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Online Purchase Reports & Reviews (2972)

- Kansas City, KS, USA
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Asked for order number and never responded

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- Liverpool, NY, USA
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I ordered an excavator ride on truck for my son and I was given a legit tracking number. I went to check one day and the tracking info wasn’t there so I emailed the company to see if they knew. They wrote back and said it had been delivered and to check with postal service. I called the post office and gave them the tracking number. They said they delivered it on Friday in the mailbox. I said that’s impossible, it’s too big for the mailbox. They told me it was 9.4oz and added that I was probably scammed. I’ve written the company asking for a refund but haven’t heard back and don’t think I will. I’ve done a little digging and found other reports of people ordering the same truck and receiving a hat or scarf. I didn’t even get that much. I was very excited to give that truck to my son, I’m a little broken hearted I can’t now. Do not buy from this company!!

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- Foreman, AR, USA
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Ordered 3 Christmas gifts online off website. They took money out of my account, has not delivered products. Now can’t locate my order

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Scammer called from a withheld phone number. Thick accent. Claimed to be named Michael Brown with the Publisher's Clearing House. He said to call 210-988-6991 and to open a new checking account so they could "add the funds."

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This is not a legitimate golf company. Customer are spending thousands of dollars. The Company keeps changing its name, and people are filing chargebacks, once they realize that their identity and money has been taken

There is not phone number available, and it appears that the business is a house.

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Fake NFL shop website that steals your credit card information and tries to make fraudulent withdrawals

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This was a website looking like I was checking out for an item that had PayPal checkout. Except when it took me to the PayPal screen they had it set up for a friends and family payment I didn't even realize it was being sent this way it looked like any other PayPal checkout.

It's not working now but here was the link it happened on:

https://www.wardlivia.top/paystar.aspx?sub=AAAD22113002341238#

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?To whom it concerns,

I have not received the product I ordered. The only communication I have received is an order confirmation on a November 24, 2022 stating that “you received my order” and a second email on November 30, 2022 stating “my order has shipped”. Upon following the tracking link provided in that email, it takes me to the USPS website where it says that “ the U.S. Postal Service was electronically notified by the shipper on December 1, 2022 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if/when available”.

In my order in states that I paid for 2 day shipping. It has now been 19 days and still USPS has never received the item to ship.

Upon further digging, I have found that you mr company is a scam. You formerly operated under a business name called “Rosacare LLC”. Prior to purchasing, I looked up “5minskin” and the everything pointed to you being a legit site. Apparently that it because you had just changed your company name to 5minskin from Rosacare LLC after being reported to the Better Business Bureau for being a scam.

Not only have I not received my item, but there is no way to get in contact with a person. This email is to provide proof of another attempt to communicate with your company, since you cannot reach anyone via the phone number provided online.

Also, as you know, your product came with a 100% money back guarantee and a 90 day trial.

I want a full refund in the amount of $179.00 I have not received the product and I doubt I ever will. I will be speaking with my bank today and reporting you to the BBB.

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I ordered a card from them waited over a month and started emailing them could not find a number anywhere. Per their site they’d reply within a day I waited a few weeks with multiple emails and FB messages and posts and no response.

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I bought a Insta 360 GO 2 camera on the insta360 official website on black friday, But I haven't received it. I tried to contact customer service, but they didn't solve the problem for me, just alet me to try to contact the local delivery company. I Don't know what to do next? I feel like they lied to me.

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Individual promised my son to make profits in bitcoin. He asked for his banking information and deposited funds into my sons account. He then gave instructions on how to use the money to invest in bitcoin. He promises victim 30% of profit from bitcoin transaction. Deposits made was fraudulent checks which caused our account to be financially compromised.

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- Ossineke, MI, USA
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Scammer pretended to be an intuitive woman I follow on Facebook. They were offering me a reading. I was directed to a site called beingfit-online.com. the original payment of one dollar was offered for a 5 day trial period. If the trial period expired I would be charged 24.99 per month Once I payed the dollar I received an email stating my trial would end in one day and if not cancelled I would be charged $ 59.00. I immediately emailed back to ask for it to be cancelled. I then got an email back saying it was cancelled and my card would not be charged. Checked my account the next day and was charged. Had to cancel my bank card. Bank said they could not stop the payment from going through and I would have to dispute it after the payment has cleared.

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- Geneva, NY, USA
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They were selling blankets and sent me a scarf

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- Bensalem, PA, USA
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advertised on facebook....on september 20th I was sent an email with an Order #904S109101 for the Self Love Spinner Heart Ring...everybody posted on facebook in the comments about how pretty...how fast they got it...they loved it...there were no negative comments on the ad.

I received a tracking #288140563525340455 from [email protected]. It always just said it was in transit. It s upposedly left from Belgium on 09.18.22 then went to the sorting center....then in transit in Belgium....09.28.22 it was being inspected at the customs of Belgium...10.01.22 it shipped to United States....10.03.22 arrived at the customs of United States....10.06.22 shipment declared at customs clearance of US, 10.08.22 arrived at shipping partner facility in the US....10.11.22 departed shipping facility in US....10.15.22 the shipment is in transit in the country of US, Vancouver 98665. That was the last I heard.

Nothing was ever received, and I feel like all of their resonse, are just a big scam.

Last email I received was on Monday 12.12.22.....I understand the mood you want to receive it. I have already spoken to the carrier. We have asked the carrier to give you priority transportation. We sincerely thank you for your understanding.

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- East Saint Louis, IL, USA
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I recently had my cashapp info compromised. I learned through Instagram that this company could help me retrieve my money. They didn't they were the ones who probably took the money to begin with.

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I've emailed them multiple times my receipt # 1023-4029

Order number 82HOL-8F6A1

the email service@zmasterminepte

When I tried typing it where it says email it said put a valid email it says it was delivered

in Hawaii I live in Pa

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- Garden Grove, CA, USA
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Starbuzilla on Instagram scams people promising them cups, but doesn’t deliver after accepting money for them

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On Facebook marketplace ordered for Christmas never received anything tracking number LCXR14-2212-7023302303

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I saw a advertisement on Facebook about magical Christmas trees I knew my grand babies would love it so I purchased one said it would be delivered in 7 to 10 business days I didn't receive it so I contacted the merchant they said it had been delivered, in the next few day I received a fake ring with the same tracking number as the Christmas tree I then contacted the merchant again and told I received the wrong order he tried to assure me that I hadn't, I tried to explain to him that I had received the wrong item, then I received an email from the merchant apologizing for the mix up but still refused to make it right.

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- Charlotte, NC, USA
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I ordered an Elf on the Shelf kit on 10/23/22 and never received it. Payment was made via credit card and a tracking number was provided. The kit was never delivered. I emailed several times and got generic emails in response but my package never came.

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