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Vehicle Services Division

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Vehicle Services Division Reports & Reviews (150)

- Zeeland, MI, USA

received a letter from Mark smith of "Vehicle Services Division" telling me that my "2020 Mercedes-Benz" factory warranty had expired and wanting me to contact them re a vehicle service contract. I do not have a 2020 Mercedes-Benz. letter requested VIN Number and mileage. no company name, no address or location.

+4

I got a letter for a warranty. Wow they are stupid. Get a stupid life. I send my letter to the cops. Stop bothering.
Scam

+2

i called and spoke to one guy and he said he would transfer me & didnt. then i called again & another guy picked up and I asked if this were a scam and the guy said "A SCAM?", he said we get your info from car companies. i was recently shopping for a car so some dealership is shopping all of our info arohnd for them to send these out to us. did anyone use carmax or kelly blue book at all? or recently in the marker for a car?

mine was dated 1/25/23 for $199 voucher

+6

Letter alerting of factory warranty expiring.

I received a bill for $199.00 for vehicle protection plan from Vehicle Services Division, no agency/company, address, website or name of anyone from there, just a 1-888 # which I assumed was a fraud. I googled the # & found it's fraud/scam. I always do this before I'd pay anything of give personal info.

+9

I've been receiving these letters in the mail multiple times. Each time they have a different year/make/model of cars I've never owned, one being a 2021 Nissan. They ask for VIN and current mileage. It is signed with a stamp named Richard Thomas, Program Coordinator 1-800-851-0673, which is the same number they want you to call. Such a scam. I hope they get closed down before too many people fall to their scam and lose money.

+3

So my sister has been getting notices back to back like 3 days apart, and we called twice already. At first, we got a pink slip only, then on 01/25/23 she got another one, and then the 01/26/23 she got another one again !?!?!
my whole thing is the letter on the 25th I had already called and told them that id go to my local pd if they keep sending her this mail and the lady was VERY, VERY rude to me Stateing "Ma'am there are other companies out there and that they dont accosiate with what we do " and that " we will take her name and address form the send List >

this is some of the info that we have that might help you guys who are on the CA side (2023 update) :

- 2017 /Acura/Rdx
- phone number to call: 1-877-397-1025
- Person that Is stipulated :
Scott Wickstrum
Program Coordinator
1-877-397-1025
- then this is the message at the bottom of the letter

" this offer is contingent upon vehicle class code from True Auto Insurance Services, Fort Worth, TX this is not a notice from your manufacturer. California license #OL**3*1
Scam and what we did
Scam and what we did

I HAVE BEEN RECEIVED THESE LETTERS FOR A WHILE NOW AND I DECIDED TO CALL THE # THINKING IT WAS SOMETHING URGENT REGARDING MY NEW CAR . when i CALLED A VERY RUDE AGENT SAID THAT I HAD TO PAY $195 NOW OR ELSE I WILL BE LIABLE FOR ALL MY CAR DAMAGES . LUCKLY I DID NOT HAVE THAT AMOUNT SO I ASKED FOR SOME TIME TODAY , AND HE TOLD ME IN A VERY RUDE WAY THAT HE COULDNT WAIT , THAT I WAS GIVEN ENOUGH TIME , THEN I SAID " IM SORRY I DONT HAVE THAT AMOUNT AND HE SAID " YOU ARE THE ONE WHOS GONNA BE SORRY , NOT ME " THEN I REALIZED THAT IT WAS NOT A REAL COMPANY . THANKFULLY I DID NOT PAY AND THEN I DISCOVERED THIS PAGE! PLEASE BE AWARE! IT IS A SCAM!

+9

I got a letter in the mail and I had not even bought the car yet. Only test drove it. They even sent a check to register the vehicle. The notice was sent on the 9th and I didn’t purchase the car until the 23rd. No return address, no email, nothing.

LOL - I don't and never have had a car! Some sort of "servace contract" Program Coordinator 1 - 888 307 1175 Mark Smith "lol and be at RISK for financial liability" (I used to work for NYC lawyers!

+1

I got these letters too.
Scammer's phone 1-800-298-4306

+14

I also got a physical letter in the mail although they did not have my apartment number, telling me that my nonexistent 2021 Mazda CX – five has an upcoming expired factory warranty. It looked like spam but there was no business name. I called simply to find out who it is and I can’t make out the name of the group on the message. I did not leave one. Thank you for verifying that this is Spam. I’m curious that I am on their list.

+4
- Westfield, NY, USA

Mail received with a vehicle registration fee voucher for $199.00 for a vehicle that was not registered. Stating the coverage on this vehicle is going to expire when it's not even registered.

When I bought a new car and wanted to switch insurance companies, I got a letter saying my insurance was about to expire and I had to call them right away. I thought it was a legit company so I called. After talking about the year and model of the vehicle, they hung up impatiently. This is ridiculous. Don't be fooled, if you get these messages, don't reply to them

+4

"Steven Wilson" put his number
1-800-298-**** instead of
1(800) 298-**** Dead giveaway. So after they get your $$$ they cancel service because "your car doesn't qualify" & you can't claim fraud because you authorized the payment. If it was sent to me I wouldn't care as much but they tried to scam my mom & my dad recently passed away & that Makes me want to ask my coworker to work her forensic magic & find the printer used & pay Mr."Wilson" a court sanctioned visit & issuing my own final notice.
SCAM:  After you pay you don't qualify.

+9

Yes hi I don't have any cars in my name so please take my name off your list I don't have a driver's license

+1

Guys, I got the same email too and I'm a college student so I'm kind of new to all this stuff and I assumed they are a somewhat formal agency and called. They asked for my vehicle information and were talking about warranty coverage. The man that answered my phone call was just so impatient and literally hung up on me after 2 minutes because he lost patient explaining what they are offering. It's just so ridiculous and annoying that they are trying to spam but they r kind of stupid. Stay aware and make sure you check the mail sender before you call or do anything.

So I keep getting these in the mail and it's driving myself crazy. No clue how they got my name and address? I don't even have or even own a 2020 Jeep Wrangler Rubicon.

This letter just states, our records shows that you have not contacted us regarding the vehicle service contract on your 2020 Jeep Wrangler Rubicon. You are receiving this notice because your factory warranty expired or may about to expire.

Call 1-888-413-6075 with Vin, current mileage before December 2nd
Sincerely Mark Smith (Program Coordinator) 1-888-413-6075

Wrong vehicle, No email, No return address, and two different numbers? Sounds fishy

Yeah if anyone encountered the same thing. Possibly a scam for your real info.
Vehicle Services Division Private and Confidential

+6

I got a similar mail stating the same thing but there is no return address. My name was spelled wrong along with not even the right year of my vehicle. This is the second letter they have sent and this one says FINAL NOTICE. Good, let's hope these scamming [censored] don't send anymore of this scamming mail.

+2

Recieved this letter regarding an expiring mechanical breakdown coverage on a vehicle i dont even own wanting me to call with the VIN and current mileage..
Response to this notice requested

+4
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