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Online Purchase

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Online Purchase Reports & Reviews (2849)

- Westwego, LA, USA

Theresea B**** frauding doing feed the meals. Ms. B**** is fraudulent the address is a residence and there are no meals coming out to the kids provided

- Inglewood, CA, USA

On instagram they advertise clothing,jewelry , hats,purses and household items just all kinds of items for cheap price, I ordered about 10 items. They said everything would be delivered in 5-7 business days. This was almost 2 weeks ago. So I sent them a email to their customer service email ([email protected]) first they gave me a tracking number that said the package was at DHL I contacted them and they said that was ano good tracking number. Then they said there behind due to large numbers of orders, then they said the package was on the road, now today the said it was delivered, I told them to send proof because I have ring door bell and will check the footage. All of this is over $42 I told them I wanted the items I paid for or my money returned but I have received nothing and that’s why I’m contacting The BBB.

I tried to use a one time program to find my phone. It has been charging me since

- Athens, GA, USA

Shein- it doesn’t matter what I rate the experience or product in reviews ( number of stars) it shows as 5 stars. This is SOOO misleading & crooked.

- Wheeling, WV, USA

I posted on African Grey group Facebook that I had lost my parrot and interested in another African grey. Contacted by Mary Angle who gave me her Venmo acct number and Cash app took.Venmo-*********** 1970 and Cash app-************. She was representing Family Parrots for Adoption. She was supposed to deliver Parrot today, told me too busy and referred Family Parrots For Sale. They have a website I have communicated with them all day and then had a text sent to me supposedly from Ocean Pacific Express who was supposed to deliver. That did not happen.

- Colorado Springs, CO, USA

Order placed 8/20/23 and has never arrived. Company just dodges questions

- Cibolo, TX, USA

The call was received at 5:30 in the morning. The caller said he was calling from Amazon and asked to send a text concerning an order. My mom answered "yes" without thinking it through since she was half asleep.

- Nampa, ID, USA

They advertised Converse shoes on sale as if they were Dicks sporting goods. I ordered shoes. After the order went through, I received a confirmation email from a different company and it said USD, and lead me to believe it was coming from another country. I had been scammed. I immediately called and canceled my debit and credit cards. This was in September 2023. Today, 10/14/2023, I received a knock-off Tory Burch purse in the mail which I hadn’t ordered. I googled the address and found a bunch of similar scam stories.

Made a purchase online changed my mind cancelled order was supposed to get a refund in 1-3 days , 2 weeks later still nothing and will not answer emails

- Riverside, CA, USA

This vendor offer me mod which i purchased.. the next day the vendor message me saying someone payed to get me blocked and never returned my money.. blocked my accounts so i would not contact.. this all took place on imvu when started

- Hastings On Hudson, NY, USA

Recieved a package from DANNY at the listed address with a Tory Burch handbag in it. I never ordered the bag, nor do I want it.

I am thinking it tis related to a scam payment to a Chinese company called "PING PONG*SHOPPRETTYHONGKONG HK". I payed $69.00 for a rain coat, realized it was a scam, tried to cancel the charge with American Express and could not.

- Berkley, MI, USA

I received a fraudulent designer bag that was not ordered. It came after a scam I fell victim to online.

- Ithaca, NY, USA

There was an email address, website, and FB page at the time. These are the email addresses used [email protected] and [email protected]. $19.0 was immediately removed from my bank account. I immediately realized it was a scam and canceled the order but the money was taken.

- Beverly Hills, CA, USA

This is a drive through car wash that for years, at least since Covid, has build people for services they are not getting. When you pay premium which I always do, it says we are getting special soap, wax etc… however I have 2 videos that shows that only a little bit a soap and some dirty water is used, the wash doesn’t last more than a minute and that is it. They used to have different type of soaps when they first open, since they have changed their practice(scam) they have darken their outside windows, so people could not see from the street what is actually happening in this facility

- Santa Clara, CA, USA

Started a trial for 7 days that I was not able to cancel on the 5th day. Tried everything to contact THEM ON THE 5TH DAY. i RESPONDED TO EMAILS TELLING THEM TO CALL ME ASAP. When I got hold of them finally on the 6th day, they said they would have someone call me back. Nobody called me back. I kept calling and finally they told me how to cancel the subscription but again was unable to because the button where I would normally push was replaced with text saying that they were cancelling my subscription and would have someone call me. That was on the 5th day! I got nowhere!! Finally on the 7th day they charged my bosses credit card $4,069.00 dollars!!! I want a refund immediately!!! We can easily dispute the charges but why should we have to? We cancelled the trial on time, or at least tried to with no way to cancel!! I want to make sure this doesn't happen to other people!! Over $4000 dollars???? The trial was supposed to cost $1.00!!!!

- Minneapolis, MN, USA

Charged $29.99 to my PayPal account.

- Cumming, GA, USA

Grapes and grains has DoorDash setup for purchases. I went to door dash and purchased 2 bottles of my favorite bourbon. I selected pickup and drove to the store. When I went to pickup I was told I had to go through the drive through and they would not serve me in the store. Pulled up to the drive through and was handed a bag. It didn’t seem right so I opened it (as it was sealed closed) and saw it was not right. I told the employee that what they had given me wasn’t right. I asked for the manager. The manager ended up being the same lady that told me to leave the store and drive to the drive through. She said what I ordered they didn’t have so they gave me something else. They confirmed the order before I went to the store and they had my contact information so they could have checked with me ahead of time but they failed twice. Then they tried to pass off other product for what I actually wanted to buy. G&G tried to defraud me knowingly and the GM didn’t care. She refused to make it right and refused to refund me my money - after I didn’t take what they tried to give me. I now have to open a fraud case on my credit card now. They are still falsely advertising the bourbon on their page as well. This whole situation was a terrible experience.

- Preston, MD, USA

Advertisement on Facebook Marketplace appeared as actual website for OOFOS shoes/sandals. I shopped for 3 pair for a special offer of

3 pair sandals for $79. 90, on June 22, 2023. Placed an order and entered Credit card info, name and mailing address. I was suspicious in next day because I never received an invoice. Unable to locate contact number, called marcus.com, my credit card, to refute the charge. They refused saying it

had not posted yet. I have never received my order and cannot locate a name, number for the company who actually charged my account. I found a company name on my credit card statement (NOT OOFOS), HUAKM.COM, 310 5th St. Westcliffe, CO 81252, for $79.90. I have filed a dispute with my CC company, because I called them the following morning when I became suspicious.

- Cedar Rapids, IA, USA

I ordered a sweater online for $34.95 and paid with a credit card. The item arrived 3 weeks later and was not what I had ordered. It was cheap quality, nothing like the photo on the site, and the design was printed on rather than being sewn in. I found out the site had only a 19 day return policy and the buyer had to pay the return shipping costs to an address in China, which were more than the price of the item being returned. It was obviously a scam to deter consumers from pursuing getting their money back.

- Lafayette, IN, USA

Bed Bath and Beyond was closing their stores including the one where I live. I saw a couple things I was needing and I ordered from the Internet but didn't go to my actual store. It ended up turning out that it was secondary entity working under the Bed Bath and Beyond store. My order ended up shipping out of China. I had the Tracking Number and it said it was delivered! I never received my order and the Tracking said it delivered to Alaska and I live in IN! This happened back in July when I first placed my order. The communications were through email. They started out saying they look into it and try track and locate my Order?? By the middle of September I started asking for a Refund on my Order. In another email they said they would re-ship a new Order to me and I knew and realized I had just gotten Scammed!!

Then the last couple emails I received appeared to be an automated response because it was exactly word for word.

I've had people who I've never met personally trying to scam me but I never fell for it but this one got me and I fell for it and I usually can tell when someone is trying to Con and Scam but this one got past my Radar??!! I'm keeping an eye on my Credit Card Statement for anything I didn't use it for. I know I'll never get a Refund and it could been for a whole lot that I lost!

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