Microsoft Imposter Reports & Reviews (297)
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He told me that my firewall has been hacked and stolen and that I need to buy a new one for $500. He said that I need to go to a nearby store and purchase a Google Play card and that it will be used towards the purchase. He said that Microsoft will reimburse me immediately once I provide them with the code on the card.
At this point it was getting very suspicious but I played along. I asked him questions about why would my firewall be stolen from this computer only when I have many other devices. He then claimed that all my devices are compromised. As I asked more questions that hit his hot button, he got angry and started cursing , at which point I told him that I will have them tracked down by the authorities. He got more upset stating that my computer is destroyed and cannot be used again and then hung up.
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Scammer said they would refund $300 but accidently refunded $4,000. They wanted the balance back and suggested I get $3500 in Walmart gift cards.
Scammer shut down consumer's computer.