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Microsoft Imposter

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Microsoft Imposter Reports & Reviews (296)

- Easley, SC, USA
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These people have been calling me, saying that they are from Microsoft. They state that they owe me money and I need to call them to get the refund from the security program I had previously signed up for. They told me that they accidentally deposited money into my account in the amount of $25,000 and that I needed to go to the bank and withdraw the money. The only information that I gave them was my bank name, South State Bank. I did not give them any account information. I went to the bank and to my surprise, all three of my accounts were zeroed out to nothing. Thankfully my bank was able to help me and put a fraud alert on them.

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These pple called me and I accidentally answered and they said they would be charging me 299.00 and hung up. Maybe it was a recorded message. So I called back they said they weren’t gonna charge me when I asked why they said they were gonna charge me. Then I asked who they were he said windows. Then I asked for name and couldn’t make it out. I asked him to spell it and he hung up on me. There have been other calls that I have not answered but from a different number saying they are Microsoft and going out of business and they want to reimburse me. They have called and continuously left me messages. I think this is also a scam. Their number is 8448547046. I’ve been scammed before and was out 100$ buying iTunes cards before realizing it was a scam. Don’t want this to happen again or to others.

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- Anderson, SC, USA
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Received a telephone call stating that it was Microsoft calling because my internet connection has been compromised due to illegal content. They warned me that unless I called back at (401) 396-2587, an arrest warrant would be issued.

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- Grants Pass, OR, USA
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Continually calling me to tell me i have a refund from Microsoft. I've never paid for anything. I blocked number but am unable to block voice mail where they fill my in box everyday.

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"855-426-3666. This is an emergency call from Microsoft. Your Windows license key has been expired. All services will be stopped on your computer. To renew that, call our toll free number 855-425-3666."

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this said that my IP address had been used to search others computers and steal their info

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- Lebanon, OH, USA
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Scammer called pretending to be from Microsoft, said I was due a credit of $350. The scammer credited my bank account $5,000 and said it was a mistake. The scammer told me to go to Wal Mart and buy $5,000 in gift cards and give him the numbers to make up for the "mistake" deposit.

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- Richardson, TX, USA
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Just received a voice mail (didn't answer call) saying this was Microsoft and my licence had expired and to call back to reinstate or all microsoft products on my computer would be disabled.

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Today (11/20/2018) we have received two calls coming from our own phone number from Microsoft. They stated that they were going to discontinue our Windows service in 45 minutes. My husband did call block, but they called a second time. We hung up.

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My parents (66 and 67 years old) received an automated phone message that our "Windows license had expired" and were instructed to call back a number (855-649-3739) to renew it. Knowing it was a scam, we called the number and were asked to press the Windows key and R key on our computer and to tell them what appeared on our computer. When I gave the number that appeared (made up), he said that yes, our license had expired. We were then asked whether we wanted a one-time renewal (for ~$200-300, I can't remember) or a lifetime license (for $699). After selecting the "lifetime license," I was told to go to the nearest Walgreens and pick up a Google Play card then call him back. I asked several questions about why I couldn't just pay over the phone and was ultimately told to "go ***  yourself and don't call back here again" then he hung up on me. Then I called the number back ~20 minutes later and said I'd spoken to him earlier about my Windows license being expired and had the Google play card. He requested the number from the back of the Google play card and when I gave a false number, he promptly hung up again.

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- Meridian, ID, USA
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Internet on computer goes down then you get a pop up comes up on phone or computer.has a phone number to contact. When you do they claim to be Microsoft.they say you have a virus or your Microsoft lincense key has expired. They can fix it for you but they need access to your computer remotely.then they try to sell protection for lifetime for 299.00.don’t get caught up in this scam.

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- Largo, FL, USA
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Called a number believing it was a Representative from Microsoft, was on the phone for about three hours. Said I could get security system for $12.33, Had to give credit card number and asked for social security number. Called Microsoft again and they said no such service for that price exsisted. HAd to go to my bank and get my credit card cancelled.

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- Lincoln, NE, USA
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received a call from this number stating they were Microsoft and they needed me to push "1" to speak with a representative as there has been some suspicious activity on my computer. When i did and asked for more detail they asked if i was at my computer so i could log on. I was not and said they should call me back in 20 minutes. I hung up re-dialed the number which said it was invalid/no longer in use and they never called back in 20 minutes.

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- Meridian, ID, USA
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While on the computer, I received an automated telephone call from Microsoft stating that my information had been compromised, and for more information to press 2. I pressed 2, and was transferred to an individual claiming to be with Microsoft. He said his name was Sam Smith, and he remote accessed my computer. He showed me multiple sources that he claimed were attempting to access my information, at weird hours. I became suspicious at this point, and asked him what his name was. He said his name was Sam Smith, and he was from Pakistan and worked for Microsoft. He gave me a telephone number to verify his employment. I called the number, and they verified. I asked to be called back in 10 minutes. I then searched for a number for Microsoft, and they confirmed they have no call centers outside of the US, and that they do not call people unless asked to do so. He called from 1-818-934-4429, from California. The employment verification number used was 1-800-727-6178.

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- Denton, TX, USA
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They claim to be microsoft. I had an alert that my computer had a virus. It said call microsoft immediately or they will be forced to shut my computer. I called and an Indian guy logged into my computer to diagnose the virus. He acted like he was from microsoft. He went through my computer files, etc.. He then tried to sell a Virus Software to fix the problem. 1 yr $149, 2 yrs $249, or 5yrs $349. I realized it was a scam & said I had to go. Unfortunately I had already given them access to my computer files.

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The hackers claims that they are from Microsoft stating that the number that popped up on my computer screen 877-957-2048 is Microsoft. He gave his contact information with Microsoft's address in Washington with his name and email.

He told me that my firewall has been hacked and stolen and that I need to buy a new one for $500. He said that I need to go to a nearby store and purchase a Google Play card and that it will be used towards the purchase. He said that Microsoft will reimburse me immediately once I provide them with the code on the card.

At this point it was getting very suspicious but I played along. I asked him questions about why would my firewall be stolen from this computer only when I have many other devices. He then claimed that all my devices are compromised. As I asked more questions that hit his hot button, he got angry and started cursing , at which point I told him that I will have them tracked down by the authorities. He got more upset stating that my computer is destroyed and cannot be used again and then hung up.

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- Puyallup, WA, USA
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Warnings on my computer being full of spyware and porographic sites. Could be turned over to FBI. call 8667115711 to have a Microsoft tech clean your computer before you get arrested. You can't stop woman's voice till you call the number and then they access your computer and charge you for the service and a yr or more protection. Give you a fake MS certificate number and asked for a scanned copy of check to do the payment. Then they call an hr later to do a follow up courtesy call and then continue to call every day as I stopped the check and closed the acct with the bank.

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- Seattle, WA, USA
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a pop-up message purported to be from Microsoft told me my computer was infected with a malicious code and “Your windows (Microsoft) computer has been blocked” . A recording alert said to call tech support at 855-483-7888 immediately to unblock your computer. This happened twice, the second time the scammers directed me to call 888-976-6204. They said they were Microsoft employees and had a Pakistani accent

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- Kelso, WA, USA
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Person answering phone reporting working for Microsoft and wanted to give me a refund for services provided by a department working within the company that had closed down. He wanted me to get online and log into my Microsoft account. I asked what the name of the department was and what services they provided. He said it was ITEC and he knew I was receiving the services because I had received a voice mail message. I asked again what the services were. He told me if I wasn't going to log on to the computer to just hang up and stop wasting his time. I replied, "So you are scamming me." He replied, "Can you prove that?" I told him I was going to file a claim with the ScamPulse.com and hung up.

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- Shingletown, CA, USA
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Randomly contacted and was told my CPU support (paid) was closing its doors but a refund was being offered.  In order to do that they needed access to my CPU.

Scammer said they would refund $300 but accidently refunded $4,000.  They wanted the balance back and suggested I get $3500 in Walmart gift cards. 

Scammer shut down consumer's computer. 

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