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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1828)

- Washington, DC, USA
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I received a low quality item and complained to the company because it was laughable. They said I would have to pay for the shipping of the counterfeit item back to the company in order to receive a refund. The shipping is the cost of the item.

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- Fort Washington, MD, USA
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I ordered China sets for a tea party my company was catering. I never got them but the tracking service they used said the package was delivered. They told me to go file a claim with the post office. The post office never had a record of it. Now they still say it was because of the postal service and they can’t do anything about it.

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- Reading, PA, USA
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They claim product was delivered but never was, tracking number that was provided never even existed. They provided no solution on the matter stating a pair of sunglasses was sent instead of the product that i order and need to find package. I repeatedly told them this package was never delivered to me or any of my neighbors i spoke with the post office as well with the mail man and also have cameras all over my house , package never arrive they still claim it was delivered and to keep looking for it , i asked for a refund and they are still telling me to keep looking for the package, still not providing any help or solution i looked into this website and other customers have experience the same thing , scammed into purchasing something only to be sent a pair of worthless 1 dollar glasses.they also wanted me to provide them with the shipping company that was used as if i was the one that was sending the product and not them, no company would ask you for this information this is something they would know.

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- Hedgesville, WV, USA
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The order was for a raised bed garden planter. I ordered it before Mother’s Day. I looked daily at the tracking coming from China. This week was when I discovered that they were reporting it as delivered 10 days ago. It was not delivered. I have been going back-and-forth an email with somebody named Kristen. She is bargaining with me on what refund I should get. I have all the emails as well as the original email showing the order was on its way.

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- Springfield, VA, USA
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I visited the website Ameliesco.com (a "Free the Roses" website) on 5/20/23 because it advertised a swim suit that I wanted to buy. I paid for the suit via their Paypal portal but it seemed fishy (and Paypal has since reported the invoice as fraudulent) because I was paying an individual (Tiana Arie Finau) vs. the company itself. I thought that perhaps it was a company like ebay or Poshmark where this individual would be sending me the swimsuit. I waited over a month but I never received any follow up emails or goods, and every attempt I made to contact the company via email and phone went nowhere. The phone number is out of service. The address listed is a single family home in PA. The emails bounced back. I did get a refund from Paypal yesterday when I reported the fraud, but I want ScamPulse.com to get involved and shut the website down so that others don't lose money.

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- Coatesville, PA, USA
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Advertised their store on facebook.com. Selling shoes at low prices with added discount that increased the more you added to cart.

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- Atlanta, GA, USA
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The amount of $20,625.00 was paid to POOLS AND MORE / IMG DISTRIBUTERS to a man Rich Tamberino and Scott on May 2022 for the purchase of a pool. It has now been over a year later and I never received the pool components. I have attempted to contact this company repeatedly during the past year and have not received a response to see if I can receive a refund since a pool components was never sent to me. This company is an online scam and should be investigated as an online scam in order to face criminal charges.

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- Baldwin, NY, USA
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I bought a custom shirt 06/14/23. This company is supposed to be in NY. I live in NY today is 06/28/23 and so far no shirt. When emailed no one responds. There is no phone number or address. The tracking number is also suspicious because it does not show if it is from ups or anything legitimate. A big scam!

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- Chatham, NJ, USA
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I ordered a stroller part on the website https://www.cheapbabys.com/ (this was a very hard to find part for a stroller that was either sold out everywhere, or our of stock). I ordered it, got shipping updates (which were obviously fake), and requested multiple times for a refund or update on my order. The person I have been emailing with (with minimal response) is Wanda Eva <[email protected]>.</[email protected]>

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- Haymarket, VA, USA
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The person was giving personal items away in a group and so I messages so that I can get the product. They asked for me to pay them via PayPal and I did, however I found out later on that this was a scam, and the group administrators later rescinded this person post and kicked them out of the group. I gave my address and name and now I am afraid that i will be the person who gets scammed and fraud against me.

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- Wilmington, DE, USA
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ordered golf shirts did not receive any for weeks contacted the company. They claim they were a start up company and had a lot of orders and were behind in deliveries. it has been 8 weeks and to dat e I have not received any apparel.

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- Alexandria, VA, USA
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I ordered their ebike via their company website and paid with my AMEX. After 3 days the amount was paid and I received an email from the company saying that there was fraud on the account and they needed me to send them an image of my drivers license, AMEX card used (Front and Back of the card), and a copy of the AMEX statement showing my address.

I told them that the amount was sent from AMEX and that they had no reason to not ship the bike, they refused shipping until they received the images of my personal information, so I canceled the order and reported the issue to AMEX who opened a dispute for the money.

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- Easton, PA, USA
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I ordered a pool from the Factory Outlet on 05/23/23 and I have not received the pool the tracking number is AG090841602CN and I have been tracking it and it says it was delivered no it wasn’t I have emailed about the pool and they keep emailing me back that it was delivered. So I paid for this pool and never received it I believe I was scammed.

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- Buffalo, NY, USA
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I purchased clothing from the company. I wanted to return it. The only way to contact the company is by email, but they never respond to the email. I have been emailing them in a daily basis for a week and a half.

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- Falls Church, VA, USA
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Website and Instagram sponsored ad stole video and website content from CAKES Body. Product marketed is CAKES product and what received in the mail is a counterfeit product.

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- Easton, PA, USA
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They offered to buy 2 40 oz Stainley SS Steel H2.0 Flow State Quencher Tumblers and receive one free plus shipping from a Stainley Discount Factory Store, however, they never shipped the product.

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- Allentown, PA, USA
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We contacted via email. Was told goods were delivered. They were not.

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- Philadelphia, PA, USA
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I ordered a camera for a $61.92 they sent me a fake tracking number. When the package finally came it was a towel and not a camera.

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- Avondale, PA, USA
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Ordered from DressGear and they give you a fake tracking website. Shows my order was delivered but I didn;t get anything. So they claim they resent it, with the same issue. Told me I could get back 60% of what I paid. I don't think so, I never received my order!!

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- Guernsey, WY, USA
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I was given a 30-day trial and canceled it in 30 days. I was billed additional money and my account was disabled. I called Travel Mate and got the run-around and was hung up on and couldn't escalate to the manager as the person told me there is no escalation. So My account was disabled and they wouldn't put the account back on and billed me $96 more. I contested this with the bank and got a provisional amount and this happened three times. I had no evidence as they didn't send emails telling me about my account status. I am on a fixed income which has caused me a lot damage and can't pay for medication now.

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