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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1678)

- Downingtown, PA, USA
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Ordered a product on may 3. Payment was processed through PayPal via onefash. Ordered never processed. Never received product. Fake reviews on website. No phone number to reach anyone. Requested refund which I have not received.

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- Bowie, MD, USA
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Oversized beanbag was advertised via social media site through Shopify. Ordered was placed. Tracked order with tracking number provided. Item was delivered to a location in Dallas/FW area.

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- Washington, DC, USA
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Offers different products inpersonating dick sports stores. Found different reports all over google from diferent scams made by the same email as contact

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- Marietta, PA, USA
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I ordered from an online site that popped up when I was playing a Facebook game. I have not received the products. I asked for a refund and have not received that either.

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- Millington, MI, USA
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A web page ad for a mini blackstone grill popped up on google search. The company outdoorsclub.shop showed an ad for the purchase of a 22 inch blackstone camping grill for 69.70. A purchase was made and we received an order number. (45369). After the fact a fraudulent charge was placed on my card for a larger amount. The contact for the company was [email protected] and we ordered the grill on 06/05/2023. Tried to reach per e-mail to get information and no one answers.

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My mother purchased a Rollator from a Facebook ad and never received the device. I'm thinking it's a scam and there's no tracking.

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- Turbotville, PA, USA
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They listed a part with a one year warranty upon my purchase. Part didnt last 4 months and they will not respond to any email, even though they are highly rated for customer service through eBay. I lost all the money i had into the part due to the fact that it does not work, and the company is refusing to get in touch with me about the warranty.

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- Woodbridge, VA, USA
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I placed an order online to this company advertised on FB. I received emails stating receipt of order, order on its way. I have a collection of emails beginning May 4 when order was placed and still have not received my order. I was provided tracking info that is a collection of data that doesn't explain anything. The company reply to my inquires is an apology for the delay due to shipping. It has now been since May 4th to June 18th with no receipt of purchased goods.

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- Bronx, NY, USA
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Order Handbag on 5/20/23 never received keeps sending me email that it is going too custom every two or

three days email is coming from Core giving tracking number. I could contact them which is a email

[email protected] did that no response

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- York, PA, USA
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My husband ordered an electric edger. We never received the product. I did receive an email stating the product was unavailable and asked if we wanted to replace it with another product. We said no please refund us the money. And there was no further communication even after emailing multiple times. I did try and call the number listed and it went to a voice mail. No return phone call.

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- Philadelphia, PA, USA
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I first became aware of this “business”via an instagram ad for Father’s Day jewelry. Their website looked legitimate but I became suspicious when I reached out to the seller to correct my Billing Address and they responded that the Billing Address didn't matter. When researching the business online, I found that the website was listed as suspicious and is only 2 months old. I then attempted to cancel my order by sending another email, however I did not heard back from them for a couple of days. After that, I submitted a claim on Paypal because the seller was still refusing to give me a refund. I requested a cancellation within 24 hours after placing my order and they did not honor that, even though this is the policy posted on their website. Next, I tried to reason with them and they then told me two different stories; both that I needed to wait longer for the item to be created and shipped AND that the item had already been shipped a day later. This seemed even more suspicious. All I’ve been asking for the last 7 days is a refund according to their own policy and they have refused. No reputable company should or would do business this way. They have also changed the name of their website since I placed my order.

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- Long Island City, NY, USA
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I placed an order for a full length mirror for $29.90 charged to my credit card. I received a gold ring in the mail. When I emailed their support email they responded saying that it's a "gift" and my order is in progress. After over a month, my order still has not arrived and everytime I request a tracking number they give me a generic response saying they will escalate the issue and it depends on the warehouse team. I asked for a full refund multiple times but they say they can only give me a partial refund and to get a full refund I need to ship back the item. They never respond to my point that I never received the item. It's now been 3 months and I have not received the item. When I asked for a full refund again they tell me to return the "gift" to an address in China to a "Mr. Zhang" to get a full refund. Total scam.

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- Jamaica, NY, USA
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I saw an ad on facebook for the luggage i ordered two. This order was placed on March 27, 2023.

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- Meridian, ID, USA
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the Facebook advertisement. Custom show of LED Sound control Symphony lights shooting fireworks & making sounds like fireworks from a pole in a yard. We received a small box with a cheap strip of of LED lights that does nothing. We contacted the company thinking they had made a mistake. A Kimberly Green replied/seemed clueless of the ad and insisted we got what we ordered. switch & bait tactic with false advertising on Facebook. Would like to warn others of this company. She offered a refund but by the time they took out all their fees (including a restocking fee) there would be very little to recoup on our loss.

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- Philadelphia, PA, USA
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I ordered two pairs of shoes they sent me two pair of the same shoes that I did not order and they are not what I want isn't that what I wanted

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- Capitol Heights, MD, USA
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I saw an ad on TikTok. I went to the website and order the item. I then waited a few days. Once I did not receive any updates on the order being processed, I sent an email. I got no response. The ad is no longer on TikTok.

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- Pottsville, PA, USA
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Website appeared as Dicks Sporting Goods selling Stanley brand Cups. I purchased six. They are saying delivered. Per tracking number provided, Order delivered to North Pole, AK 15 days ago. Seller stopped responding to emails seeking refund/resolution.

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- Winchester, VA, USA
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Website offers jewelry for sale. They do marketing scam tactics that have a disgruntled “former employee” pretend they got fired from their job at Mazalti and as revenge they are posting a discount code that applies 100% off coupon to carts. Then when you use the code you think you’re getting free jewelry, but they either charge insanely for shipping and you never get the jewelry or they steal your payment info submitted.

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- Cataula, GA, USA
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Did not receive purchased merchandise. Item purchased was not sent to address listed.

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Made what i though was an online purchase but no product and now can't get ahold of anyone

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