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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1678)

- Minooka, IL, USA
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Ordered a wagon on clearance.

Recorded shipping info

Realized coming from China

Followed up on item twice

Eventually received a scarf.

Packaging shipped from California with different company name.

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- Elmsford, NY, USA
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I ordered solar lights from a company multi colored and I got white from Carrie. I have no idea who she is.

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- Manitowoc, WI, USA
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While the low-quality suit was sent, it was sized wrong and despite following return instructions on their website, I have not heard back from them with a return address. I emailed them 3 times. There policy states the return must be within 15 days and you need to email them for the correct return address. 15 days has passed and still no response from email. When trying to report on paypal there is no place to report this type of problem. The box wasn't empty. The product was delivered. Yet the return policy is the scam. They have the money. I have two swimsuits that are low quality and sized incorrectly. I am unable to return due to the policy they have that an email will be sent, but there isn't a reply despite numerous attempts to get that correct mailing address to return the suits.

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- Brighton, MI, USA
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I have reached out several times for after-purchase support that was promised. It took 2 weeks for any response. Got one simple acknowledgment but then took 2 more weeks for another response. Their sales support team has not answered any questions. Only will respond to me at 2-3am EST. I was asked to join a google meets to help with customer support but they have never let me in. They sent a corrupt video that is not eligible to play on my computer. Now I have not heard anything since May 19th and it is June 2nd. I was promised a 60 money-back guarantee and now no one is responding to me on the refund. Now I still have not talked to anyone in sales support at all to help with the issues I am having with the purchase, which they advertise 24/7 customer support.

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- Somerset, KY, USA
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Wanted to purchase a thermostat to fit an Imperial stove. Found one at the imperialparts.com and ordered it on May 8, 2023. Paid for it with debit card. Have never received part. Asked for a refund around May 20 because they said they were not able to get the part. Have called numerous times and only get a runaround from them. They even acted like they sent the refund through but we didn’t receive it. The last time we contacted them on June 2, they said the refund should have gone through on the 1st and they had done all they could.

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- Winter Garden, FL, USA
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SOLD A FAKE DESIGNER BAG AND WILL NOT REFUND $4700.

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- Ocala, FL, USA
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I ordered a chair that goes out to a bed from lcaconnections for 19.99 and 5.99 shipping on 5/7/23. once I filled out information and paid with debit card they posted on website it would take 17 days to be shipped. so when I did not receive by the 26th of may I start emailing to [email protected]. they replied back the order was shipped but tdue to a problem with their system the tracking # cannot be synchronized to the order system. will contact you in 3 days . i wrote back and they said it was delivered on 5/11/23 but in the confirmation it said it would take at least 17 days.

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- New Castle, PA, USA
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I have made a purchase of 40$ for 2 mushroom cultures and never received them. Ive contacted them several times trying to figure out whats going on with no answer.

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- Centreville, VA, USA
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I had bought a dress from this site almost my a-month later it still hadn’t shipped. I reached out to the company via email since they had no phone number and received an email in very poor English apologizing for my wait. It’s now been almost 2 months and even after asking for my money back they have not done so. I emailed them for a third time asking for my money back and they have not responded at all.

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- Doylestown, PA, USA
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Ordered an ice maker and it was supposedly delivered to another state. Emailed and it has been over month and won't credit.

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- Topton, PA, USA
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ordered shoes from the website. product never delieverd

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- Warminster, PA, USA
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Scammer had me install security app and had me purchase amazon gift cards and said i wouldn't be charged

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- Elmhurst, NY, USA
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this website charged my card this amount of money with out my consent please fallow up on this case i did not authorized such transaction

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- Fort Pierce, FL, USA
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Through FB market attempted to buy a $40 package for the weight loss gummies advertised on the Shark Tank Show and they attempted to withdraw $199 two times luckily my bank reached out to me first.

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- Morrisville, NC, USA
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The website has a bunch of home goods for sale. I ordered two Serta pillows that I was excited to find because I thought they were out of production. After ordering I starting thinking and started looking into the website and realized that I couldn't actually get in contact with them. The contact us link did not work and there was no other way to get in touch. I paid through PayPal and an email for the company and their real name showed up on the transaction receipt. I emailed them but no response. After waiting a while I filed a dispute with PayPal and they refunded me. A day later the company sent PayPal some tracking info but it was inaccurate. The tracking said the package had been delivered to the front desk but UPS delivers to my door. There was a name on the proof of delivery that didn't match up with anyone at my apartment office and they hadn't accepted any packages. My address was not on the tracking info, just my city. The item weight on the tracking said 50 lbs but it was just 2 pillows. I think once PayPal canceled payment the company sent some bogus tracking info.

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- Brooklyn, NY, USA
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I purchased an e-bike from Gocycle.com for the price of $3607 through Affirm a consumer loan company. The bike arrived defective (kickstand detached) and the company asked me to send back the ebike since it’s impossible to fix it by the service in New York city. Upon sending back the bike, I asked for a refund and the customer care sent a new bike to the service store without my consent insisting they can’t accept the bike. Since I did not pick up the bike, they charged me $1157.70 of the total amount for their postage. Details are in a document attached:

********************************************************************************...⇄

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- Philadelphia, PA, USA
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An ad for skin tag removal selling for $37 for three bottles. When I went through the ordering process I was not given a total nor did my credit card process. The message said that my credit card number was not valid and to use another card which I did. The same thing occurred. At this point I was uncomfortable and did not complete the order since I never received a final “place the order”. I received an email from the company thanking me for my order of $198.78. They tried to charge both credit cards. Luckily, one of my cards was alert enough to question the charge and did not pay. I called the company and they tried to give me a discount but would not cancel the order which is what I demanded. I am working with my credit card company to get my money back. Do not trust this company.

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- Huntington, NY, USA
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See below for email confirmation that I received from [email protected]

Order 33554

Stanley1913 Order Confirmed

If you have any questions about your order or need to contact Stanley1913, please click to view order details or visit our store.

Check Order Detail

View our store

Order Summary( 1 )

Limited Sales-Stainless Steel H2.0 FlowState Quencher Tumbler| 40 OZ

Wisteria Tie Dye X 1

$19.90 USD

Subtotal $19.90 USD

Shipping $5.99 USD

Total $25.89 USD

Any question? Feel free to contact us.

We will do our best to provide you with a great shopping experience, if you have any questions or feedback, please contact [email protected]

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- Danville, PA, USA
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As soon as I placed the order, I emailed to have it cancelled. I was told I could not cancel it. After several emails asking for it to be cancelled, I stopped receiving a response. Item was shipped with tracking and item was delivered to Florida and I live in Pennsylvania. I have reach out to the email and still no response.

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- Bronx, NY, USA
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Our Pet passed on a few days ago and we were in search of a place to have her cremated. We came across the website and without much investigation (at first) decided to call them up. I spoke with Joe, who seemed nice enough. He offered his condolences and proceeded to tell me the price was $350 cash or about $380 if I used my card. When going through grief, decisions you'd normally question, typically get overlooked. Like when I asked if I could drop her off, he adamantly said he would come to me. I thought, "how nice of him". Later coming to the realization that the address on the site is a property that is listed for sale as a Family home. Also the fact that there is no email listed as a contact for them. How about the fact they have zero reviews and all of the pictures they have on google were uploaded less than 20 days ago.

Bottom line is this, for anyone to take such a sad time in someone's life and try to take advantage of them is seriously messed up!

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