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Customer service Reports & Reviews (214)

- New Britain, CT, USA

Hi this is Jim from customer service . Can you hear me ok . I started to say yes and before I could stop myself I said yea. Than I realized it was a recording . They started to say you are eligible for . I hung up Knowing this is a possible scam .

- Lincoln, NE, USA

This is customer service, can you hear me ok, I hung up right after that.

- Milwaukee, WI, USA

I received a call to my cell phone at today, Feb 3rd, 2017. Its the phone scam going around where they ask you 'can you hear me?' ...... and it was just a knee-jerk reaction where I answered ...yah...... didn't say "yes", but hesitantly said yah ..... then realized what I had done and I hung up! Can this be tracked/stopped?

- Beaufort, SC, USA

Received a call today, the person on the phone said, "Hi, I am Joshua from customer service, Can you hear me? I have read in the paper and heard on the news about this scam. I hung up without answering the question, but just letting people know it does happen!! Do not know if it is attempt to take money, but I was not giving him a chance to try.

- Glen Burnie, MD, USA

The man identified himself as being a Customer Service representative, and then asked if I could hear him okay. Possibly a "say yes" scam. Then he proceeded to tell me I had been selected for a free vacation. I hung up.

- Mission, KS, USA

Phone call started with him saying he was calling from "customer service" and then asked of I could hear him clearly. I answered "yes" and he started saying I won a free trip then I hung up. After that I remembered reading an article about scammers recording my "yes" to authorize payments.

"Hi, this is Josh from customer service. Can you hear me?" I hung up and did not answer

Asked "Can you hear me?" I answered yes before I remembered I had heard of this scam.

- Des Moines, IA, USA

I was called by an employee and told that they had a refund for me. I finally got tired of being harassed so I gave in a ok them to give me my refund but instead they took 125 dollars out of my account then proceed to call me and taught me about it I really wish I had access to the ppl who did this but for now if u could flag them or at least inform others so they don't get caught in the same trap.

- Pittsburgh, PA, USA

The number above called me, said it was, "Dan from Customer Service, Can you Hear me? " When I replied with a dragged out, "yeah, " it proceeded to tell me that I have the opportunits to go on a vacation to Disney/Orlando.

Concerned that they will attempt to use voice response to access other information /accounts. Recently occurred; and, nothing attempted as of yet.

Recieved call from number listed above and when I answered, the robotic voice said- Hi, this is Josh from customer service. Can you hear me okay? I had just heard about this scam on the evening news so knew to hang up and not say anything.

Man's voice, "Hello, this is customer service. Can you hear me ok?"

I did not respond and just hung up the phone

- Grand Rapids, MI, USA

Received call a few days ago in the morning, caller said they were from Customer Service (did not give company name) and I asked if I could hear him. I said yes, then he told me I am the lucky recipient of a package to Disneyworld and he just needed some info from me. I asked him to state the company name, and he said, "Ok great, I show you are at least 28 years of age, is that correct?" At that point I hung up. Sorry I don't have the number still but I just saw an article about this scam on Wood-tv and wanted to report it.

- Cornelius, NC, USA

He said this is Customer Service, can you hear me? I said from who and I could tell it clicked over to a recording about a cruise. I hung up.

- New Castle, IN, USA

An automated system called and said "Hello this is (name) from customer service can you hear me?" I said yes and there was a pause then it started talking about my car warranty and asked if I wanted to continue. Which by the way I said no and the call was disconnected.

- Florissant, MO, USA

I answered the call form the number above and a male, what sounded like, recorded voice said, "Hi, this is Josh from Customer Service, can you hear me all right?" I hung up immediately because I read about the scam where the caller will ask you a question to try to get you to say "yes", so they can record your voice to use it for fraudulent transactions.

- Las Vegas, NV, USA

Asked if "I could hear them ok" to record my "yes" response.

- Greenbrier, AR, USA

Stated he was from customer service, then asked "Can you hear me?".

- Saint Louis, MO, USA

Caller said they were customer service and could I hear them. I said" yes." They proceeded to tell me I was selected for a trip and I hung up. I did not hear about this scam until later in the day.

- Douglas, OK, USA

On 1/27/2017 I got a call from 580 823 8291. They were supposedly from a job employment website but I cant remember the site. The call started with "can you hear me now" and I said yes. Now I am afraid they will record me saying yes and steal from me with that. They asked if I was interested in going to school but didn't say where. I said yes to that also I think. I said I had student loans and they hung up on me.

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