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Warranty Services

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Warranty Services Reports & Reviews (132)

- Mebane, NC, USA • Mar 29, 2025
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A letter was addressed to me, with the year, make, and model of my vehicle and a fake “Customer ID.” No return address was listed, but U.S. postage was paid under Permit No. 699, and the header says “Vehicle Services Division” (it is signed by “Andrew Williams, Program Coordinator”). The letter requests a response within 5 days to “ensure eligibility” to activate service coverage, because my “factory warranty has expired or may be about to expire” and “neglecting to activate” my coverage may leave me “financially liable for any and all repairs.” The letter is stamped “Final Notice” and the deadline to call is 3 days after the date on which I received the letter. The demand is to “call 1-877-498-8071 with VIN and current mileage.”

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- Chicago, IL, USA • Feb 26, 2025
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Received postal mail saying final notice from fannie mae mortgage saying to call 833-932-0551 to renew my expiring coverage.

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- Pinetop, AZ, USA • Feb 25, 2025
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Letter telling me to call 18333305441 with VIN and current mileage of my new car by February 26th, otherwise my vehicle's warranty coverage will expire and I will be financially liable for any and all repairs.

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- Atlanta, GA, USA • Feb 24, 2025
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Letter received via regular mail with envelope with “PRSRT STD US postage PAID permit No. 699 Mailed from Zip Code 92799

Final Notice

Lender info: Fannie Mae Mortgage

Immediate response requested

To contact 1-877-499-4406 or Se habla español 877-515-1430

Refer to customer ID: HMS3242732

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- Bend, OR, USA • Feb 20, 2025
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Received a letter in the mail from an apparent home warranty program that said they were partnering with the lender from my mortgage, said my warranty was expiring and this was my final notice and to call to avoid lapse in service/warranty. I called, she said this was a mandatory service, offered very little detail, took my debit card information, told me it would be 295 a month for 18 mo, then 272 a month for another 18 mo. I got a confirmation email with a sketchy website that didn't work. I called the help number provided to cancel my service immediately after realizing this was a scam and it was automated recording saying someone would call me back shortly. Hours passed, no return call, not way to cancel online. The email comes from [email protected]

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- Scottsdale, AZ, USA • Feb 02, 2025
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The letter said: “It is important you contact our office at 1-888-928-1981 upon receiving this notice to avoid any unnecessary delays in your coverage before 2/6/2025. They used our Loan Company Longbridge Financial, LLC as reference.

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- Knoxville, TN, USA • Jan 30, 2025
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They said it was for my automobile warranty and that I would need to make a payment to continue the coverage. Once I contacted my auto dealer, they informed me this was not true and it was a scam. They had all of my info prior to the call (SSN, mailing address, vehicle info)

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- Phoenix, AZ, USA • Jan 18, 2025
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This company sends fraudulent mail via the post office saying that your home warranty has expired. They call it a final notice and a response is requested when you do not have an account with this company. This is fraudulent and needs to be stopped.

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- Tucson, AZ, USA • Jan 07, 2025
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I received a letter in the mail that my home warranty was about to expire. I am not a home owner or have a home warranty. It listed Shellpoint MTG SVCNG and my current home warranty provider. There was no physical address or company name on the letter. There was a smalllllll disclaimer on the bottom of the letter that stated “Superior Home Protection is not affiliated with your current mortgage lender.” That’s the only clue to a company name. The only way to contact them is by calling a 877-499-4406. The postage on the envelope is stamped that it was mailed from zip code 92799.

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- Woodbridge, VA, USA • Dec 20, 2024
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They contacted me about an extended warranty and made it seem very urgent, pressuring me into getting it. I’ve been attempting to call and cancel just in case it is a reputable business, however I’ve been left on hold and call would end before speaking with someone.

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- Mesa, AZ, USA • Dec 17, 2024
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Sent card saying warranty was expiring but do not have their service.

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- Clarksville, VA, USA • Dec 15, 2024
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Home warranty solicitation with outdated information, no longerapplies.

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- Rockledge, GA, USA • Dec 14, 2024
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It is a letter from Fannie Mae Mortgage and they wrote that my property’s home warranty may be expiring or already is. It asks the contact the number to make sure to don’t have a lapse in coverage. It also says no inspection is required.

Has the phone number 8774994406

The person’s name writing the letter is Amber Lawrence (program director). It has a customer ID number and expiration date. Also has a Spanish number to call: 8775151430. Also has FINAL NOTICE written at the top with my full name and my full address. It came with a postage stamp paid with permit number 699. Zip code 92799

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- Cresco, PA, USA • Dec 12, 2024
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They pretended they worked for the reverse mortgage company and said there were problems in my area and until they were under control I had to cover the mortgage by get a home warranty from them. I claimed if I really needed it I should be able to get it from any company but they called again insisting that it be from them because they worked with my company. It was all a lie but scared me enough as I never had a reverse mortgage and thought maybe I missed something.

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- Phoenix, AZ, USA • Dec 05, 2024
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Andrew j Miller 8886951482 and 4805203867Home warranty Department there’s a few different females as well wouldn’t give names

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- Rockland, ME, USA • Nov 20, 2024
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For years I have received IMMEDIATE RESPONSE REQUESTED in my Postal Mail from the Home Warranty Division. There is no return address on the envelope, no e-mail contact information and the only association with a location within the U.S. is on the Presorted STD U.S. Postage stamp sent out by this company. The stamp shows Permit No. 699, mailed from Zip Code 92799 Orange County, CA postal code in Santa Ana, CA. Through the years I have called this number (1-877-499-4406) provided in the letter by the Program Director, Amber Lawrence. The purpose of each call was to request that she top sending me her solicitations via the U.S. Postal Service and during each call she says I will be taken off her mailing list. In addition she refers to my local bank as the entity that secures my home. I have no mortgage with my local bank, and I have no mortgage at all. I own my home outright having paid my mortgage off in 2016, and the mortgage was not through my local bank. Anyway, I smell a scam and believe most people who receive her ridiculous mail do as well. Any warranties I might have in my home are related to appliances, computers, electronics, tools, etc. which are covered by Manufacturers Warranties. My Homeowners Insurance covers the home. If something malfunctions and a warranty has expired, if I can afford it I'll replace it, and if I can't afford it I'll wait until I can. I have no intention of sending payments to someone I'm not familiar with , who resides out of state, who can't even provide a return address on her letters. Just thought I'd share the subject matter as it's really aggravating and I've been getting her mail for years. She just won't stop !

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- Chicopee, MA, USA • Nov 20, 2024
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I received a predatory final notice letter in the mail with no company name and no address. The person's name in the letter was Amber Lawrence, program director. The letter says that my home warranty is about to expire and failure to call will cause a lapse in coverage and I would be responsible for paying all costs if something were to happen. I called the number listed and the man was incredibly rude and said he had never of Amber Lawrence. I asked to be taken off the list and he refused unless I provided him with my information. I hung up and tried to call back but ended up in the same situation.

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- Mesa, AZ, USA • Nov 19, 2024
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Received letter in mail from unknown company. Letter indicates "Our records indicate that you have not contacted us to have your vehicle service contract activated........" The letter states to call 888-307-2075. The letter has my full name and address, new car info of vehicle I leased June 2024 with partial VIN number shown.

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- Schuyler Falls, NY, USA • Nov 19, 2024
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Letter came looked authentic but I do not have this for home insurance but did years ago. Looked up the # and said it’s a scam.

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- Phoenix, AZ, USA • Nov 18, 2024
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I don’t owe a home lol but this is what the letter says:

It is important you contact our office at1-877-499-4406 upon receiving this notice to avoid any unnecessary delays in your coverage before 11/26/2024.

It then went on about my supposed home warranty at my moms address and how it may have already expired or expiring.

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