Online Purchase Reports & Reviews (3346)
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The leads I got out of the system costed to make a phone call to the client, or reach out of the budget. Many times it was for a product like a TV, or something I had not listed as an expectation. The representatives I called seemed to be able to handle these account issues to keep me happy if I was paying. They could remove the fee if it was a lead that was really bad or ended up being a total nothing. They could do anything to the account other then suspend it for "30" days.
After many phone calls I asked the service representative to cancel, or permanently disable the account until my business was ready. I needed to get a few surgeries and right after I started my business, it seemed like I needed a few more months to get started.
Now on the phone they are claiming they could suspend the service for 3 months. They would only suspend the account for 30 days for me before their auto billing system turned back on even though I specifically told the service representative to turn the account off. Even though they can suspend the account for 30 - 90 days, they chose only to suspend the account for 30 days and claimed they could not cancel the account.
If they have control over my account, and are unable to cancel my account over the phone for me I would start becoming suspicious to a scam.
I asked them not to auto return my account on, and because they claimed to have no control over it, they are making me a victim. Now the account automatically turned back on, they charged a bunch of fees on top and then sent my bill to collections right after I got out of surgery.
Attached is the e-mail is from the company trying to collect from me at a 50 percent discount.
I spoke with their representatives and said after the account has been sent to collections its terminated and theirs nothing they can do about it, even to re-open my account after surgery to keep me as a customer. I offered many different ways, but after I asked them to turn the account off they kept saying I need to reach out to consumer care.
I spoke with the lead manager of Angi Lead / Home Advisor, and they seemed empathetic for the situation of coming out of surgery and then having my account in collections. I asked many times over the phone and explained why it is a scam is that the same people calling to collect money to pay for angi leads will not turn the service off and start sending you to different representatives.
I explained extra frustration that the angi leads had the option to turn their system off for 90 days, but the manager claimed that was only for people on military leave or special circumstances.
After 4 different times on the phone (wasting my time) I kept asking them to turn the account off for a long time because my business was not ready and the company failed to do so. After Coming back to my business which was barely started they are trying to charge "255" he said on the phone, but the collection agency is trying to charge me 50 percent off my total balance in a weirdly written e-mail.
The company is a scam because they do not offer quality leads, and charge your credit card on a timer based on the lack of control of the same representatives calling you to take your money. The scam is done through an automated system targeting only the service providers. The representatives admitted the clients do not charge a fee and home advisor only charges the service provider. This means the leads are of low quality and the scam is more targeted at the service providers and locking them into an automated system they cannot get out of.
Also the manager on the phone said my balance was for 255, and the collection agency is saying AMT: $324.86.
None of the information is consistent and the e-mail looks like it was typed out by an online scammer.
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sent information that the package was delivered on 01-09- 2023 at a mailbox in Cranston ,Ri 02920. I checked my credit card statement the company that charged the money was IIMOBI
TECHNOLOGIES CO LT DUBLIN IL. THEY PROMISE TO CONTACT ME IN 3DAYS ONCE I SENT THEM A COPY OY THE DELIVERY DATE AND ADDRESS 01-28-23
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due to the winter weather where 98% of the 1500 was refundable. This is where I knew I was being scammed after I already sent $650. They wanted the “$1500” to be zelle (preferred) to
email [email protected]
Name: DeSean Mole
Amount: $1500
Reason: GA24
I told them I get uncomfortable with this and would not go a head with the dog adoption/transportation.
I called the Starwood pet transport at 9pm GA time @ 817-668-7055 and email [email protected]. Saturday night I girls ahold of them and told them not to send the dog and I sent the 409-571-4009 number a message of what was going on. Then they stopped talking and responding to me. I followed up with Zelle complaint and fraud through my bank.
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