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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1828)

- Bronx, NY, USA
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Bety places ads for dog toys on Twitter. It says that their toys are "almost impossible to rip apart" and are designed for aggressive chewers. Not true! My dog shredded the toy in 5 minutes.

I emailed the company and got no apology or refund.

Bety reply to complaint:

"First of all, we want to say thank you so much for your purchase.

We always try to provide the best service and products to our customers.

Also very sorry because this problem shouldn't have happened with the product.

Although thick velvet material has been selected, in some cases it can still be destroyed by the chewing and tugging power of strong dogs.

Sorry for this inconvenience!"

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- New Windsor, NY, USA
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They're falsely advertising a blood pressure monitoring watch that does not actually work. On first attempt to cancel the order when I found reviews that made me suspicious it was a scam they continuously tried to talk me out of canceling the order despite the fact the order was already going to be much later than advertised. The product didn't arrive until after PayPal's deadline to settle the claim depute when I first attempted to cancel the order. After proving that the device didn't work they still attempted to talk me out of returning the device and giving me a refund. In small print they have a restocking fee of 15% which I did not catch before I placed the order to begin with which is my own fault. They offered an extra product to make good on the fact they never sent me an order confirmation and the product was delayed but they did not make good on that offer and did not send the extra product. Exactly a month after the initial charge, I am still attempting to get my money back. They have some convoluted return process where they want to inspect the product by picture before even giving me the ability to mail it back and get a refund. They have still yet to send me the information on how to do this.

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Building a website. Asked for more money because the first team of developers had complaints. $365. Then that added another $399 for hosting which I already paid for and said if I didn’t pay my website would be shut down. Then my website was shutdown and after getting no reply via email or an answer from their phone number a new scammer called me saying they need $300 for more storage.

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- Wappingers Falls, NY, USA
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When I was searching online for information on temporary tooth replacement on 4/14/23, this was one of the website results that came up. The descriptions, instructions (FAQ) etc sound perfectly valid, & of course include testimonials. There's a video on how to insert them, which I haven't watched. It's a very simple sort of website, with no other pages except to buy the product or to upload a review -- which however takes you to the purchase page which I see now (4/24/23) still has my address on it! (Tho the credit card info is blank.) There's a picture of the bottle, which as I look at it again, I realize seems to have no info labels or anything on it, but it might have had on the other side. (Only I now realize there probably is no real bottle.)

I finally tried calling today, & their phone nr doesn't work. I just tried the email, & it came

back undeliverable.

They now have my credit card number. Tho so far no amount other than the purchase price has been charged, but I realize I now have to both dispute the charge & get a replacement card.

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- Clifton Park, NY, USA
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Business offers pre-sale items for Funko Pops. Since they are pre-sale, customers don't expect to get the items for a while. They update the website to say that they are still waiting for the item to get in stock. And they even go so far as to say that they have some of your items but will not ship until they have all of them. If you try to email the company, all you get is an automated email back saying they are busy in the warehouse and not responding to emails until the next week. They will never respond to you. So they keep you going saying they never received the product, and you cannot contact them for a refund.

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- New York, NY, USA
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The product ordered online is never delivered.

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- Rockville Centre, NY, USA
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I thought I was buying a product but it was never delivered. They kept emailing saying "Your parcel's status has changed".

Dear *********** Your order number is *********** and the product name is ?LAST DAY 50% Off -???Natural Plant Protein Hair Thickening Spray- BUY 3 GET 3 FREE100ml / 3.38oz_BUY 1 PC.

The tracking number is: ********************.

We checked that your package logistics status has been updated.

Now the package logistics status is: transit.

Detail status of the logistics:The shipment arrived at the customs of Ireland.

Can you help?

Thank you,

******

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- Rockville Centre, NY, USA
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ordered from facebook (I've learned my lesson)

M

Show order summary

$15.18

1

1

Scroll for more items

Order #macysave******** Order date: April 02,2023 8:03pm

1

Washed Lambskin Leather Jacket

M / Camel

$3.99

1

Shipping insurance

$0.20

Your order is confirmed

We've confirmed your order preparing for shipment. Please come back to this page for updates on your shipment status.

Other • ************** Tracking

Customer information

Contact information

********************* Payment method

Credit Card-$15

Shipping method

VIP Shipping (3-7 days)-$10.99

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- New York, NY, USA
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Tatiama.us online order, was charged and never received product, website now inaccessible. Customer service also unreachable, email is [email protected]. Instagram is shoptatiama.

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- Newton, IA, USA
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Seeing their ad on tiktok, I purchased the Polygel starter kit at $19.95 with a $3 discount. I received a confirmation email with order number saying I would receive an email when shipped out with tracking information. It's been well over a month now and nothing. I've sent them 5+ emails now with no response.

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- Louisville, KY, USA
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Saw the ad for Lerelo women's clothing on Facebook. Went to an actual website and ordered 3 dresses. Paid with credit card. When they arrived several weeks later the quality was poor. They didn't look like the online ads. I asked for a full refund of $107.07. They offered $16 and to keep the clothes. I argued via multiple emails until they said they'd refund me $40. They did refund $40 to my account.

Total scam!

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- Lexington, SC, USA
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It is a furniture selling website that is a scam. Phone numbers and websites and chats and emails do not work.

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- Jasper, TX, USA
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I ordered a used floor transmission shifter I was charged twice when I called my credit card company I learned that they had been some other attempts to make charges to my card and were declined the card had a hold placed on it due to a suspicious transaction

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- Pleasantville, NY, USA
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We purchased a classic car cover and the faulty product caused water damage to our 1972 Chevrolet corvette.

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- Poughkeepsie, NY, USA
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I ordered the weekender bag from labgala.online and have yet to receive it. My last correspondence I was advised there was a delay in manufacturing but rest assured I would get my bag. I ordered this item.on March 10, 2024

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- Richmond, VA, USA
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I never received shoes from Soludos. They charged my card the day I placed my order. They have no way of contacting customer service or processing a refund of money. They stole my money because I purchased shoes that never arrived. After taking my money, the company is no where to be found to give my money back.

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- Monmouth, IL, USA
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I saw add for Amazon mystery box on Facebook stating spend 60$ receive a package of 30+ items. Waited a few weeks received tracking info and when package arrived it came from a Carrie Bonkiewicz 2910 20th Ave Astoria, NY 11105. It contained two products of little value. Cheap ear buds and some sort of fine mist sprayer. Went to contact company from website no phone listed but did contain email address. Tried to send email it says the email does not exist. Looked up name and address on internet and came across this post about a scam. I also noticed that the package has different shipping label underneath it looks to be from another country London is mentioned in the tracking

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- Encino, CA, USA
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Was charged for items on 4/3/23 after placing order on 4/1/23. I emailed several times for an update on the shipping status after the 8-10 business day window was surpassed, but no response from an email. I tried to locate a phone number, but none was listed on their website. I found a number online via Google, but the number is disconnected.

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- Buford, GA, USA
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I ordered 2 dresses online with a credit card. They were cheap copies of what I ordered. I asked to send them back corresponding through email. They refused and offered the first time $14 credit which I refused...second offer was $28 refund which I refused...I asked for the full credit of $90. I am completely dissatisfied with this company and their products. I feel I have been robbed and taken advantage of. Your help in this matter would be greatly appreciated. Thanks.

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- Tilton, NH, USA
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Placed an order for products that were delivered to an Eau Claire, Wisconsin address and not my address in NH. Mailing information in my order was correct. I've made several attempts to contact someone and have had no response

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