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Online Purchase

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Online Purchase Reports & Reviews (2972)

- Brockton, MA, USA

Site said they were selling discount goosecreek candles. Paid $60 worth. Never received tracking number. Can't get in contact with anyone despite them providing an email and phone number.

- Edenton, NC, USA

Ordered 7 tickets for Monster Jam, Greensboro, NC. Tickets Center was listed. After ordering and paying I realized they were coming by UPS and not e-tickets. Tickets were resale and did arrive by UPS with Ticketmaster written on each one. Ticketmaster uses e-tickets as I suspected this was scam.

+1
- Birmingham, AL, USA

I ordered off facebook from what I thought was Shein. After waiting an extend d amount of time, I emailed Shein and asked them where were my items. They told me the company was fake.

+1
- Sheridan, IN, USA

Saw an advertisement on Facebook for clearance fireplaces from Ashley furniture. Then they added a free gift-christmas tree. Placed the order, money cleared my account but not from Ashley.

+1
- Dayton, OH, USA

Facebook watch retail seller. Used false customer testimonials and dead links to help portray legitimate online business and receipts. Also sent visominial request following theft with dead testimonial link to further legitimize scam.

+1
- Providence, RI, USA

I was on Facebook and A ad popped up about these sofa bed couches for $35 each. The sales was ending soon at 16 minutes to order them so I proceeded to order them as I was on ordering them. I also seen the sale for two luxury extra large outdoor swing chairs for the patio for $35 each I paid for all that plus shipping handling plus the taxes on the items I got my confirmation email saying my order number that they will get back to me when it was being shipped and it will be shipped out in 24 hours a few days went by I did not receive anything about it being shipped so I contacted Macy Store upon calling the Macy’s store. I gave them my order number they said that that is not one of their order numbers I told him the website that I ordered it from and they said that is not their website for me to contact my bank immediately that I was scammed I did and I also just tried to contact the people that sold it to me at the macys store.com as I called them there’s loud noise in the background she’s trying to act like she is part of Macy’s. I’m telling her this is not Macy’s store. They would not be partying in the background like that , I told her that I was gonna report her. She said please don’t do that I couldn’t hear nothing. She was saying they were partying in the background and she was trying to tell me that that’s Macy Store and she’s looking up my order so I hung up and decided to contact you. I am trying to upload you the photos of the confirmation emails that I received from them. And it will not let me upload it, but I also do have those.

+1
- Independence, IA, USA

I seen an advertisement on purefeel.com on Facebook for some jeans so I clicked on the link and purchased them. I received an email confirming the order and received a tracking number. Several weeks later when to the website they provided to track the package (17track.net) and the website stated the package was delivered. I contacted the seller and informed them that I hadn't received the package and they provided me with a USPS tracking number (only after I complained did this tracking number appear on their carrier website). I contacted the post office and they advised me that there was no record of a package with that tracking number. I reached back out to the seller again and they advised me the merchandise would be resent. They provided me with a new tracking number and when I got to the website 17track.net the website states the package was delivered but no package was delivered to my address and no USPS tracking information provided. In doing some additional research is appears this company "claims" to be based in London but the tracking information all states it was shipped from China. In addition, they have changed the customer service email address within the past 2 months and there is also a "Live Chat" feature on the website for PRE-Shipment concerns only but there's no link to chat with anyone. I'm guessing they got overwhelmed with unsatisfied customers and removed the Live Chat feature. Buyer beware--You're likely to no get any merchandise for this seller!

+1
- Indianapolis, IN, USA

Hoka shoes were offered on Facebook. Paid via credit card, but supposedly 'stranded in customs.' Shipping company appears to be fake - same as the one listed on a previous complaint.

+1
- Santa Barbara, CA, USA

Allowizz.com promised Black Linen pants and a floral top plus shipping for $18 and nnow the site is gone and my product was not sent. ordered Sept. 28, 2023

+1
- Chico, CA, USA

Advertisers on Facebook messenger 8 ball pool advertise great products for absurdly low prices. Reviews of their companies confirm them as scams. Facebook allows this stuff.

- Marion, OH, USA

I saw an ad on Facebook for a pocket knife. I paid $43 with my debit card. When the knife arrived four weeks later it was a very cheap knife, nothing worth that kind of money. The return address on the package is 14415 Tukwila Intn'l Blvd, Tukwila WA 98168 - which is a Chevron gas station.

- Waterloo, IA, USA

It was said they were offering a patio set though the website on Facebook. However I made payment and never received item

- Ladson, SC, USA

My mom turned on her computer and there was a warning she couldn't get out of telling her to call Microsoft tech support. So she called the number on her screen. After "trouble shooting" for a few hours and establishing trust, they then told her to log into her bank accounts after they were already in her computer "cleaning it up.* So they watched her log into each of her bank accounts. Then, someone from "First Citizens Bank" with a spoofed number called my mom and told her there was fraud activity. They told her to transfer all of the money from her savings account into her checking account. Then told her to go to the bank and withdraw it all. They told her not to tell any of the bank employees what was going on bc "they were in on it." Thankfully, my mom isn't able to drive right now and called me. I knew it was a scam. So we went to the bank but instead changed all of her login info, froze her account, closed the other bank account and opened a new one, cleared out all of her computer history, etc. but if she would've been able to drive herself to the bank, I'm sure she would have done what they said. Both "Microsoft" and "first citizens Bank" were calling her repeatedly when we were at the bank. She blocked both of their numbers.

- Fortson, GA, USA

A clearance sale for Oofos shoes flashed on the internet. I have one pair so was very interested and ended up ordering a pair. Got the confirmation email and didn't notice anything amiss. When I saw the credit card statement, the money didn't go to Oofos, it went to someone named Peggy Thomas. A billing code of 0756497074 FR. I called my bank, they are investigating it. Called Oofos and they had no record of any order under my name or info. The bank says she says the shoes were delivered. Not so. They are filing it again.

- Aurora, CO, USA

I purchased on October 8th, received the product on October 26th. The shoes are poor quality and not orthopedic shoes whatsoever. I reached out to the company that day, and was told because I purchased in September I was already past my return date. I sent screenshots of my purchase date and delivery date, which they responded by saying they were going to help me, but I didn't respond quickly enough to their email, so they are not going to refund.

- Saint Cloud, MN, USA

PROGAH ad popped up on facebook advertising tiffany brand clothing at very cheap prices. I ordered some t-shirts & sweatshirts totaling $26.76. I also got charged a international fee of $1.33 as they are based from China it states. On 09/07/23 $26.76 was taken from my bank acct. using my debit card online. It was labeled by my bank as transaction from OW*IIYFARM.COM. I have waited & sent an email to them abt. my order never received a response & when I go back to look there ad is taken down & I no longer am able to message them via email. It's Nov. 2nd & i still have not received any merchandise from them. I will be talking to my bank abt. this but wanted to warn others so they don't get scammed like I did. I guess if something sounds too good to be true then it usually is. Lesson learned!!

- Washington, IA, USA

Forceress.com is the name on my credit card statement. The location is Hong Kong. No other information is available. I've never received my order.

- Norristown, PA, USA

The company was being advised as Marshall’s. After I made the purchase I got an email from a company called LifeBazaar saying my packages was shipped. They gave me a bogus tracking code that would never load. My package never arrived. I contacted them and they showed me their tracking info in Chinese saying my package was delivered. I never received a delivery. They said it was probably stolen. I told them no since nothing ever arrived. I have cameras and no delivery was made on the date they said it was delivered. They never gave my money back. I called my cc company and had the charges disputed.

- Dayton, OH, USA

I saw an add for a sale on starwars replica helmets. So i went to the website and bought a few. The website seemed legit at first because you could create an account and had a shopping cart and let you pay by credit card. Its been a few weekes now so I looked bacl through the website and i could find any kind of contact information and after googling the name of the website I found that a lot of people were describing it as a scam as the same thing happened to them.

- Mercersburg, PA, USA

Electronics for sale by the pallet

Sent tracking number which was fake then send email saying I need to pay 650 more for insurance

That’s when the red flag really went up

You can tell when it’s non American writing

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