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Microsoft Imposter

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Microsoft Imposter Reports & Reviews (297)

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Signed onto my laptop and saw and heard recorded messages that my computer and personal information were compromised. Phone numbers appeared (877) 786-0495, to call a Microsoft tech to resolve issue otherwise if you try to X out of screen your computer would be locked or blocked. I did call and gave some info unfortunately, but then realized when they asked for payment this wasn’t right. They tried to have me buy Microsoft protection for $230. But unfortunately I had let them into my computer to help with alleged problems. It caught me off guard and now I feel so stupid.

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This is an issue which is still on going. Whenever I am trying to do anything related to financial transactions or place an order online, this tech support window will pop up randomly, a recorded message starts to play, asking me to call the number that is showing on my screen because according to them my "computer is sending financial information to unknown ip address and if I call, they will fix the problems, if I don't call, they will be forced to report me to the Authority concerned to shutdown my computer and some legal something against me....blah blah blah ....

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- Tacoma, WA, USA
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they tried to remotely access my computer. said he was Microsoft

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- Cicero, NY, USA
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They are claiming to be from Microsoft after hacking your computer with a virus warning then want to take remote control of your computer and charge you to fix it. They have burnt up my previous computer because I would not pay them . I have reported them to the FTC and was informed do not let them in my computer.

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- Sayre, PA, USA
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I just received an email a few days ago which states that I now have tho pay $6.99/month to use MS WORD on my Mac computer. I bought this computer about 8 years ago and then the MS Word software to install on it. I have 1,000's of Word files on my computer.

I can open up these files, but I can't edit, cut & paste, print or email them.

In short, my files are being held hostage until I pay MS either for a new software package,

or $6.99/month for the new upgrade.

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- Jamestown, NY, USA
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I received a call from a man who sounded like he was from India. He asked if I was aware that my computer had been sending messages to Microsoft indicating that I was having computer problems. I said "Yes, I am aware" in an effort to keep him talking. I had no computer problems. He hung up and I realized my mistake. I should not have said "yes." This happened 20 minutes ago. 12/09/2017 10:41 am EST.

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- Houston, TX, USA
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Called number, falsely advised computer was infected with Pornographic Malicious software. Called number just for fun. Very strong indian access, told me he worked for Microsoft but I would have to pay for him to help me. Asking a few more basic questions it was very obvious he didn't work for Microsoft.

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- Columbia, SC, USA
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A recording played on my computer on a loop stating "Your computer has been compromised. If you do not call this number (1-844-599-2955) your computer will shut down and you will not be able to access it again." I called the number, and an Indian man by the name of "James Walker" with the employee ID number 14422 and extension number 2022 claimed he was from Microsoft and somehow had access to my computer to to run a scan to see if I had any viruses on my computer. He asked for my telephone number, e-mail address, and billing address, but I did not give it to him. He stated my IP address on my computer had been compromised and over 77 attempts had been made to hack my personal information, including my bank account. He then said I would be charged for services to repair the problem, where I told him I was not comfortable giving him my credit card information. I hung up and he called me back, threatening that if I did not have him repair my computer, I would lose all of my personal information and no longer have access to Windows, to which I hung up again.

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- Sykesville, MD, USA
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They left a voice mail telling me that I was eligible to a refund for a Microsoft computer that I had years ago, which I haven't used in three years. When I called back they said I needed to fill out a form and provide my bank info.

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- East Syracuse, NY, USA
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A warning flashed on my computer saying that I was being hacked and I was potentially losing more and more personal data if I didn't call "in the next 5 minutes". I hesitated and tried to X out of the warning but I couldn't do anything on my computer. That's what prompted me to call despite all of the red flags going off in my head. I actually gave the person access to my computer and he showed me things that were "wrong" with it. Despite the numerous times I told him this "didn't feel right" the call continued. We eventually got to his pitch - selling me a 3 or 5 year protection package starting at $149.99. That's when I ended the call, restated my computer, ran McAfee and prayed I didn't lose all my passwords/personal data. Time will tell I guess.

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- Spokane, WA, USA
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The scammer called about computer problems from Microsoft . I knew it was scam because they never speak good english and they don't talk like a reputable business would . I have an apple system, not Microsoft . It seems like they hacked into Facebook because they said i was on Facebook (which I was) and they used my last name. I tell them I don't have a computer. I lie to them all the time and call them names . If I can get their call back number I will *67 it and call them a bunch and call them names.

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Caller called 3 of our family members from a so called Microsoft called claiming we been hacked and to go online and enter some codes and info. Spoke with a male man sounded to be Indian.

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Claims my laptop has been compromised

Claims he is from Microsoft

I don't have anything registered with Microsoft

Told him I don't have a laptop

He hung up

The # was615 915 0075

Name on caller ID was

Curvey Lillian

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My computer screen turned red-then it says its bee. Locked by Microsoft because I have a Zeus virus, it has a # 2 call ,

I speak with Leslie walker- I'm given her direct line 650-300-1576

& 866-886-9346. She asks to remote control my computer,

I allowed, watching the screen..

She runs through security to show me I have a problem detected within my security, then takes me over to a site I can buy protection. From C Cleaner-starting at 199,00 and up.

I say no, I. Not buying anything g o Lily r, she offers I use my checking acct to buy a prepaid card.

I then realize it's a scam.

I close my co outer after reLzing I can't manually end the session with her,

She then calls me every minute for 5 min ,not leaving any message.

I answer the 6th time, and tell her to end the session , we are done. And ask why she called my home number, when I only have her my cell.

She called tmr from a San Mateo CA number, 408-692-7347 , which was NOT her correct or toll free numbers given I. The beginning of the call.

I think this scam was placed on my computer 1 year ago, when I lost info after changing to win 10.

It was back then another foreign sounding guy called me and I also let him remote in to fix the issue. My advice to anyone, is Never Allow access to ite PC , I did 2x, and it will cost me a new computer. Luckily, I am due for a new one. Lesson s learned

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Received a call on Cell Phone didn't answer they left message that someone out of the country was trying to access our Microsoft software and to call 866-853-5938

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Called me twice, VM is a female someone nding robotic vice Saying my computer is at risk, that someone is trying to hack my computer and I'll lose everything, including Windows credentials. Tells me to call the number or press 1 to be connected.

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A pop up came on the lap top stating the computer will be shut down; a 1-888 number showed up on the screen.My son called the number, a 'service rep' talked my son through how to link his computer screen to the computer of the 'service rep' in order to troubleshoot the problem.once this happened, the "rep" asked for money to pay for the services. The rep required 500.00 in itunes cards- my son gave the 'rep' the codes- we are out 500.00 and possibly all my son's information.

we shut down our credit cards and debit cards

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- Madison, NC, USA
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"Jarrad" called saying he was from Microsoft about my computer. I don't own a computer. Didn't give him a chance to ask for money, advised him I knew it was a scam and hung up. Has called 2x.

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Called me out of nowhere and it sounded very weird. They wanted my info, after I hung up they called 3 more times and wanted my social security number.

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While on my computer a message has come on saying I must call Microsoft to protect my computer and that I will not be able to shop on line. I wasn't shopping when this came on. It goes on and on saying that my computer is in danger. My only way out of it was to shut down my computer. I noticed that each time it happened it was around 3:15 p.m. (July 31, August 7, and August 12). The first time I called my Tech support who confirmed it was a scam and I had to take it in so they could get it off my computer. The last 2 times I was able to "x" it out after a couple of tries. The number on the message is 888-660-1755. I usually get on my computer around 3:00. After it happened on August 7, I didn't sign in until after 3:30 for the remainder of the week and it never came on. Today I got on at 3:00 and it came on around 3:15.

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