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Vehicle Services Division

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Vehicle Services Division Reports & Reviews (150)

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I received a letter from this company stating my auto insurance would be terminated unless I responded by 11-14-2022 with my current mileage, I am a senior, Interestingly, I received letter on 11/17/2022. The letter seemed important so I called, he verified my VIN # and ask for mileage. He then said he was going to try and get me the premium insurance I needed, I told him I was happy with my coverage……and he said “your car has no insurance”! Not true, I do! Scammer!

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+2
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I started receiving letters & post cards from these people over 1 year ago. Now they have same info but new signature. JAMES WINTERS I'm curious how to report them to USPS for fraud. Any ideas?
Multiple letters received

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+11
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I had them and was never giving the company name or the person that I was talking to. I was told that my warranty had expired and I can use an credit card today to restart my warranty that will cover my vehicle for 5 years for 455.00. I told him I don’t have the money right now. Then he ask me when do I get paid next because they can take my funds out of my account when I get paid that it would be easier on my to not forget to pay them. I said sir no way would I every give out my bank info to a scamming company who can’t provide the correct info. Please find another job to do before you scan the wrong person and you and the company would all go to JAIL.

Phone # 1-800-851-0673
Response to this notice requested

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+5
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I got multiple letters (same ones as shown in these photos) notifying that I needed to contact this number before my factory warranty expired. They forwarded me to customer service to report the VIN and mileage of my newly purchased car.

Unfortunately, I was naive and I fell for their scam. I should have known to verify with my seller how payment notifications for my warranty would be issued. I should have also been suspicious when my payment was initially declined by my credit card company. But I provided my credit card information to make a payment of $193.74 that was supposed to cover 18 months of warranty. One month later, my credit card company notified me that another charge was made-- and declined.

When I tried to call back the number, they again forwarded me to customer service. Customer service started making excuses about not being able to access my account due to connection/technical issues. It was then that I looked up the phone number and "Richard Thomas" online, only to find out this was a whole scam. Thankfully, my credit card company is handling the issue, but I've learned my lesson!

VERIFY--do NOT share vehicle details or make any payments!

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+12
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Thanks for James Winters wrote me and I’m so glad I listened to the Lord’s voice and told me to look up his name and the phone number and I saw the paper that you shared that it’s a scam. I was going to take the paper to my dealership to look at it but when I heard God’s voice I throw it away . Thanks again for sharing.

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I got a letter in the mail saying that my vehicle service contract for a car that I DO NOT OWN is expiring and that I should call them with my VIN # and mileage right away. The number to call on the letter is 1-800-851-0673. When I Googled said number, it led me straight here. Surprise surprise.
Vehicle Service Contract Expiring

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+8
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I received a letter stating RE: 2018 Chevrolet when I called they was very unprofessional the first thing was ask is my vin and mileage I told the rep I have never owned that type of car he then went on to ask then who do I told him I do not know so he states well do you have a car we can check to see if it qualifies for warranty I told him no then he said he would remove me from the list through phone number this company is strange
Response to this notice requested

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Found these in my mailbox on the same day. I called using my designated number and gave them piece of my mind.
Scams are becoming more sophisticated/ official.
Two At A Time
Two At A Time

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The letter states to call them because my car warranty has ended which is not true and they say I can pay about $100 a month to keep my warranty.

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I got this letter as well, my name and info. I though no website was weird so I googled the program coordinator on the paper. Richard Thomas is an actor on Ozark and many other older movies. Like woooow.
Yes I got the same letter

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+5
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Hello, I just received this same letter today. My name wasn't anywhere on the letter, but my home address was and they had the correct make, model, and year of my car. Do you all know if there is a way to report this as a scam? Because sounds like a ton of people have also been getting this letter. Thanks.

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+9
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I got the same letter as everyone else. From what I'm reading on the website this is a scam.
SCAM: Richard Thomas | Vehicle Service Division | 1-800-851-0673

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I'm tired of this. I've gotten 12-15 letters. No logo, company name, address, date, and obvious fake names means I kept tossing this obvious scam in the trash, but now it pisses me off that they're wasting paper. It's a scam to either get real traceable VINs with mileage and sell fake cars online that will VIN check to a clean title (which I've seen done many times), or sell vulnerable people fake extended warranties, or both. I reported it as Mail Fraud to the USPS. It's a felony to use USPS for fraud. This is being mailed out of St. Louis, MO.

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Wanted me to pay a Reinstatement of my car insurance full coverage for the next five years

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Spelled my name wrong and just looks like a scam overall.
Scam Of Course

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Yesterday I received 2 different notifications from this company in the mail. There were 2 different phone numbers given for me to call, both already mentioned on this website. They both said to contact them immediately to activate coverage on a car I bought last week. One notice said the factory warranty had expired. They both gave the wrong year for the car, so I immediately started investigating. I was ready to call them, but decided to look them up on Internet first, thank goodness. The information is all here about their scamming. Don't be fooled or fall for their scam!

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+8
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Stupid scam this is the second one
Response to this notice requested

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+3
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Fake factory warranty letter. No email, address listed. No company logo.

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+6
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Vehicle service division
Response to this notice

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+6
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They played dumb from the very beginning asking me for all my info...right so I asked well you should double check just so you know who your really wanting to talk to cause I could be the wrong person that your interested in. Then I hung up.

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+5
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Received a letter from "Richard Thomas" from "Vehicles Service Division" at 800-873-6215 re a warranty expiring on a car that I don't own. I suspect they want me to call the number to inquire whether someone was using my identity to obtain a car loan.

Oh, and helpfully, they speak Spanish.

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+6
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Ima go with I think they do for $500 Bob lol. If you go to the bottom of the scam letter it says "Se Habla Español" but who knows if they can actually speak it. Scammers and liars need to burn in hell

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Vehicle Services Division Contacts

Vehicle Services Division associated photos:


Phone:
+1 (888) 413-6075 2 0
+1 (800) 851-0673 0 0
+1 (877) 205-9492 0 0
+1 (888) 582-6670 0 0
+1 (877) 203-4130 0 0
+1 (888) 261-5024 0 0
+1 (888) 582-6870 7 1
+1 (800) 298-4306 4 0
+1 (800) 873-6215 1 0
+1 (800) 851-0673 6 4
+1 (800) 755-4172 1 1
+1 (888) 413-5067 4 2
+1 (888) 582-6870 0 0
+1 (800) 486-9611 0 0

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