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Microsoft Imposter

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Microsoft Imposter Reports & Reviews (296)

- Liverpool, NY, USA
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Scammer stated that the computer would be shut down if we didn't pay. Said we would have to go to Walgreens and buy $300 dollars worth of gift cards, then call them back and read off the codes. We contacted Microsoft and they said that they would never do that. When we explained this to the scammers, they said we were wrong. They did shut our computer down and refused to turn it back on unless we got the gift cards.

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- Marion, OH, USA
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The company said my old computer was infected by pornography. This is not true!!! I had bought a new computer from Office Depot, Marion Ohio. The company said my old computer was infected by pornography. The company in question took control of the laptop and put a VIRUS that shut down and wouldn't start back up. I called Office Depot, they had me bring the computer in, and couldn't get computer started, so since I have a 3 year warranty they replaced with a new computer. I also bought a McAfee Security Service because I didn't want any more problems. I also bought a Office Depot Technical Support program. I've had several calls from the company DEMANDING to replace the $349.99 they charged me to supposedly clear up the problem.

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- Sandpoint, ID, USA
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Male voice called and told me my computer had notified Microsoft of a virus/problem on my computer that was ruining my software. When I asked which company they were calling from, they said, Microsoft. When I told them I don't use Microsoft they hung up immediately.

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The caller said they were from Microsoft and were calling about a problem with my computer. Their Asian accent was so strong that I asked 3 times for someone who spoke better English. They hung up on me.

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- Redmond, WA, USA
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Individual identify as someone from Microsoft, called me at my work phone, asked me if I am xyz with xyz company, and I said yes, and then individual just said thank you and hung up!

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- Catonsville, MD, USA
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Person claims this is an emergency contact because my Microsoft license has expired. Call the number immediately for a Windows license key.

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- Taylorsville, KY, USA
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I am constantly getting 5-10 phone calls a week, from various numbers telling me that they are from Microsoft windows and that my computer is sending them error reports. I have asked them not to keep calling that they are not getting access to my computer. When I tell them I am contacting the BBB they call me an [censored] and hang up. I told one of them the other day not to call back and was informed that he would continue to call and calling back he did. It is always a man that calls and the name varies ( John, Peter) and can always hear background noise.

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- Idaho Falls, ID, USA
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received notice on computer it said that you had a virus and needed to call a specific number. Called the number spoke with someone that said Microsoft and someone will be with you in a minute talked to a gentleman named rick said they wanted to sell me a anti virus or anti hacking device for a year for 99$ told them that I don't give credit card number over the phone and he said I could get it if I want it told me to call him back if I wanted to purchase and now my computer will not turn back on without a password I will be taking it to a place now to get fixed

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- Cedar Hill, TX, USA
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Pop up window takes control and says it is Microsoft.. Can't close window without using task manager or turn computer off. Says to call this number to fix computer. 214-947-5490

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- Bothell, WA, USA
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I received a call on my business cell phone (xxxxxxxx) at 5:16am on 3/1/17. I answered the call because we sometimes have emergency calls especially after snow/ice storms for trees down etc. Some of our customers have out of state cell phone numbers. The caller had an Indian accent and said he was calling from Microsoft and he was calling to let me know my computer was sending reports that it had been compromised while I was on the internet recently. I was mad and said "Do you know what time it is here?" He apologized and said "can I continue?". I was tired and said "Yes". Then I realized it was a potential scam and quickly hung up. That was the entire dialog of the phone call. It is too soon to tell if they will try to fraudulently bill me for anything.

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- Plano, TX, USA
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It gives me a message said my computer is blocked and wanted me to call 1844-820-1198. Someone pick up the phone and pretend to be a Microsoft technician and wanted me to install a 'tool" on my computer to "fix the problem".

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- Grand Prairie, TX, USA
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i received a phone call yesterday. a indian sounding gentleman claiming to represent microsoft windows (he ask for me by my first and last name) . says my internet has been hacked and someone is stealing my identity. he can help walk me thru the procedure of putting a stop to it ... so a few simple instructions later,he has remote access to my computer. he's showing me what type of virus i have and how hackers are stealing my info.and how many hackers are using my info.says that says the virus is called aleouron or something simular to that and shows me the definition. says that my firewall has crashed. this all appeared to me to be free and the gentleman assured me he could fix the problem and i had no suspicion UNTIL. he wrote down my instructions on a notepad. i explained i didn't have the funds at the time of the conversation. but i will have fund available the next morning. the gentleman says that's fine says he will fix everything and call me back..so i hang up, and i can see he is controlling my computer for 30 min. he calls back. shows me how my computer is running great now and i can purchase a firewall the next morning. i am not going to answer. but scared for my computer.

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- Nampa, ID, USA
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Scammer called our home phone number and stated they were from microsoft. They said microsoft had received errors from our computer and someone was trying to access our computer. They wanted us to go into the computer controls and enter codes they would give us.

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Asked about my computer if I was the owner and micro soft.

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- East Syracuse, NY, USA
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I answered the phone saying yes. I want to make it clear that I did not order anything from this company. I know there is a scam out there that if you say yes they try and stick you with a product or service. they claimed to be Microsoft Security Monitoring. Asked if I was the owner of the computer. I stated I was on a "do not call list" then hung up.

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- Syracuse, NY, USA
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Phone call was answered by our machine. Indicated the call was from Microsoft and it was urgent that we call because the Microsoft license had expired.

I called geek squad at Best Buy since I have tech support contract with them.

They advised it was a scam to take over computer and add viruses,etc.

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- Geneva, NY, USA
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A robot/recording called claiming to be Microsoft responding to disturbing informaron from my computer. They used the following numbers: 9492811132 and 9492811226.

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- Appleton, WI, USA
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Typical IT scam call from "Microsoft" stating my hard drive had viruses, which he offered to remove for a lifetime fee of $199 via my credit card. I did give him my credit card number. I have since cancelled that credit card and received a new number from my credit card company.

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- Southport, NC, USA
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They called and identified the computer ID off of my computer and stated that there were many Microsoft software programs were "stopped" and as such there was a breech of my fire wall. Then they transferred me to a technician who then wanted me to allow them into my computer utilizing a program at the following web address: www.microsoft.aios.us and then they wanted me to allow access and then hit Supremo. When I refused to allow them access and told them that I was reading the caution statement they then insisted that they were with Microsoft and I told them that I was hanging up and calling Microsoft and they insisted that they were Microsoft and that I did not need to call Microsoft. If you go to this webpage you will note the lack of Microsoft icons except on the name tags of the two people pictured. The products pictured that they claim support for were all older versions except for the Windows Office logo. This is what led me to believe that they were not valid organization plus the fact that they claimed to be from Seattle but no on that I spoke with not that I could hear in the background either. They hung up as son as I spoke to my daughter about what was going on and I told her I was being scammed.

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Our screen was locked with a message that the Zeus virus had been detected. The message behind that screen indicated the harddrive would be deleted unless immediate action was taken. We were unable to get out of the screens, and called the number noted.

Access to our system was provided until we realized that access to our banking info was being requested.

While it is easy to dismiss (and hang up on) the fake "microsoft" telephone calls indicating problems with one's computer, when the scammers actually are able to invade your online activity and threaten harddrive deletion, those of us who are less expert (and perhaps too trusting) are sucked into providing access.

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