SCAMAmazon Imposter Reports & Reviews (1312)
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Type of a scam Phishing
At the end of May, I was subject to a scam that you identified in the article on scamming I just read in the Hartford Courant (7-11-21). I am still changing accounts to be able to close my long standing checking account and now use the new one I opened immediately after the event. I consider myself a fairly astute and well educated person and was sucked into the scam. Thankfully, I figured it out before any financial damage happened. I took careful pains during the event to take screen shots and “play along,” at the end in order to make sure that I could freeze my account. I also took pains to create a narrative with all of my documentation hoping to help others. Additionally, since this was conducted entirely by phone, the, I have no idea what the scammer's website is and he did not work from any website or email address. He did share my screen, as described below, but there was no information he gave me via the Web or email. Attached is the narrative that I wrote and if I can be of help to others, please let me know.
On May 25th at 10:45 AM, I received a phone call on my cell phone which was a recorded message telling me that there was a $ 279.99 purchase made on my Amazon account. The message informed me if that if the charge was legitimate, there was no need to call back, but if there had not been a recent purchase in that amount, that I should call back to report the purchase as fraudulent. I placed a call to my spouse to make sure that neither of us had made a purchase in that amount in the past few days. Since neither of us had made any purchases in that amount, at 10:51 AM I called, 1 (606) 400-6034. A man with an Indian accent immediately answered the phone and in the initial conversation that we had he told me that there had been hacking into Amazon accounts emanating from El Salvador. Throughout any of the conversations that I had during this experience I never was asked for, nor did I give my SS# or any other sensitive information. I did however get sucked into the following situation. In retrospect, I should have been suspect from the very beginning, and looking back on it, I feel both stupid and violated. In the end, I wasted his/their time, as fortunately, I lost no money and all of my devices and relevant accounts have been thoroughly checked and where appropriate, changed.
The Indian man that I was speaking with told me that he would help me secure the $ 279.99 that was fraudulently charged to my account. He told me that he would assist me and that the first thing I needed to do was follow his directions carefully. He then asked me to download an app named, Zoho, which allowed him to share my screen. The man asked me to open my email and to begin a new email to send. The email was to be sent to the Better Business Bureau (BBB) and that the ScamPulse.com would facilitate the return of my funds. I opened an email and he then populated the email with the following things:
Name:
Email:
DOB:
Refund Amount:
Refund Code:
Refund Date:
Bank Name:
Zip Code:
Cellphone No:
Reason:
I then filled in these fields and since the address for the ScamPulse.com was bogus, I have received a number of emails letting me know that the email was not deliverable. Here is how I filled out the boxes and exactly how the email looked:
(The screen shots I took will not populate this field. I would be more than happy to provide them to you if someone contacts me)
Immediately after sending this email, I was transferred to another Indian man (it could have been the same person; I have no way of knowing), but the phone # changed. I was now working with someone at: 1 (424) 391-3273. My phone said it was coming from Hawthorne, CA. During this entire time, we were screen sharing and he kept asking me not to touch my mouse and let him manipulate my computer. He asked me to log into my bank account to see that the refund money had been deposited. At times the screen went black at my end, but I have a new MacBook Pro and it has a touch bar at the top of my keyboard and I could see a great deal of activity going on. He told me that it was Okay that my screen was black; it was just taking some time for the money to be credited. He did not seem the bit interested in knowing the Bank’s routing # or any other more sensitive information. He gave me a transaction ID: #FGL00460 and a ScamPulse.com ID: #0601D. I’m sure this was just to make it seem real and official.
When I could finally see my computer screen again, I saw my checking account activity page with a deposit credited in the amount of $ 8,686.00. He then told me that this was significantly over the $ 279.99 that was owed to me and that this happened because I had typed the wrong information into the original email sent to the BBB. I had the wherewithal to take a screen shot of what he now claimed I had typed. Here is the revised email that he doctored and edited.
He told me that when he told me what to write in the original email, I had switched the “Refund Amount” with the “Refund Code” (which, as you can see from the earlier screen shot, I did not). Consequently, the ScamPulse.com credited my account with $ 8,686.00 instead of $ 279.99. He then began typing to let me know the situation. Following is a screen shot of what he did next. He did the subtraction of the $ 279.99 from the entire amount and told me that I was now in possession of $ 8,406.01 that did not belong to me. He told me that I needed to return the money immediately or there would be legal action. He typed three different ways for me to return the money. At this point, I was scared and pretty sure that this was a scam. He told me that the only way I could return the money with an e-wallet was to invest $ 10,000.00. Returning money in $ 1,000.00 amounts was ridiculous (I had to go to work in a public school and be there at 1:30 PM), so that left me with going to the bank and taking out $ 8,400.00 in cash and mailing it to someone he would identify after I had taking the funds out. It seemed very strange to me that he was not interested in the $ 6.01; only in the $ 8,400.00. I was getting very irritated with him and said there was no way I was going to mail that amount of money! He immediately found something on Google that mailing money was perfectly legal. I do not have a screen shot of that, but he flashed it in front of me on my screen. He became more menacing and said that if I didn’t get him the money immediately, he was initiate legal proceedings. (At one point, he backed away from the call as if he was talking to someone else, but I could hear this ‘conversation’ he was having with someone from the BBB. The subject of this conversation was that he was assuring the person he was supposedly talking to that he would make sure they got their money back from me. At this point, I was 100% sure it was a scam, and I knew I needed to get to the bank immediately and freeze my account before any money was removed. My bank is only five minutes away. I told him that I had decided to pull the $ 8,400.00 out in cash and send it back to him. He emphatically told me not to tell the bank teller anything about why I was taking the money out, even if the teller inquired. I was directed to say only that it was ‘personal.’ He also told me to keep my computer on while I was going to the bank, so that he could remove all of the viruses that were on it; a $ 200.00 effort, for which I was going to get for free. Before I left for the bank, I closed my computer and turned it off, which infuriated him.
I went to my bank and immediately asked the teller to freeze all of my accounts, which she did. We verified that nothing had been removed, so that my funds were 100% intact. She printed my recent transactions and the amount that I saw when my screen was being shared did not appear; somehow the Indian man had typed that in and although I saw it, it did not actually appear. What DID appear is that he transferred $ 6,900.00 from my savings account to my checking account. Before the transfer, I had a few cents over $ 7,000.00, so that he was leaving about $ 100.00 in my savings account, which made my checking account have approximately $ 8,625.00. He was asking me to withdraw nearly all of it ($ 8,400.00), which I did not. Instead, the teller transferred the money back, froze my accounts and told me that nothing could be taken out of the account without my permission. He then started calling me incessantly. All of the calls came from the Hawthorne, CA phone #: 1 (424) 391-3273. I did not Answer the two calls that came at 12:09 PM and the two more that came at 12:10 PM. At 12:45 PM, I answered the call and told him that I knew this was a scam and that I would be contacting the FBI. That call lasted 27 seconds. He tried to call me three more times (12:50 and two at 12:51). I then blocked the phone # on my phone. I have screen shots of all of these calls.
Since all of this happened, I have changed all passwords on my computer and on my bank accounts and I am in the process of closing the original checking account; the savings account has already been closed. I have opened new checking and savings accounts and they have new passwords. I also had my computer thoroughly looked at by an expert. All apps that could have been a part of this have been removed and my computer has been scanned and now everything is back to normal. Since this situation involved Amazon, the Better Business Bureau as well as other governmental institutions, I decided to write this up so that there might be information that would help close this scam down for others. In the end, my hope is that this will assist others in locating these individuals and making sure this won’t happen to others.
Feel free to contact me for any reason or follow-up.
Type of a scam Credit Cards
I received a text message from 1-561-344-9592 that says my Amazon account has been suspended. They ask me to click on the URL https://amazon.uxh31.cn
Country United States
Victim Location CT 06357, USA
Type of a scam Online Purchase
Type of a scam Online Purchase
Victim Location IL 62702, USA
Type of a scam Online Purchase
Type of a scam Phishing
Country United States
Victim Location TN 38320, USA
Type of a scam Phishing
Scammer's address Columbus Ohio, OH, USA
Country United States
Victim Location TX 77062, USA
Type of a scam Phishing
Scammer's address CA, USA
Country United States
Victim Location CA 90606, USA
Type of a scam Phishing
I said I never ordered anything person said they will call back on Monday to verify and check and see to reimburse $980
Scammer's address 128 Seaview Avenue, Staten Island, NY 10304, USA
Scammer's email [email protected]
Country United States
Victim Location NJ 07083, USA
Total money lost $3,500
Type of a scam Phishing
Scammer's address 202 Westlake Ave N # 2, Seattle, WA 98109, USA
Country United States
Victim Location TN 37075, USA
Type of a scam Phishing
Country United States
Victim Location WA 98101, USA
Type of a scam Online Purchase
The email was an order confirmation, but yet was sent to an email that was not even used for my personal Amazon account.
It was a separate one for personal use for my husband and I.
On the bottom of the email it said to call a number if I had not ordered the product listed.
I did unfortunately call the number.
Long story short, it was to West Bengal India and they said they basically needed the last 4 digits of my card number and they'd send me money ?? to go buy a "security card" at a local store to secure my Amazon account.
I've been a long time shopper and worked for the company so I was pretty aware that they do not ask you to purchase a damn thing to make sure your information and account is secured.
So I called them on their b.s. after also asking to speak to a supervisor, in which the scammer changed his voice a little and got right back on the phone pretending to be someone else.
As well as he sounded like a robot immediately after.
They spent 10+ minutes talking about scammers and how they hack into your information and can take all your passwords, card numbers, etc.
So basically giving me a breakdown of their game plan and "what to be aware of".
I got off the phone and called Amazon customer Service that was listed through their website, they helped me to change all my passwords 4 different times.
I took every credit and debit card off of my Amazon account, and called my bank to change my debit card number and cover all my accounts from possible fraudulent purchases.
I recommend calling ScamPulse.com first before responding to ANYTHING that comes through your email that does not seem correct or accurate.
Country United States
Victim Location GA 31201, USA
Type of a scam Phishing
The automation instructed her to call the "Amazon Finance and Billing Department" at 1-800-897-5481 (she ended the call).
Ms. ***** has a 2019 phone book. She looked up the name, and confirmed that "Key Self Storage" matched the phone number (478-788-6105) listed on her caller I.D. However, after conducting an online investigation I was able to locate updated information pertaining to business "Key Self Storage". The updated business phone number does not match the phone number that was listed one her caller I.D. and 2019 phone book.
*It appears that scammers are using outdated/disconnected business phone numbers that can only be verified in an outdated phone book (commonly used by senior citizens), and identifying the outdated phone number with the business name (listed in phone book).
Once Ms. ***** felt comfortable answering the phone due to familiarity with the name and phone number on Caller I.D., the automation proceeded to ask about "Amazon".
Below is the updated information found online regarding the particular business that appeared on Ms. ***** caller I.D. and in her 2019 phone book:
https://www.keystoragega.com/
Scammer's address CA, USA
Country United States
Victim Location CA 91206, USA
Type of a scam Phishing
Type of a scam Phishing
Country United States
Victim Location FL 34209, USA
Type of a scam Phishing
Scammer's address UT, USA
Scammer's email [email protected]
Country United States
Victim Location UT 84044, USA
Type of a scam Online Purchase
For any Queries, Reach Help Center +1 (850)-399-8400
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Package Details
Your recent item has been placed successfully with us!
The estimated delivery date (Wednesday, June 30) is based on the handling & processing time at seller end. In certain cases, the estimated delivery date will vary.
You can check all the details for your shipment below.
Purchased by:
Email: j**************************
Invoice: #DTRC24-1548954126
Purchase Date: 2021-06-22
Shipped To:
******* * *** * ***** *** ****** ** ****** **A
Shipment Details:
Item: EOS 6D Mark II Digital SLR Camera Body, Wi-Fi Enabled
List Price: $ 1799.00
Discount: $ 400.00
Tax: $ 0.00
Total: $ 1399.00
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Find it in our Help Center, or contact our support team.
For any Queries, Reach Help Center +1 (850)-399-8400
Monday To Saturday 8AM to 8PM EST
Country United States
Victim Location FL 32526, USA
Type of a scam Online Purchase
Scammer's address MA, USA
Type of a scam Identity Theft