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Vehicle Services Division

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Vehicle Services Division Reports & Reviews (151)

- Mount Laurel, NJ, USA • Nov 19, 2024

Got a letter in the mail detailing my car make model & year saying I need to activate my coverage before I lose my factory warranty on my car. Must call within 5 days, otherwise I will be financially liable, etc. Signed by Andrew Williams, Program Coordinator.

- Syracuse, NY, USA • Oct 01, 2024

Scammer mailed a notice implying I needed to obtain a service contract for my new vehicles warranty

+1
• Sep 22, 2024

This letter arrived home with my father's name on it, saying that we needed to call before a date that had already passed. The letter said we had to pay for not contacting them for the vehicle warranty or something. We don't have a car but my dad has a car license, but anyways it was pretty obvious. The company also has no name, saying only, "Sincerely, Andrew King, Program Coordinator."

Image file below.
Time Sensitive

+1
- Denver, CO, USA • Sep 16, 2024

received a letter , telling me to call them with my VIN and current mileage

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- Bolingbrook, IL, USA • Aug 15, 2024

Received a letter in the mail with no return address, no company name, just "Vehicle Services Division" stating that my coverage for my new car may have already expired. The letter had an attachment that says "Registration Fee Voucher" in the amount of $199. It also says to contact them at 888-413-6075 by the end of the month. I didn't call anyone, the whole thing upon opening looked totally fallacious.

- Columbus, GA, USA • Jul 03, 2024

I received a letter by postal mail with no identifying information as to where the letter came from other than the "PRESRT STD Postage" on the envelope from St. Louis, MO. The letter included an unofficial check made out to me for $199 but nothing in the letter indicated what this was for. The letter was from the "Vehicles Service Division" and marked "Immediate Response - Final Notice" telling me my vehicle coverage may be expiring or may have already expired and that their records showed I had not contacted them to get coverage. It asked me to respond my 07-19-2024. Fortunately, I knew right away it was a scam but decided to finally report this one.

+1
- Athens, TX, USA • Jun 23, 2024

said that my brand new car factory warranty was expired and i needed to call to buy more or id be financially liable for all repairs

- Denver, CO, USA • Jun 06, 2024

I received an official-looking letter in the mail that said to call this number by 06/07/2024 and provide VIN and current mileage of my vehicle. I just registered this used car I’d just purchased from my mom. The letter stated, “You are receiving this notice because your factory warranty has expired or may be about to expire.” At the end it said, “Call within five days to ensure eligibility.”

- Columbus, GA, USA • Jun 05, 2024

Has a registration fee voucher for $199, but says it’s not a check. Letter had my vehicle type on it.

- Valrico, FL, USA • May 29, 2024

Received a notice in the mail with a voucher that looks like a check. The voucher reads "Registration Fee Voucher" for $199.00. The statement says "Final Notice". This letter is to inform you that the vehicle coverage on your ____ may be expiring or may have already expired. Our records indicate that you HAVE NOT CONTACTED us yet to get your coverage up to date.

Without a vehicle protection plan in place, you are at risk of being financially liable for any and all rets

However, you still may have time left to activate coverage on your vehicle before it's too late. No insgs

will be required and final acceptance is subject to your ability to meet eligibility requirements.

We reserve the right to revoke your eligibility for service coverage after 5 days.

Please call IMMEDIATELY as this will be our FINAL ATTEMPT TO NOTIFY YOU: 1-888-413-607

PLEASE RESPOND BY:

6-14-2024

+1
- Rochester, NY, USA • Apr 27, 2024

Received a letter from said company about a 2014 nissan (that i do not and have never owned). Letter says to contact them regarding the vehicle's service contract as it's about to expire. Also, i will be financially liable if i do not actuvate coverage. Letger is signed by the "program coordinator" AW. No return address was present on envelope

• Apr 25, 2024

The scam letter was sent several times within a year period, referencing my vehicle and asking for the vin and mileage by a certain date. The letter is demanding and pressuring recipient to take action by calling 800-851-0673. The letter does not list a company name or address, nor does it list an email address to contact. I have also moved in between and still continue to receive this scam letters.

- Denver, CO, USA • Apr 24, 2024

Same as the post on your page. I got a non-descript form letter from Richard Thomas program coordinator from vehicle services division private and confidential. Final notice. I also got a postcard final notice that was pre-sorted first class mail US postage paid permit number 1935 out of Sacramento California. I didn't respond to either

- Chattanooga, TN, USA • Apr 16, 2024

Days after registering my car in the state of TN, I received this letter stating my warranty is about to expire and I need to reply in 5 days. I knew something was off because my car is 14 years old.

+1
- Parkersburg, WV, USA • Apr 15, 2024

Just got a letter about expiring services for my vehicle

• Apr 01, 2024

These letters (and sometimes postcards) as well as non stop unsolicited telemarketing calls have been non stop ever since I made the mistake of asking for an auto insurance quote from an online service when my teen daughter got her license and needed coverage. My info is unlisted and private and this is 100% a scam. They don't even give the name of the company or any address/email etc. no way to look up this business bc it does not exist. I can't even refuse these scam letters bc they have no return address. These people are sick.
Fake 'Vehicle Service Contract'

+1
- Portland, OR, USA • Mar 17, 2024

Final Notice requesting VIN and mileage on my current vehicle. Addressed to me at my home address, no return address listed. Just said Vehicle Services Division Private & Confidential. Listed a customer ID and the RE listed a vehicle that wasn’t even mine. Said, “Sincerely, Richard Thomas, Program Coordinator”. 1-800-851-0673. No website or email listed.

- Naples, ID, USA • Mar 06, 2024

A no name criminal company pretending to be the vehicle services division of my county tried to get me to pay money for a warranty that was not legitimate on my car.

- Mankato, MN, USA • Mar 01, 2024

Consumer received letter in the mail noting that they needed to contact Mark Smith at Vehicle Services Division in regards to their vehicle service contract. Noted short time to get back to them before it was too late.

- Belleville, MI, USA • Feb 27, 2024

I have several letters from 'vehicle services division' and above phone number requesting me to sign a $199.00 check and send to them. There is no return address and no address on inside of letters. Also, there is no address or information that i can find on them online. The only thing online is all the scams from them!

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