when you click on their "Contact" tab they describe themselves as Ganbino Handyman Services, NOT A TOY STORE. Coincidentally, (I emphasize coincidentally and do not assign blame to this business) but since I attempted to make this purchase I have had fourteen fraudulent purchases on my credit card.

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I ordered two couples t-shirts. I never received a tracking number or confirmation. Upon further research I have come to find out this website is a scam and I want my money back!! I paid $44.99 They have not responded to my emails!! I want this fixed asap!!

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The site gives false tracking information and updates. I never received the product.

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This business is claiming to sell computer screens for your laptop. It is $500+ US dollars. I purchased the item 6 months ago, with a promise of delivery in 1 month. They keep saying they don’t know when they will have their supplies and will ship it soon. It’s been half a year. I requested a refund 3 months ago. No refund. They claim they have such a large volume of return requests they don’t know when they will get to mine. They are stealing money from people.

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They promote that they will create a mini figurine of your World of Warcraft character. They do not. They take your money and then never respond to your inquiries on if their product will ever be sent to you. I ordered July 9, 2021 and have yet to receive anything. I have had one response from the company in September 2021 saying "it will be shipped this month" and then radio silence. I'm out $164, don't fall for the same scam I did.

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This scammer lists ads on Facebook. They offer to sell footwear.

I purchased a pair of sneakers from them.

I never received item. I sent several emails to them only for them to reply with a bogus tracking site. Item shows “in progress”.

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I purchased a self inflatable airbed from Wuleft Limited online in July and still have not received. I have emailed them numerous times and they keep saying they will resend another one each time. Nothing yet!! They are not reachable by phone either.

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Promoting a drug free product for anxiety on TikTok. Received payment from my bank and I never received the two products. I’ve tried contacting them with no success. I was never provided tracking number or anything.

They have no right to do this to their consumers. It causes more anxiety.

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I purchased an eczema cream and soap on August 24th, it’s been a month and tracking still shows it hasn’t been sent and I’ve tried contacting sent email even wrote a message on the sites Instagram. No response whatsoever $155 later

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Website advertising variety of products.

Takes credit card info but never ships.

Never answers phone or replies to emails.

Credit card bill charge appears under different company name. Address is located in NY State.

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Ordered a product in July from Pheromonie.com and never received tracking or receipt of purchase, and the funds had been withdrawn from my account. I had reached out to their only method of contact ([email protected]) to which an automatic reply had said the order would ship 3-4 days. It has been months. I continue to get this auto reply.

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michaellin ([email protected])To:you Details

Dear Customer,

We apologize again that we failed to bring you a good shopping experience.

We really can't arrange a refund for you. It's not that we don't want to refund, but that the refund will make us lose everything.

We are just a small start-up company,

As you know, the epidemic continues to spread, and the economy has also suffered a lot of negative impact.

It is already very difficult for us to do business in such an environment,

The loss of parcels in transit now makes our living environment worse,

Therefore, we cannot arrange a refund.

We also hope that the package can reach your hands smoothly,

But we really cannot control it. We sincerely hope that you can give us a chance to improve ourselves, and we will not let you down.

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Everything seems legit until they fail at delivering you the item you paid for. Then it’s lost in the Mail. The person I talked to accused me of keeping the wrong item (which I never got) and basically tried to continue for 30 days until I could no longer put a stoppage of payment on the bill. Which I believe was his goal to begin with. It was a close call for me but others should be warned.

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