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Microsoft Imposter

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Microsoft Imposter Reports & Reviews (296)

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I clicked onto a fake wedsite for Wells Fargo and the scam has shut down my computer. I cannot get rid of this page, I have run every security firewall and can't get rid of it,

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- Draper, UT, USA
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Received email asking me to follow a link to take a customer service survey regarding recent support I recieved earlier that week. Only problem was that I hadn't called, emailed, or contacted Microsoft in any shape or form regarding any issues.

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I have been receiving phone calls from someone claiming to be from Microsoft Solutions attempting to issue me a refund as a business was closing. When I called them they wanted access to my computer to issue me a refund.I was victim to a previous tech support scam and attempted to remove viruses that may not have been there. The business was Cal State Solutions. their address is 4325 Ducane Ave Culver city, CA 90232-2807, phone number 310-920-1947. Last time i spoke with them was in January of 2017. $149.99.

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- Baltimore, MD, USA
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A voice message from the number added stated I was being contacted because the vendor had recorded error messages from my IP address and wanted me to return the call.

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- Omaha, NE, USA
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HAVE BEEN RECEIVING THESE FOR YRS 1ST TIME I CALLED THE NO AND THEY WANTED TO GET ON MY COMPUTER TO FIX THE PROBLEM I REFUSED I CAUGHT THE NAME WHERE THE WERE ON IT WAS SERVER3IRRISABLEBEAUTY IT HAS CHANGED BUT I HAVEN T BEEN ABLE TO GET THE WHOLE NAME BEFORE LAST TIME ALL I CAUGHT WAS 1DECOPLASM.S

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I was nearly scammed by someone who said he works for Microsoft. He said he is picking up signals that someone is trying to plant viruses into my computer. He said he could stop the intruder but I would need to give him access to my computer by giving him my Microsoft pass word. Lockley for me, I did not know my husband's pass word. However, I was sitting at my computer for hours, and on the phone with him trying different pass words I have used in the pass. Finally, he suggested that I go to my neighbor's house and use her computer and give him her pass word and he would be able to solve my problem using her computer. At that point, a hundred red flags went up. I began to question him about my concerns, and when I mentioned the FBI, he suddenly hung up. I than tried to use my landline phone to call Microsoft and report the matter, but the scammer some how blocked my phone and I could not get a dial tone. I than called Microsoft using my cell phone. I spoke with a tech support person who was very concerned about the caller. He said the call did not come from Microsoft and they would never make such a call to their customers. With that conformation, I used precaution, I went to my bank the next morning. I told the manager that a scammer may have gotten access into my account. I asked him to closed it before any damage was done. There are more than one of them. There are males and females. They still call at least twice a year, using the same Microsoft scam or the you owe the IRS for back taxes scam. They are relentless. Do you have and suggestions on how I can put a stop to their scamming business. By the way they all speak with African accents.

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repeated calls about Microsoft Windows license expiration

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I got online at Amazon Books and a message popped up saying there was a pornographic virus (I've never been on a porno site) and I couldn't get out of it. It said Error: 0x80072ee7. It said that if I deleted it, it would put a virus on my computer. It said to call 1-877-336-5833. A guy answered, said his name was Daniel Galler and he said he was a Microsoft technician. I could tell English was not his native language. I had difficulty understanding him at times. Asked if it was office, family or personal computer for Microsoft Windows. Then he took over my computer. It said Verified publisher and underneath he typed LogMeIn, Inc. He said he had my IP address and Social Security number and that McCafree Firewall had been damaged. Then he said it would take 55-65 minutes to do the following:

1. Network firewall security block - block the unwelcome + block virus

2. Bitlocker version - encrypt

3. Mask my IP - private

Then he offered the following services to fix it:

Cloud-based Network Security (lifetime + transferrable) (15 years) - $1200

Advanced based Network Security (timeframe) (8 years) -

1 year - $324.12

3 year - $562.31

7 year - $899.81

I told him I could not afford it. I didn't have the money.

Then he said I could get 1 month for $150.00

I said I don't have the money. I'm going to check you out first. What is the phone number where I can contact you?

He said, My direct line is 1-800-527-7310.

He said Is the reason because of trust or money.

I said "Both."

He gave me his name and employee number and extension id

Daniel Galler

Emp ID: MS80351321

Extn ID: 184721

I asked him what was the name of the company that offered the network security

He said ITEK Magnet

He told me I would need to call back soon or the virus would be on my computer because it had been hacked.

I hung up and called some people in IT that I knew I could trust.

Both of them told me it was a scam.

What I should have done when I got the original pop-up message was CTRL ALT DELETE

The IT guy told me to unhook the cable from my server or computer and he will take off the bad stuff the crooks put on my computer. It will cost about $100. The scammer put two icons on my computer.

After I unplugged it, there was a pop-up message from Advanced Password (one of the icons) that said they found 7 social security numbers and one was mine. I didn't write them down. Another pop-up said they did not find any passwords or credit cards but they did find 7 social security numbers and 796 phone numbers. The IT guy I trust told me to ignore that. They were just trying to scare me.

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Asked for my name and ask for 150 dollars to make a repair to the computer. The scammer is using a website to cause a virus.

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Callers having an India accent calling to say they are from Microsoft Windows, etc. Repeatedly calling over and over and will not stop.

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An oriental sounding man called at midnight and woke me up saying he was from Microsoft and that there was something wrong with my windows computer. I told him it was midnight and the call was a scam and he hung up. They call frequently and we tell them to take us off their list, but they keep calling.

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- North Port, FL, USA
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We get lots of calls regarding a refund from Microsoft. But they can not send the refund. I have to use my laptop internet to get the refund. They refuse to send a check. See image.

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first you receive an pop-up from microsoft saying your computer is at risk. and will be shut down. To call this phone

18558660699 The agent then transfer you tech support , Which walk you thorough removal of the virus while they

remote control of your set. Also installing child pron . After 1 hour the tech tell you , the computer needs to go to the

shop to be repaired about $240, That was about two months ago, I decline the service pitch . They still call, no pop-up

I recover the system.

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Represented themselves as tech support for Microsoft and were calling re: errors on Windows 10, would correct for us,needed to turn on computer touch control and r same time then asked if mouse was working asked for there number and tech I.d. # gave me number 333 phone number 727 4980230 St Petersburg Florida asked for tech 333 put me on hold same person answered so I hung up. Number they called me on was 7274980505. I took my computer to my service tech to see if it had been compromised he said he was 95% sure it was ok but suggested if I banked on line to go to my bank ask them to report any suspicious activity and change my password and call my credit card companies which I did. Microsoft nor ANY computer companies CALL you to service your computer, if you get a call hang up write down there number as it appears on your phone and report it to donotcall.gov and ScamPulse.com as I have done here.

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- Saltillo, MS, USA
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I received a call today at 2:53 PM and a man stated my computer was about to be turned off. It startled me and I asked what's the fee for this.

The man said we're not talking about a fee; we're talking about the computer was about ready to be turned off. I told him I was sick and he said he would call back on Wednesday. I was skeptical and called the ScamPulse.com for information and was informed it was a scam.

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We were using Facebook, and a popup screen appeared with voice warning us not to close the screen or our computer would be disabled. It said we should call 1-866-491-1852 and report Microsoft windows virus code 33578. We just clicked the screen off.

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- Portland, OR, USA
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Scammer tells me that they’re going to give me 100% refund on some computer work they did on line for me last year. The amount is $150, they want to get into my computer, and search for viruses . They have a voicemail that says their company is going out of business and that’s why they want to give me a refund.

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- Ashville, NY, USA
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A Microsoft pop-up appeared on my computer with audio message saying my computer had been compromised. Call 1-888-516-7415. Do not shut down or all your files will be lost. Called the number. Man named Frank Gomez of id# MS-17352 was there to help said he was a Microsoft technician. I gave him access to my computer and he showed me several foreign addresses he claimed contained viruses. One was linked to a plan site. I believed he was fixing my computer and I agreed to a 3 yr protection plan for $399.99 and n the mso this wouldn't happen again. Have my credit card information. Printed the invoice that looked like a legit invoice from Microsoft. Computer working. Credit card bill came and said nothing about microsoft but said ontime tech supports. I emailed the address that was in my email that delivered the invoice [email protected] and of course it bounced back. So I called credit card reported the scam they removed the charge but now are reapplying it because they got all this bogus paperwork from ontime tech supports that they claim i initialed. I had to hire a computer technician to come to my house and remove all the remote control software they had installed. Changed all my passwords. And still trying to convince credit card company I was scammed!

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A man named Mark Thomas said he was calling from Microsoft and that I needed to pay 50 dollars a month to keep my Windows 10 because they're rolling out an upgrade in 2 weeks. I felt suspicious about it and realized it was a scam. They said if I logged in my computer would stop working because I was using Windows 10 unauthorized and I needed to call: 844-661-5443 to pay for it and fix it.

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- Simpsonville, SC, USA
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Left a message on my phone stating your program has frozen and you must call micro soft at 206-451-5866 and give us information. Did not call phone number.

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