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Unauthorized Charges

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Unauthorized Charges Reports & Reviews (128)

- Las Vegas, NV, USA
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Email took to website

19 first then 3 other pages I tapped no 3 times.  When I checked my bank was debits for 105 and 21

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- Ravenna, OH, USA
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I ordered one bottle of the product and was immediately charged for five bottles and one detox bottle. I called the company within five minutes and they said I had to wait until order arrived. As soon as the package arrives I take it to the postal service and pay to have it sent back. It took 5 weeks before they would refund me. When I calked for my refund they said I would have a restocking fee of $70.00 because they sent me 7 bottles, which they did not. I asked to speak to a manager because I was told when I first called that I would be refunded all my money. They said they had to charge me something so I ended up paying $35.00 for a restock fee. They gave me such a hard time from the day I ordered one bottle to now. From 3/23/2023 to 5/3/2023. They charge for 6 bottles when you order only one and add a detox bottle as well. I was charged $259.99 and only received $224.00.

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This is a scammer they say they have a buy 3 get two free and then they charge you for all 5 btls. The contact email is fraudulent and is returned. They charged me $199.99. I tried to call the number cancel and got no answer. The order finally came I product seems old so I didn't consume any of it. Now a month later I have another 199.99 charge to my debit card I am contacting my bank today to cancel my card and possibly file a complaint with this charge.

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- Kilgore, TX, USA
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I keep getting the CBD gummy bottles and I did not order them

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- Herriman, UT, USA
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Once you enter the website for inquiry and potential purchase, customers are baited with reasonable cost offer of the product for a nominal fee (approx $35 + a free bottle). As you enter purchase info and shipping address, it automatically forwards you to an "upgrade" page that bumps your purchase without clarifying information to let you know that you've signed up for a recurring subscription (NOT A ONE-TIME PURCHASE). At not time is the buyer informed of the subscription! The final "stab" is when you click purchase and see the purchase receipt shows the increased total AFTER the debit has been made from your account. Then, when you cancel the order, there is a per-unit cost to "reshelf" the product. Minimum loss will be $40 but can be as great as $300.

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- Fond Du Lac, WI, USA
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I was searching for help with Tinnitus on the internet. I though I was ordering patches for $9.99 but was switched to the proper cbd website after had entered my credit card information. My checking account was charged $189.88 the next day. I contacted the bank and they gave me a phone number but they had no company name or address. I tried calling the number but there was so much static on the line I could not understand the person I was calling. I tried contacting them thru their email address but got no response. I have had to cancel my credit card thru the bank.

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- Norman, OK, USA
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I called the day I ordered the product, KETO+ACV GUMMIES, to report my mistake/misunderstanding. I said I wanted to cancel my order because I thought I was getting a bottle of gummies, and realized after I saw the amount charged on my Visa that the order was for 5 bottles. Here is where I type the total amount due was not visible until I entered my Visa number and hit the purchase key. When I called to cancel within minutes of placing the online order, I was told it had already been processed and a cancellation was not possible, however, the company could give me a discount. I agreed to accept the discounted price, but clearly informed them only this shipment and I did not want any other shipment.

The next shipment came (surprise) and I wrote on the package RETURN TO SENDER with no damage or opening of the envelope. The package was taken to the post office within 2 days.

I received my 3rd shipment of gummies last week, and my Visa again charged. This time the plastic container was mistook for prescriptions and opened.

Tonight, I called the company to get their mailing address to return the gummies. Dez was the representative who informed me I did not call to stop the 1st delivery (remember they gave me a discount after my initial call). Since the 2nd shipment was RETURN TO SENDER, without contacting them first, they did not refund me any amount. Now the third charge was again not refunded because their records read the gummies were shipped more than 30 days ago and outside the acceptable return date.

I have left out that I spoke with a supervisor who reiterated word per word what Dez said, as well as sent an email informing them their advertising is misleading.

They now have a recording of me informing them I was going to file a complaint with the ScamPulse.com and their business practices were shoddy. The product is just as shoddy - it does not work! SAVE your money, and a lot of grief, and don’t fall for the advertising. I feel like I was scammed from my initial contact.

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- Blacksburg, VA, USA
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SO FAR TONITE HAVE RECEIVED 4 CALLS WANTING ME TO PAY TO CLOSE MY ACCOUNT. THEY STATED IF I DIDNT PAY THEY REPORT TO ALL 3 CREDIT BUREAS THAT I WONT PAY. HAVE ASKED ALL 4 PEOPLE SEND ME A INVOICE OR PROFF OF ME RECEIVING THEIR PRODUCT. THEY ALL SAID PAY THE 208 AND THEY WILL SEND ME ALL THE PAPERWORK ABOUT THE COMPANY AND A RECEIPT. IF YOU KEEP QUESTING THEM THEY GIVE TOU ANOTHER 877 NUMBER TO CALL AND THEY START THE PITCH ALL OVER AGAIN. EVERYTIME THEY CALL COMES UP SCAM CALL BUT ALL 4 SAY THEY US INTERNET PHONE TO CALL ME. WONT TELL ME WERTE THEY LOCATED

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- Saint Louis, MO, USA
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Highland Armory LLC <[email protected]>





Apr 14, 2023, 12:52?PM (20 hours ago)

to LI************1

PayPal Invoice ID: O-4***************E

Billed On: Friday, April 14, 2023

Dear Eli****** *********s,

A purchase of $718.58 has been completed from your account by Highland Armory LLC.

The charge to your account will be reflected on the statement as a payment to -*Highland Armory LLC*.

If you would like to cancel the charge or if you have any questions, please get in touch with our customer support by dialing +1 (??????) 997-2693 (Toll Free).





Payment sent from: LI**************GMAIL.COM

Here are your order details below:

Merchant Information

Highland Armory LLC

[email protected]

Instruction to merchant

No instruction Entered

Shipping Address:

Eli****** *********s

318 FL-57, Wesley Chapel, FL 33543

Description Unit price Qty Amount

Highland Armory LLC

Transaction Fees $718.58

$6.99 1

$718.58

$6.99

Total: USD $725.57

*Your preferred way of payment is set to your Checking Account.*

If you believe that it is an inauthentic access on your account, you have 180 business days from the to raise a dispute case.

To file a dispute case, you can get in touch with our dispute team on +1 (??????) 997-2693 Toll-Free (10 AM- 5 PM, Monday-Friday, PST). Make sure to have the Invoice ID with yourself for fast help.

Thank you.

Pay-Pal Team

1248 SW 3rd Ave., San Jose, CA 95232, United States

Copyright © 1999-2023 Pay-Pal. All rights reserved.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response.

Pay-Pal is committed to preventing fraudulent emails. Emails from PayPal will always contain your full name.</[email protected]>

 

 

<[email protected]> --  PayPal Invoice ID: O-4***************E Billed On: Friday, April 14, 2023 Dear Eli****** *********s,  A purchase of $718.58 has been completed from your account by Highland Armory LLC. The charge to your account will be reflected on the statement as a payment to -*Highland Armory LLC*.  If you would like to cancel the charge or if you have any questions, please get in touch with our customer support by dialing +1 (??????) 997-2693 (Toll Free). 

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- Jonesborough, TN, USA
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I ordered product from BioScience at a much lower price ($34-$36) than I was charged. Received multiple bottles at $259. Returned ALL unopened bottles and bioScience will not return full refund.

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Website reported to be ParkMobile and charged our credit card immediately for $39.95 from a website called d-hob.com. They have a website but the number listed goes to fast busy. We notified Discover and they cleared the charge but they tried 5 days later for the same charge. We had to cancel our credit card.

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- Anchorage, AK, USA
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selling product that used deceptive practices.

I called my credit card and had it cancelled but they could not cancel order.

I then call (855) 866-7473 and tried to cancel order. They gave me the run around that they could not do that, but could give me a discount.

We went back and forth she put me on hold several times, I kept repeating my desire to cancel order. I finally said what I wanted and she could do what she could which was a discount.

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- Sarasota, FL, USA
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Charged more than told was charged and added extra products I did not order and extra charges

tried to give a percentage back to keep the product and said I would incur all these extra fees if I sent it back

also said it would take up to 6 months to get the refund

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- Miami, FL, USA
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I ordered compression socks after seeing an advertisement online. The cost was $6.95. There was no where on the page that showed reoccurring charges. I did receive the compression socks, but the size was way off (very small-basically for a child). I did not return them because I didn't think it was worth the cost/hassle of returning. However, when I received my credit card statement, I saw that two other charges were made by this company consisting of $49.96 and $37.57. The first fraudulent charge was made on the same day as the $6.95, the other was made at the beginning of the next month. I looked online at my new month's bill and saw that an attempt to charge $37.57 was being made. I called my credit card company, filed for a fraudulent investigation to be made, and had my account closed. After doing all this, I researched on-line and found similar complaints to mine regarding this company.

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- Spring Hill, FL, USA
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I found charges on my credit card account that I did not recognize and investigated and found out the name of the company and realized I had been scammed. I call my credit card company and report the fraud and they cancelled my card. I also contacted "wakeupthemount" company and complained. The lady was very rude and was of no help. I did receive an email that stated they were reviewing my claim. Please alert others to this company.

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- Saint Petersburg, FL, USA
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La Laver took $180 and change out of my online account today. The name they used online is Modern Minimalist. But in my mailbox they are La Laver skin care. I didn't authorize it

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- Tampa, FL, USA
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A week ago I found a charge on my debit card for 76.68 and the week before 6.95 for shipping. Yesterday I received a real cheap speaker u.p.s.from a company called Import Direct Gadget. I did not order anything or even ever hear of these 2 companies.They are apparently one and the same. This has to be illegal. Please stop them! They screw up the whole system!

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- Punta Gorda, FL, USA
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I received a package of slim candies and cleanses in the mail. I did not order these but found two charges on my CC that had cleared which I did not recognize. I’m mot sure how the scam works, but I received and paid for something I did not order. Am concerned about a potential subscription and have changed my credit card number.

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- Lithonia, GA, USA
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I saw a knee sleeve for $6.95 from an Online Promo, with No Shipping and it looked Legit, Now they got my Credit Card Information they Tried to Take $37.57 from my Card! Slick Scam! This taught me a Valuable Lesson, If it Sounds too Good to be True, It Is! This Won't Happen Again to Me!

BACKS SOLUTION STORE, BACKSOCKSLEEVE.COM is a 100% SCAM COMPANY! And they Won't STOP! Buyer-Beware! They Almost Got Me Buyer Beware!

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- Daytona Beach, FL, USA
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They have an ad on Facebook. I ordered the product and then at the end of the order, it read that the cost would be $19.99 and then I got an email from my credit card that they charged me $198.78. I immediately called them (5 minutes after i placed the order) and tried to cancel since they overcharged me. They said it was too late and they can’t cancel the order. when I got my credit card statement, they charged me $198.78 and an additional charge of $49.68. As soon as I received the product, i never opened it, and sent it back after them giving me the run around that i needed a return authorization number. The product was returned on Jan 30th and they still hadn’t credited my account. I called them today 3/6/2023 and she told me that they hadn’t received the product back. I told her they are a fraudulent company that preys on people. Then she said in order to process my refund i needed my USPS tracking number. After giving her the number she said that that they had received the product back. Then she wanted to charge me a restocking fee, which is no where in their refund policy. After arguing with her for quite some time, she agreed to give me a full refund. I would like you to be aware of this awful company so other people aren’t taken advantage of their illegal billing practices. Thank you -

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