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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1678)

- Albany, NY, USA
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I was charged twice for a bike from grill&chill website. The name Pham Ngoc Han appears on PayPal and it is listed under (BAG) purchase details. I tried calling and the phone number is not in service, and the address listed on the website is for a gas station in PA. I tried to email for a refund for both charges of $184.99 and they have tried to charge me once which I was able to block through my bank, but are refusing to cancel the other charge. PayPal can't do anything about it.

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- Chester, NY, USA
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Website offers products for pets, I bought 2 stuffed toys for dog on 4/26/23, they billed me via PayPay. I tried to track the order and their website does not recognize the order and the only way to contact them is by filling out an online form that keeps failing and errors out. I believe the site is very suspicious as they have a every comprehensive listing of products but there is no way to contact them with any issues. I disputed the charges with my credit card issuer today, 5/15/23. I just want this business flagged so others don't fall for this.

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- Norristown, PA, USA
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The site uses images of clothing to lure the customer then delivers a “like”product that is nothing like the original in terms of pattern, quality or material. They also claim the be from the USA and the products made in the USA which they are not. Any attempts to return for a refund are met with a series of questions meant to frustrate the customer without ever getting an answer on how to return the product. These scammers operate under many different websites on Facebook.

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- Wilkes Barre, PA, USA
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on facebook - this company misrepresented itself as QVC with Clarks shoes. It wasn't till the end of the transaction did I see it was a different company. The 1st name was Donellaa -email [email protected]. it is impossible.to contact them- no phone and they dont respond to emails. then i noticed the same add and shoes were under many different companies-use [email protected] + letticei.com + [email protected]. I was charged twice $46.37 + $46.37 on my credit card- I notified my bank and tryed many times to contact company and cancel order-no responce

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- New York, NY, USA
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I ordered keto gummies from a website that first off charged me for additional products I didnt ask for when I first ordered the product. There was an option to add another product but no option to say no so it automatically added it and charged me. I called and complained and they were only able to do a small partial refund. A month later I see a charge for $119 and I find out they signed me up for a subscription service I never agreed to. Of course they once again only offered a small partial refund and said they dont accept any returns or full refunds and the products (that I didnt order) were already shipped. So in total they have probably taken about $200 for products that dont even work and that I didn't pay for. I have provided a screehshot of one of the partial refunds they offered me.

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- Pittsford, NY, USA
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Facebook's Ads Promoting "Le Creuset" cooking pan promotion to anyone over 1978 through Kohl's, charges the small account $6.95 (only Mastercard) and then unknownly charges other merchant DEEPPITGARDENS.COM 866-5643306 PA

Transaction Date: May 11, 2023

Merchant: ARTFULIDEALS.COM

City/St: 866-5488571, PA

Zip: 19124

Category: Recreation

City/St: 866-5488571, PA

Zip: 19124

Category: Recreation

Transaction Type: Sales Draft

Original Amount: $6.95

Merchant Description: Artists Supply Stores Craft Shops

Merchant ID: 739299580300258

Originating Account #: *4428

Reference Number: 85345513131900012203683

Transaction Date: May 11, 2023

Merchant: DEEPPITGARDENS.COM

City/St: 866-5643306, PA

Zip: 19124

Category: Household

Transaction Type: Sales Draft

Original Amount: $128.76

Merchant Description: Nurseries Lawn & Garden Supply Stores

Merchant ID: 739299580300266

Originating Account #: *4428

Reference Number: 85345513131900012104386

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- Felton, PA, USA
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We looked up hands free Walkie Talkie device that we thought would be a good fit for our Team River Runner Chapter.

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- Leesport, PA, USA
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Sales website gives no contact information (no-reply email only). Phone number from credit card charge directs to website with no contact information. Item is showing as "pending" shipping since 5/5 but nothing since. I was charged $21.60 on 4/24 and have received nothing and have no way to get in touch with them. Tried shopify website, phone, facebook messenger, and no response.

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- Palmyra, PA, USA
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Ad came up as dicks sporting good selling Stanley cup for $19 I didn’t realize the website was stanleyde.com and not Stanley.com

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- New York, NY, USA
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Alison Brettschneider posts designer goods on her Instagram page Alisonnnnnnnnn and texts you her information and only wants payment through Venmo, etc. She never sends the goods. There are MANY complaints against her on the same topic.

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- San Antonio, TX, USA
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Paid for merchandise on April 23, 2023. Total $1100. I’ve asked the company 10 times for a follow up or tracking. Gives me the runaround. Still no merchandise received.

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- Bronx, NY, USA
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Ordered from website received tracking number which never updated and emailed 3 times and received a be patient. Never received product 1 month now

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- East Earl, PA, USA
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Ordered a swimsuit that took a month to arrive. It was a completely different swimsuit than ordered and they don't reply to my messages for a return or refund.

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- Aldie, VA, USA
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An advertisement popped up for a piece of equipment to exercise abs. Can't recall the website it took me to but I purchased the equipment and they provided me with a receipt that reads Ultrabs but contains no telephone number or address for the company. In addition, I can't find any company as named above on the internet at all.

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- Lansdowne, PA, USA
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This company advertises on Facebook and other social media sites, showing fashionable wigs at a great price. The models show wigs that are of good quality and they offer buy two get one free items. I did that and the wigs I received were nothing like the wigs shown. Two were totally different from the ones I ordered and one (which I will keep) had to actually be styled as the condition was unacceptable. The wigs shed hair, are not of the quality grade of what is advertised, and as stated, they use a bait and switch technique that is 100% unethical. When people see something they like and they trust that they will receive the products they ordered, it is disappointing when that does not happen. Sovewigs actually advertises that if you are not satisfied they will address the issues; however, I received emails that suggested I keep the wigs and they would refund 5% of the money I paid, donate the wigs to someone and make them happy or purchase my own shipping label and return the wigs. I attempted to upload pictures of what I ordered and what was sent, but the upload file link did not work.

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- Philadelphia, PA, USA
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gave me a fake tracking # and then showed it was in my area when it was not then they said it was delivered April 24th and then said its a another 18 to 25 days away and since then i have ash for money back and got nothing

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- Reading, PA, USA
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Attempted to order a Stanley 40oz cup for $19.00. Took almost a month to ship. Contacted the email on file. Said it could take 10-14 days to ship. When it was finally delivered, it was delivered to a post office in Lititz when I requested it be delivered to my home address. I called my local post office to find out more. The package had already been picked up and I was given an invalid tracking number.

Email address on website: [email protected]

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- New Windsor, NY, USA
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Offering "Gordon Ramsay" Hexclad cookware under the guise of free just pay shipping but with a catch of additional $7.95 & $5.95 for contest, $79.95/mo and $69.95/mo to be billed for a "free" item. THIS IS A SCAM!!!

You spelled "recieve" wrong it's RECEIVED

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- Doylestown, PA, USA
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Company advertises on Facebook showing clothing that they say is made in South Carolina. When I received the confirmation, I realized it was not. I researched further and found that this company is not a US based company and the merchandise is not as advertised.

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- Pottstown, PA, USA
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This site is a scam, my son ordered a gift for me and I emailed them right away to cancel and they keep sending me the same message. The order has not shipped, therefore can be cancelled. I've sent several emails (there is no phone number) and they just respond with the same exact message

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