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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1828)

- Long Island City, NY, USA
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I placed an order for a full length mirror for $29.90 charged to my credit card. I received a gold ring in the mail. When I emailed their support email they responded saying that it's a "gift" and my order is in progress. After over a month, my order still has not arrived and everytime I request a tracking number they give me a generic response saying they will escalate the issue and it depends on the warehouse team. I asked for a full refund multiple times but they say they can only give me a partial refund and to get a full refund I need to ship back the item. They never respond to my point that I never received the item. It's now been 3 months and I have not received the item. When I asked for a full refund again they tell me to return the "gift" to an address in China to a "Mr. Zhang" to get a full refund. Total scam.

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- Jamaica, NY, USA
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I saw an ad on facebook for the luggage i ordered two. This order was placed on March 27, 2023.

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- Meridian, ID, USA
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the Facebook advertisement. Custom show of LED Sound control Symphony lights shooting fireworks & making sounds like fireworks from a pole in a yard. We received a small box with a cheap strip of of LED lights that does nothing. We contacted the company thinking they had made a mistake. A Kimberly Green replied/seemed clueless of the ad and insisted we got what we ordered. switch & bait tactic with false advertising on Facebook. Would like to warn others of this company. She offered a refund but by the time they took out all their fees (including a restocking fee) there would be very little to recoup on our loss.

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- Philadelphia, PA, USA
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I ordered two pairs of shoes they sent me two pair of the same shoes that I did not order and they are not what I want isn't that what I wanted

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- Capitol Heights, MD, USA
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I saw an ad on TikTok. I went to the website and order the item. I then waited a few days. Once I did not receive any updates on the order being processed, I sent an email. I got no response. The ad is no longer on TikTok.

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- Pottsville, PA, USA
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Website appeared as Dicks Sporting Goods selling Stanley brand Cups. I purchased six. They are saying delivered. Per tracking number provided, Order delivered to North Pole, AK 15 days ago. Seller stopped responding to emails seeking refund/resolution.

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- Winchester, VA, USA
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Website offers jewelry for sale. They do marketing scam tactics that have a disgruntled “former employee” pretend they got fired from their job at Mazalti and as revenge they are posting a discount code that applies 100% off coupon to carts. Then when you use the code you think you’re getting free jewelry, but they either charge insanely for shipping and you never get the jewelry or they steal your payment info submitted.

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- Cataula, GA, USA
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Did not receive purchased merchandise. Item purchased was not sent to address listed.

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Made what i though was an online purchase but no product and now can't get ahold of anyone

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his company is engaging in fraudulent practices.

Our company recently subscribed to the Expedite load board due to its reputation for catering specifically to box trucks, sprinters, and smaller trucks. We were eager to explore the load postings on Expedite, as the majority of the board is usually occupied by loads suitable for larger vehicles.

However, our experience took a disappointing turn when we encountered some issues. To access load details, we were required to pay a $50 onboarding fee. Regrettably, once we gained access to the load information, we discovered that the only way to contact the brokers was via email. Over a span of two weeks, we reached out to approximately 10-15 brokers but received no response.

To overcome this challenge, we decided to research the companies that had posted the loads and contacted them directly via phone. In one instance, the individual who answered the call responded rudely, stating that they only communicated through email for load inquiries and abruptly ended the call. Another broker we contacted directed us to send an email and assured us of a response, but we were left waiting indefinitely.

These experiences were just a glimpse into the larger problem we encountered. It became evident that approximately 90% of the brokers or loads listed on Expedite were not legitimate companies and were likely involved in fraudulent activities.

Expedite urgently needs to conduct an audit of its system to assess the individuals and companies they allow to join its platform. This lack of scrutiny is tarnishing their reputation. While the concept of Expedite load board is commendable, their failure to properly vet participants has led our company to cancel our subscription and inform other carriers about this issue.

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- Alexandria, VA, USA
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I ordered a kiddie pool for my daughter I saw online, thinking it was a good deal. After 4 weeks, I’ve not received the package and their “dispute” process is trying to force me to track the package down before they can refund or replace the item. It never arrived. I’ve checked my security cameras and no package was ever delivered.

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- Doylestown, PA, USA
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The offer was to buy 3 at $39 and get 2 free with free shipping. That's $120 total. I was charged $238. Total scam.

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- Frisco, TX, USA
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This company is all over TikTok and Instagram showing actually people trying on the shorts I purchased and giving great reviews. I selected the ad and was transferred to a online purchasing page where I ordered 2 pairs of shorts on 5/3. Site said it would take 14-20 days to arrive. I was able to track it but it never arrived after the last log in the tracker. It was shipped from China.

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- Fox Lake, IL, USA
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During a google search for an item, I was presented with the item at the site. I additionally found another item on the site that I preferred and attempted to order the item. It references using paypal to insure payment however, I choose to use my wells fargo credit card. The attempt failed twice even after verification. I then attempted to use another card which was also declined. Using the Paypal option specifically also blocked the transaction. At this point I was fully alert to the issue and called the numbers on the site. There are two different numbers for help and contact. The first was a voicemail, the second was the contact number in which a man answered and began telling me about a fee charged of some sort that did not even correspond with the company nor the matter at hand. he responded as though he called me instead of me calling them. When I questioned him whether he thought he called me, he hung up. I then contacted my credit card companies and cancelled my cards. I was informed by WF that the charge was reversed and that they had blocked my card as a result of the attempted purchase. At the end of the day, I was not overly impacted however, I want everyone to be aware of the scam.

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- Jamaica, NY, USA
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Offered Ebike sent headphones.

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- Cairo, GA, USA
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Advertisement for a laptop screen extenders (2) via Facebook. Website was shopexr.com and assigned a bogus tracking number. Ordered in May but never received product. $43.24 was changed to company in London but product was supposedly shipped from China.

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- Philadelphia, PA, USA
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Add popped up while scrolling through utube. Advertised as discounted products on Pflshops.shop website. I thought i purchased a discounted bean bag. Money came right out of my account, as RH *lambertagnes.com

First thought of a scam was the company that took funds out, was not same as Pflshop.shop

2nd thought of a scam was when I Started receiving daily emails from a “Mary, provided fake tracking number and info, saying it was in transit and so forth. Ordered on 5-12 says it was delivered exactly one month later on 6-12. Product was never delivered, web site and tracking company unknown . Tracking company was “16 track

Please be aware !

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Bought a discounted golf glove online (FaceBook) and was unknowingly signed up to a subscription service at $29.99 per month.

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- Philadelphia, PA, USA
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They offered me a ridiculously good deal on a product I will nameOutdoor electric bike with 48V / 15Ah lithium battery$ that was marked down from $1,500 to $30 they gave me no order ID and they took my money without mailing a product

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- Lansdowne, PA, USA
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Facebook.com advertise luggage deal. Ordered on their website. Waited over a month did not receive product. Emailed and was told it was en route. Last week received a silk scrag from an address in WA. Emailed company, blamed on shippers, request product be sent bavk to china before full refund will be issued. If i keep silk scarf i was offered 45 - 55% of a refund.

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