Captain Swagger Reports & Reviews

Captain Swagger Reports & Reviews (86)

Same experience here: ordered 4 masks, over 2 months later nothing has arrived and I get the same email response from "Anna" with a tracking link that shows nothing. I have repeatedly requested a refund, filed a complaint with the BBB. This is a bogus company and neither Facebook nor PayPal should be listing anything from them.

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She is a thief

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Agreed same here ! Anna is a piece of garbage! Gives you a complete run around ! Scammers! Out $70 for masks I ordered over 40 days ago !

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Ordered masks. Was willing to pay a the price for N95 Respirators as we have immunocomprpmised family members and I am a healthcare Provider. After several emails to vendor they finally arrived. Advertised as N95 Respirators. Definitely NOT N95s. Totally misrepresented! Have been i. Contact with "Anna" their ",Customer Support Exexutive". She fi ally conceded that theae are no N95s and that they qere misrepresented. She has refused a refund ( I initially requested a 50%refund as I would donate the maaks I received as simple facemasks). She initially offered 10% then 30%. She also stated that the company would correct their advertisement. I have advised them that if I do not receive the 50% within 72 hours I will file a grievance with PayPal, file a claim with my bank and file a fraud complaint with the Federal Trade Commission. I am also trying to inform on as many social media and scam sites that this is definitely a scam. Save your money! These are VERY EXPENSIVE simple face masks and will not protect you from anything!

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I hope they catch these thieves! Shame on them ! Anna Is a joke of a customer service rep !

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I have just had this SAME issue! I received these “masks” yesterday and they are NOT N95 masks. I have sent “Anna” a strongly worded email requesting an email.

Did you receive any sort of refund?

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I ordered mask that said I would receive it in one week, that was one month ago and it just shipped out today and its coming from CHINA, WTF. So I should get it in another 2 months from now. I AM PISSED OFF

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REPORT THEM!

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Order mine April 13, and still waiting. There in house tracking software is bogus. The product has been siting in Shanghai since April 28th. This is the tracking number they gave me. I wonder if you have the same one: https://trackingfinder.com/tracking/LS321870822CN

Thanks, Doug - Florida

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Perfect for your average Joe during a Pandemic
I ordered a mask of this website. This is exactly what I was looking for. Product shipped sealed in plastic inside original box. Masks are super durable and will be perfect for trips out. The mask itself isn’t overly large, but coverage is good and ear loops are comfortable. I received the correct amount in the box. Thank you!

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Totally agree - this review is FAKE!

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This review is fake ! These people are complete scam artists !

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The seller fulfilled my wishes magnificently. The shipment arrived in less than a week, three days earlier than promised. I am very pleased to have them. I have to work as a poll worker during the state primary in early June and I was worried I wouldn't have a suitable face mask. These face masks will suit me very well. They are soft and fit well and should be comfortable to wear all day long if necessary. I give the seller 5 stars with much gratitude.

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I doubt this review is legitimate! This people are complete scam artists

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Well needed and thankful
The product is high In price than my last box but due to the demand it’s understandable. I work for a Hospital and supplies were low so I purchased my own. So those who had a need could get access. They fit well and they were delivered ahead of time. I received the right amount. The box was in perfect condition. With a seal closure. No odor to mask. I will buy more.

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FAKE!

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Fake review.

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I highly doubt your review is legitimate! This Company is a bunch of scam artists !

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I ordered a mask from Captainswagger on 1 May. Everything appears very well made with clear instructions. I purchased the mask due to the virus that is in our world. I have light asthma and feel this particular mask will keep me safer this spring.

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Fake review !

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Exactly what I was looking for. Followers on the site still say it's on the way but I've got it. Hope that will be overcome soon. Easy to wear easy to breathe. MY GLASS DOESN'T FOG UP. Quite comfortable is good.
I would recommend it to my friends because it is very helpful

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This is a fake review ! This company does not ship masks ! The are scam artists!

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Your review is bogus ! This company is a bunch of lying scam artists

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When I received my mask they were exactly what my family and I needed! They were comfortable for each of my family members to use. My 4 year old daughter can even wear these mask and wear them comfortably! It took one week to get delivered but the wait was worth it! Great buy! Thank Captainswagger.
7, Exactly what I was looking for. The tracking on the website still says that it's on it way but I just got it. Hopefully that will be fixed soon. Easy to wear easy to breath. MY GLASSES DON'T FOG UP. Quite comfortable as well.

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This review is bogus ! This Company has been reported for Fraud ! They are complete scammers!

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I love these reusable masks. They are light-weight but provides protection. They don't have a filter but they provide a good barrier between you and others. They also fit well. I washed them when they first arrived and washed them frequently when used. I loved them so much, I also purchased the six pack that they have available.

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lair, liar your pants on fire

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Fake review! This company is a bunch of scammers! Interesting that all the fake reviews were written on the SAME day! Probably by the same person! Look at the reviews before and after 5/15/2020!

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They are very stretchy, that's what I want. I have trouble with anything on my face and these are comfortable. They smelled with them, however, I was washed in detergent and dried in air. Now there is no smell and they do not fall off.
I am very happy about it. I will order more for relative

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I ordered 2 masks from Captainswagger. The masks are thin but have a lining in them that seems to work well. The fit around the ears is just right and you can cover your face from the nose to the bottom of your chin. It will be interesting to see how they are after being washed but so far they do what I need them to do. In fact I ordered 6 more.

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This review is bogus ! This company is Fraudulent!

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Thanks to Captainswagger. We got these to help with the prevention of the flu spread (not coronavirus) as our family gets sick often. This has helped this year. We enjoy that they are flexible, soft and washable. Our family is very comfortable using them.

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Liars

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A lot of the other reviews seem misleading. I found these masks of a high quality. The seams are sewn together very well. They’re light and comfortable. It’s easy to forget Im wearing it. They wash well in the washing machine- no fading or stretching or anything. They come out still looking brand new. I can fold a mask and tuck it in my jeans pocket without noticing it’s there. They’re great, a great design. Perfect for public outings during covid. I can’t think of a single reason not to recommend these. They’re a good price too. If I ever have to buy masks again I’ll get these again.

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This is a fake review! This company is a bunch of frauds !

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These people are [censored] ! Complete scammers

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He and his so called company needs to give back every dime that they scam us out of it is not right we as human beings try to protect ourselves and this person trys to get rich off us and that is unlawful and something needs to be done. I am going to file a complaint against Paypal and I am going to dispute it with me babk

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Scammer's website Facebook ad for N-95 masks
Scammer's email Captainswagger.net
Country United States
Type of a scam COVID-19
Initial means of contact Social media (e.g., Facebook)

Order n-95 mask thru add on facebook never got product and when try to call get nothing I would like to receive my money back and will go thru paypal and dispute this this my bank Please NO ONE THIS IS A SCAM! This is not fair for people to take advantage of anyone with this pandemic going on everyone is trying to be protected and others like the so called company is one that is doing just that. This so call company needs to be jailed for this scam!

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Hope they catch these frauds !

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I had ordered 4 N95 masks in March shipping info states not left China as of May 6th. Keep getting scripted e-mails then I get 2 cheap masks in mail from unknown source totally diff shipping info. I had set up a dispute on PayPal and today they sent me this shipping info. Now trying to send these back as not what was ordered. They are obviously a scam. Attached picture of what was sent definitely not N95 and only 2. Still trying to get my money back.

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OMG, I have received the same thing in the mail today - obviously not N95 masks. Still waiting for PayPal to resolve my dispute. I will report them to Federal Trade Commission as other reviewers have suggested.

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Vu Tien Dung has not given me a shipment date only a receipt number and I’d number which when I go into tracking this it doesn’t exist . The support contact was Anna and keeps repeating the same thing by tracking my shipment which isn’t there so I asked for a shipping date and no response or the same email tells me to track a non existent number .

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I ordered the same masks and I’m getting no where with receiving a shipment date and the number they gave me to track doesn’t work . Where do you report them ? They got me for 70 dollars won’t happen again .

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Report them ! They are complete scammers

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This seems to be a scam
I did not expect PayPal to pay this until merexhandise was on its way
Wrong again.
I ordered 2 N95 mask 69.00 + on April 21, expected delivery April 27.
Pay pal paid and no correspondents since 21st. I feel I have been scammed out of 70.00. I will also not ever order another thing through Facebook ads.
I have not contacted pay pal yet, but according to some buyers getting mask pay pal will not so anything, I will try. I have just retired after 48 years selling sand I am having trouble understanding people that do this in my opinion they shout be neutered.

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Captain Swagger Contacts

Captain Swagger associated photos:

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Address:

3517 Angus road 10003 New York, USA

Phone:

+1 (234) 206-7293

Website:

Captainswagger.net

E-mails:

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Captain Swagger