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Microsoft Imposter

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Microsoft Imposter Reports & Reviews (292)

- Cortland, OH, USA
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I was downloading a song and a browser pooped up. It said your computer will contain a virus of you log out. Please call this number. A guy asked for access to my computer and showed me my IP address. He then said to delete the virus I need to pay 199.00. O told him I would not give out my info. He said I know your scared. I said good bye. I called Mir to soft of which he said he was from. They have me tons of info. There was not a virus on my computer. The people may have put malware on my computer so I took all my info out. Do not click into websites that are not secured with a lock picture. Always go into http;// web sites. Those are secured.

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- Piedmont, SC, USA
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Received a call stating they were Microsoft and need to check the drivers on my computer. I told them no. He asked if he could call back around 3:00 this afternoon.

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He called and said did we have microsoft and that he wanted to upgrade our computer. I told him that I wanted to be removed from this list and that we had a non solicit number. He said it wasn't a sales call and that if I didn't comply and listen he was going to shut down my computer and hung up.

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Man with Indian accent continously calls us wanting to "clean up" our computer and erase all viruses. Says we need to pay $195.00 in order to do this. Microsoft is deactivating our computer at this time. Hung up with man.

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- Tacoma, WA, USA
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Received 3 calls from Bay Shore NY

613-954-4453, stating our computer was sending warnings to Microsoft regarding warnings, issues regarding the computer functioning.

I told this person who had a Indian

( India) accent that this was bogus/scam and hung I. I callled the number and it does not accept phone calls. Again the number showed up on the caller ID. It ran and once the answering machine picked up they hung up. I tried to call the Microsoft customer soooort line but never could speak to a person or get passed the automated operator.

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- Meridian, ID, USA
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They called and said my computer was hacked and in danger of losing passwords/security. They gave me a toll free number to call and then they'd get my computer fixed.

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- Huntington Beach, CA, USA
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Rep stated from Microsoft only way to remove red warning on my desktop computer was for him to access my computer by Go To Meeting.

Stated I had a trojan virus and need to pay $199.99 to remove. I asked how to fix without paying money and he stated I need to pay $199.99 to fix. I hung up. This is FRAUD!

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I was on my computer and a warning message came up saying my computer was hacked. The message said it was coming from Microsoft. A number to call was given. When I called they told me they were Microsoft and they could fix my computer for $400. I was then given another number to call so they could get the virus or whatever off my computer.

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- Elbridge, NY, USA
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On my computer a red screen came up and said alert alert you have malware on your computer it is in fected don’t turn it off call this number 1-866-338-7789 and give them this code 055bccac9fec so I shut my computer Down and then turned it back on and used my virus protection and scanned it. It was fine. Then I called the number and they said they were a tech that worked for Microsoft I know they are not it is a scam

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They wanted to charge me money they didn’t sound like they were really from Microsoft

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- Olympia, WA, USA
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Received a robo call claiming to be Microsoft- hung up the phone imminently

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- Richardson, TX, USA
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Jack Fletcher, Job ID #19172, Help desk 810-226-9211 said Microsoft was giving me $200 rebate because someone scammed my computer. Showed me infected files. Asked me for bank info where refund would be sent. Bank tells me they moved money from savings to my checking with intent to steal the account. I have put a hold on my accounts.

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- Sumter, SC, USA
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I was called by computer, claiming they were Microsoft, and that my Microsoft key had been expired, and needed to be renewed.They gave me to phone number 1-855-207-3444. I called and they said they were Microsoft. The man said that my key expired, and he could do it by getting in to my computer. I said I would have to call him back because I wasn't in front of my computer . I looked up the Microsoft Number on the computer, and called them, and they that it was a scam. Please check where you are calling, and make sure it is legitimate;

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- Bellingham, WA, USA
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I received an emergency notice on my computer that Microsoft had detected a serious virus that was destroying my firewall and that I had to call and 888 number immediately as my computer had been locked to avoid additional destruction of all of my files. There was even a pop up in the bottom right hand corner of my computer with the Microsoft name and logo and the 888 653-0258 to call immediately or my computer and software would be destroyed. In calling the number I was assured that I was talking with a microsoft agent and that I needed to allow access to my computer to correct the problem immediately. I was advised that there were over 600 virus shown in my computer even though I did a virus scan and the results were zero. I fortunately became suspicious and Googled "microsoft support" and found the article identifying this as a SCAM. I quickly disconnected the call with the alleged Microsoft agent and also changed all significant passwords in the event some information had been stolen before I disconnected.

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Some one keeps calling from the number above saying that we need to stop using our Microsoft account until we call them. Today, they said that we should stop doing banking on line. I called the Microsoft office number listed on line and they said they don't make those type of calls.

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Signed onto my laptop and saw and heard recorded messages that my computer and personal information were compromised. Phone numbers appeared (877) 786-0495, to call a Microsoft tech to resolve issue otherwise if you try to X out of screen your computer would be locked or blocked. I did call and gave some info unfortunately, but then realized when they asked for payment this wasn’t right. They tried to have me buy Microsoft protection for $230. But unfortunately I had let them into my computer to help with alleged problems. It caught me off guard and now I feel so stupid.

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This is an issue which is still on going. Whenever I am trying to do anything related to financial transactions or place an order online, this tech support window will pop up randomly, a recorded message starts to play, asking me to call the number that is showing on my screen because according to them my "computer is sending financial information to unknown ip address and if I call, they will fix the problems, if I don't call, they will be forced to report me to the Authority concerned to shutdown my computer and some legal something against me....blah blah blah ....

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- Tacoma, WA, USA
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they tried to remotely access my computer. said he was Microsoft

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- Cicero, NY, USA
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They are claiming to be from Microsoft after hacking your computer with a virus warning then want to take remote control of your computer and charge you to fix it. They have burnt up my previous computer because I would not pay them . I have reported them to the FTC and was informed do not let them in my computer.

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- Sayre, PA, USA
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I just received an email a few days ago which states that I now have tho pay $6.99/month to use MS WORD on my Mac computer. I bought this computer about 8 years ago and then the MS Word software to install on it. I have 1,000's of Word files on my computer.

I can open up these files, but I can't edit, cut & paste, print or email them.

In short, my files are being held hostage until I pay MS either for a new software package,

or $6.99/month for the new upgrade.

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